Ace Hotel Kyoto

Hotels
Ace Hotel
9.6 (182 reviews)
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185 , Kyoto , JP

Pets allowed

Facilities

Meeting rooms
Free bicycles on site
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Delicious breakfast
Clean facilities
Cons:
Slow internet

Categories

Cleanliness
9.41
The hotel was reported as nice and clean.
Service
9.99
Guests praised the staff for being friendly and helpful.
Location
9.92
The location is perfect for walking and access to attractions.
Room Quality
9.37
Rooms were noted to be spacious and comfortable.
Amenities
9.4
Coffee shop and the hotel ambiance received positive mentions.
Value for Money
9.36
Overall great experience which suggests good value.
Food and Beverage
9.41
Breakfast and dining options were described as delicious.
Overall Experience
9.98
Overall guest experience was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:54

Property Description

Experience the allure of Ace Hotel Kyoto, where luxury meets convenience in the heart of Japan's historic capital.

Recreational Amenities
Enjoy our 24-hour fitness center, perfect for maintaining your wellness routine, or unwind in our beautiful garden, offering a serene escape in the bustling city.

Culinary Delights
Savor exquisite Italian cuisine at Mr. Maurices Italian, which features a delightful bar/lounge and enchanting garden views. Room service is also available for those cozy nights in.

Comfort and Convenience
Our well-appointed guestrooms come equipped with flat-screen televisions, refrigerators, and luxurious down comforters, ensuring a restful stay. With complimentary Wi-Fi and a 24-hour front desk to assist you, all your needs are covered.

Book your unforgettable stay at Ace Hotel Kyoto today and immerse yourself in luxury and culture!

Important information:

  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 33

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.6
Based on 182 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
D
Daniel
10
Pros:

The Ace Hotel was overall amazing. Very clean and spacious rooms especially for Japan. The shower pressure and shower room was great. Hotel is one block from the subway line which makes it very convenient when getting to Kyoto attractions. The restaurants in the hotel were also great but a bit pricey.
The only warning I would give to travelers is the loud music from the lobby. It is obviously a the Ace Hotel’s vibe, but seemed a bit odd to have a loud DJ in the lobby while people were working on laptops. You can’t hear it from the rooms or anything, just a bit much when you go from the quiet Kyoto streets to music blasting.
Overall, the Ace Hotel was a phenomenal stay and we would not hesitate booking there again!

2025-10-13 via Nuitee
D
David family
6
Pros:

Cool modern hotel but far to noisy reception area and very uncomfortable beds (small doble beds and worse pillows ever)

2025-10-13 via Nuitee
A
Andrew partner
10
Pros:

Wonderful architecture. Terrific location. Loved the rooms -- clean and serene. Will come back.

2025-10-10 via Nuitee
J
James
10
Pros:

Loved everything about this hotel.

2025-10-09 via Nuitee
M
Marianne
10
Stylish stay
Pros:

Great location away from the crowds. The entire property and broader building is incredibly stylish. Highly recommend!

2025-10-06 via Nuitee
B
barbara
6
Pros:

Did not like decor especially black ceiling in room but service and staff were excellent. We did like location

2025-10-03 via Nuitee
A
Aviv family
4
Pros:

Nicely designed property in a good location HOWEVER the cleaning (or lack of) of the room was unacceptable, when reported to the front desk, their response too was unacceptable.
We were considering to stay longer but after our bad experience (2 nights, 2 rooms) decided to go somewhere else.
For the price- go somewhere else, really not worth it!

2025-10-03 via Nuitee
R
Rebecca friends
10
Pros:

An excellent choice for our stay in Kyoto! Highly recommend!

2025-10-02 via Nuitee
D
Danny
10
Pros:

Beautiful hotel in a great location.

2025-10-02 via Nuitee
J
Juliet friends
10
Pros:

This hotel is phenomenal! It's a great location, has a beautiful interior, and is attached to fabulous shopping and restaurants. It is the perfect place to land in Kyoto!

2025-09-28 via Nuitee
D
Daniel family_with_children
10
Pros:

I have nothing but good things to say about this hotel
As a family of four from Canada, it was unbelievable
Rooms were much bigger than the other hotels we found and there was so much to do
Young cool vibe in the lobby, with great music paying and a young friendly hip staff working all around.
Coffee shop was amazing, we had the lates and breakfast croissant and it was perfect for breakfast
Lots of amazing little restaurants and shops in walking distance and the train is right there beside the hotel and it’s super convenient to get to.
We hit the taco restaurant for happy hour and had delicious margaritas and chips and guac which was a nice touch and a change from all the traditional Japanese fair (not that we didn’t love all the Japanese food)
1800 yen cab ride to the temple and shopping district
Would definitely recommend this hotel to anyone

2025-09-26 via Nuitee
M
Margaret friends
10
Pros:

Loved it

2025-09-25 via Nuitee
A
Anita family
10
Pros:

Simply the best. Loved absolutely everything, never wanted to leave!

2025-09-24 via Nuitee
B
Brett
10
Pros:

We really enjoyed our stay at Ace Hotel - it was exactly what we were looking for. The facility is nice and clean. Great place for young adults to stay. There's a nice coffee shop in the lobby. Located a bit out of the main area, so you get a slightly quiter/local feel while still being very close to many of the attractions like the street market, vintage shopping area, and can walk to the pontocho alley / river if wanted.

2025-09-23 via Nuitee
M
MATHIEU partner
10
Pros:

Gorgeous hotel walking distance to Shinjuku Station as well as numerous restaurants and shops. Also walkable to Meiji Jingu. Breakfast was delicious. Great experience, would book again.

2025-09-23 via Nuitee
M
Matt partner
10
Pros:

The vibe of this place is unmatched.

Location in Kyoto is perfect for anyone wanting to walk around the newer city as well as to the old.

So many shrines and temples within walking distance or a short ride away.

Dining options were delicious, staff was incredible, we will be staying here during our next visit to Kyoto.

2025-09-23 via Nuitee
M
Monvan family
6
Pros:

Everything was fine, but the internet was extremely slow. Not ideal for business travel.

2025-09-22 via Nuitee
A
Allanah partner
10
Pros:

Great location, really clean, friendly staff, large room & amazing dining options. Would definitely stay again!

2025-09-20 via Nuitee
M
Michael
10
Wonderful stay and super comfy pillows
Pros:

Hotel is in a great location with lots of restaurants and bars nearby to explore. Rooms a spacious and comfortable. Breakfast included with our room package was great, very filling.

2025-09-19 via Nuitee
J
Jordan
10
Pros:

amazing favourite hotel

2025-09-17 via Nuitee