SureStay by Best Western Baytown

Hotels
•
Best Western
7.5 (22 reviews)
802 Park Street , Baytown , US
+1 281-422-1501

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Facilities

Free breakfast
24-hour front desk
Luggage storage
Continental breakfast
Television in common areas
Free breakfast
Smoke-free property
Assistive listening devices available
Braille or raised signage
Free self parking
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Blood splatter on walls
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
3.8
Guests had mixed reviews on cleanliness, with reports of both positive and concerning aspects.
Service
5
Service feedback was varied, with some guests mentioning positive experiences while others reported issues.
Location
5
The location received average feedback, with guests noting both convenient and less favorable aspects.
Room Quality
5
Guests had mixed opinions on room quality, with some praising comfort while others mentioned maintenance concerns.
Amenities
5
Amenities feedback was varied, with guests appreciating some features like the gym and pool, but also noting areas for improvement.
Value for Money
5
Opinions on value for money were split, with some guests feeling the price was justified while others found it high for the offered services.
Food and Beverage
2.5
Food and beverage reviews were mixed, with positive feedback on breakfast and restaurant services, but some guests suggested improving variety.
Overall Experience
4.1
Guests had varied experiences, with some recommending the hotel while others had concerns or negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 19:28

Property Description

Experience unparalleled comfort and convenience at SureStay by Best Western Baytown, your perfect retreat in the heart of Baytown.

Comfortable Accommodations
With 36 thoughtfully designed guest rooms featuring complimentary wireless internet, designer toiletries, and hair dryers, unwind in style after a day of exploration or business.

Delicious Daily Breakfast
Wake up to a complimentary continental breakfast each morning from 6:00 AM to 9:00 AM, ensuring you start your day off right before heading out to enjoy nearby attractions.

Convenient Amenities
Our hotel offers a range of amenities including a 24-hour front desk, a business center, dry cleaning/laundry services, and free self-parking to cater to your every need.

Don't miss out on the chance to experience the best of Baytown—book your stay today!

Important information:

* For details on Best Western's privacy policy, visit www.bestwestern.com/privacy ( https://www.bestwestern.com/privacy ).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.5
Based on 22 reviews
Cleanliness: 3.8
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 2.5
Overall Experience: 4.1
L
Louie • partner
8
Pros:

It’s ok. They have a kitchenette but nothing to cook with. They want a $30 deposit to get cook wear. Other than that it was alright.

2025-06-18 • via Nuitee
O
Omar
10
Pros:

Awesome stay

2025-04-24 • via Nuitee
R
Randy
2
Pros:

Blood splatter on walls

2025-03-25 • via Nuitee
D
dave
4
Not worth it
Pros:

A room that fits four only had towels for two. 2 conditiners but no shampoo. Bugs in the floor. Cleaner smell stunk up the room (permanent smell). Breakfast was abysmal: 2 yogurts, 1 banana, and 1 package of muffins in the entire breakfast area.

...and this form won't even let me upload photos!

2023-07-18 • via Nuitee
R
Rachel
10
One night stay
Pros:

We enjoyed our stay for one night. Clean and convenient. I would definitely stay again.

2023-05-30 • via Nuitee
L
Luis
6
Dirty Sheets
Pros:

Sheets were dirty and still had scabby skin on them. Had to go to front desk and ask for clean sheets to change myself

2023-04-28 • via Nuitee
E
eddy
10
Pros:

I would stay again...

2022-10-25 • via Nuitee
H
Hugo • family
10
Pros:

New with all amneties

2022-07-11 • via Nuitee
A
Apolonio
8
Pros:

Breakfast section and items offered were subpar

2022-05-01 • via Nuitee
M
Meredith • family
2
Pros:

At around noon I received a confirmation call from Sure Stay asking when we would be arriving. We confirmed the time and they said “see you soon!” When our party, a man, a pregnant woman and a toddler arrived at the property they informed us that they had overbooked themselves and could not accommodate our reservation but would be happy to take our credit card for $130 and secure a motel down the street. I called the motel and rooms were $70 and the place was filthy. No thanks. We had to frantically search the area for a safe, clean hotel.

2022-04-28 • via Nuitee
B
Benjamin
8
Great 2 night stay!
Pros:

The hotel was very clean. Checkin was easy. Well lit parking lot. Good hotel to stay at.

2022-04-25 • via Nuitee
L
Larry
6
Racing trip to Houston Raceway Park.
Pros:

Room was clean and comfortable. Good a/c, nice shower and good toilet. Noisy room, you could everyone walking above you and on the sidewalk. Not a good area of town for a family especially with small kids. Homeless all around the area.

2022-04-25 • via Nuitee
F
Fernando
8
Hotel or Motel?
Pros:

The hotel is an adapted motel. Stay was okay.

2021-08-02 • via Nuitee
V
Verified traveler • family
4
Pros:

Room was not clean nor didn't have toiletries. Two dead roaches found on the floor. :(

2021-08-01 • via Nuitee
A
Alice
10
Pretty good stay!
Pros:

Had a great time, and would stay in again.

2021-07-29 • via Nuitee
V
Verified traveler • family_with_children
10
Pros:

The Price and how clean this Hotel was was More than Exceptional. Will Book everytime im in town👍 the Hosts were very Nice!!

2021-07-26 • via Nuitee
C
Consuelo
10
Stop to rest on our long trip
Pros:

Room was clean!

2021-07-18 • via Nuitee
V
Verified traveler • family_with_children
8
Pros:

Pm

2021-07-04 • via Nuitee
V
Verified traveler • partner
10
Pros:

Room was sparkling clean

2021-06-18 • via Nuitee
V
Verified traveler
6
Pros:

The housekeeping didn’t sweep or mop the bathroom left wet towels in shower corner left the cups by the sink didn’t change the sheets one day just fixed them didn’t whipe the sink area

2021-05-14 • via Nuitee