Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
No front desk availability

Categories

Cleanliness
7.39
Overall cleanliness was satisfactory but highlighted issues with poor conditions and smells in a few reviews.
Service
8.86
Staff was generally described as friendly and helpful, although there were concerns about availability.
Location
9.4
Consistently praised for its proximity to markets, bus stops, and local eateries.
Room Quality
7.85
Some reviews indicated rickety beds and discomfort, but others appreciated the cleanliness and equipment.
Amenities
8.38
Amenities were positively mentioned but lacking in basic kitchen items.
Value for Money
8.84
Acknowledged as good value, with central location and basic comfort.
Food and Beverage
8.39
Not extensively covered, but local food options nearby were mentioned positively.
Overall Experience
8.86
Despite some issues, guests felt the overall experience was positive, especially for those comfortable with self-service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:45

Property Description

Sustainable Aparthotel Experience
ARA Palace Hotel in Jeju offers a sustainable stay with air-conditioned rooms, free WiFi, and free private parking. Enjoy sea and mountain views just 3.2 km from Jeju National Museum.

Fully Equipped Units
Each unit features a fully equipped kitchen, a flat-screen TV, and a private bathroom with a walk-in shower. With parquet floors and a private entrance, guests can relax in comfort.

Convenient Location
Close to Jeju International Passenger Terminal and Jeju Paradise Casino, with the airport just 2 km away. And for a cozy night in, have groceries delivered right to your door.

Book your stay at ARA Palace Hotel for a memorable and sustainable experience in Jeju.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for KRW 10,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 304 reviews
Cleanliness: 7.39
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
J
Jana • couple • cz
10
2026-05-09 • via Nuitee
祥 • solo_traveller • tw
8
Pros:

離機場約十五分鐘車程很近,搭公車也很方便,離東門市場步行約十五分鐘,還有提供充電線和萬國轉接頭很貼心,也能寄放行李,接待的員工很親切及熱情,有問題都會回覆解決

Cons:

回收部分清理垃圾有些困難,但後來有解決

2026-05-09 • via Nuitee
S
Syuen Chua • solo_traveller • sg
8
Overall satisfy
Pros:

Walking distance to underground shopping street and Dongmeun market

Cons:

Request such as additional blankets are chargeable

2026-05-06 • via Nuitee
L
Li mei • couple • tw
8
2026-05-03 • via Nuitee
T
takos0623 • solo_traveller • jp
9
Pros:

お部屋がすごく綺麗だった。キッチン冷蔵庫洗濯機食器が部屋に備え付けで便利。レンジも共用スペースにあった。静かで過ごしやすく窓からの景色も良かった。

Cons:

フロントに誰もいなかったので鍵の返し方とかが合ってるか少し不安だった。（鍵の受け取りスペースにまたもどしました。）廊下が少し暗かったのと、中心からは少し離れていた。バス停からは近かったのでよかった。ちょうどいいバスがないときは20分くらい散歩と思って歩けたのでよかった。洗濯を干す場所がなかったのでハンガーがもう少しあればありがたかった。

2026-05-02 • via Nuitee
A
Alma • couple • nl
3
Not comfortable
Pros:

The room was basic clean but very outdated. We actually left a day earlier and checked into a new hotel

Cons:

The location and the smell in the room. It felt depressing

2026-05-01 • via Nuitee
S
Serchris • solo_traveller • fr
7
Pros:

Au dixième étage on n'entend rien.
Le mot Palace est peut-être de trop mais pour le prix payé c'est très bien.
Service minimum, mais tout est bien indiqué.
On peut faire sa lessive, prendre un séchoir etc.
Tout est indiqué sur des petits écriteaux, il faut prendre le temps de les lire
Lit confortable
Bien placé près d'un arrêt de bus.
Rapport qualité-prix très bien

2026-04-28 • via Nuitee
S
Sandra • couple • ca
10
Pros:

Pratique et fonctionnel

2026-04-27 • via Nuitee
T
Tran Nguyen Ngoc • couple • ca
10
2026-04-26 • via Nuitee
A
Alex Stancu • solo_traveller • ro
10
2026-04-25 • via Nuitee
V
Valérie • family_with_children • fr
6
2026-04-22 • via Nuitee
V
Victoria • couple • us
8
2026-04-21 • via Nuitee
M
Meng-Kuei • solo_traveller • tw
10
2026-04-19 • via Nuitee
M
Meng-Kuei • extended_group • tw
10
2026-04-19 • via Nuitee
D
Dirk • solo_traveller • de
9
Klein aber fein
Pros:

Super freundliches Personal, Zimmer war komfortabel und Waschmaschine und Trockner kostenfrei.

Cons:

Frühstücksangebot war minimal aber vollkommen in Ordnung

2026-04-19 • via Nuitee
A
Anita • solo_traveller • hu
8
2026-04-16 • via Nuitee
P
PO-CHEN • solo_traveller • tw
9
2026-04-15 • via Nuitee
B
Bont • solo_traveller • ch
9
2026-04-15 • via Nuitee
A
Annemarie • couple • nl
10
Heel fijn verblijf in het appartement
Pros:

Alles aanwezig en een flinke ruimte voor 2 personen, locatie prima en parkeren onder het hotel ook heel fijn

2026-04-15 • via Nuitee
A
Amber • solo_traveller • gb
10
Wonderful stay at a cute happy accomodation.
Pros:

The room was spacious and clean. Great facilities. Lovely view. The staff were so helpful over messages about me being able to leave my luggage there. And when I got sick they were okay with me extending my check out time. Genuinely helpful people. Clear instructions everywhere. Really useful!

Cons:

There was a plastic protective sheet on the mattress under the sheet. I understand why it is there. But made the bed feel a bit damp when I was sleeping in it. I know that’s just my body heat on the plastic. The bed wasn’t damp at all. Other than that the bed was comfy and the pillows were great.

2026-04-14 • via Nuitee