Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
No front desk availability

Categories

Cleanliness
7.39
Overall cleanliness was satisfactory but highlighted issues with poor conditions and smells in a few reviews.
Service
8.86
Staff was generally described as friendly and helpful, although there were concerns about availability.
Location
9.4
Consistently praised for its proximity to markets, bus stops, and local eateries.
Room Quality
7.85
Some reviews indicated rickety beds and discomfort, but others appreciated the cleanliness and equipment.
Amenities
8.38
Amenities were positively mentioned but lacking in basic kitchen items.
Value for Money
8.84
Acknowledged as good value, with central location and basic comfort.
Food and Beverage
8.39
Not extensively covered, but local food options nearby were mentioned positively.
Overall Experience
8.86
Despite some issues, guests felt the overall experience was positive, especially for those comfortable with self-service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:45

Property Description

Sustainable Aparthotel Experience
ARA Palace Hotel in Jeju offers a sustainable stay with air-conditioned rooms, free WiFi, and free private parking. Enjoy sea and mountain views just 3.2 km from Jeju National Museum.

Fully Equipped Units
Each unit features a fully equipped kitchen, a flat-screen TV, and a private bathroom with a walk-in shower. With parquet floors and a private entrance, guests can relax in comfort.

Convenient Location
Close to Jeju International Passenger Terminal and Jeju Paradise Casino, with the airport just 2 km away. And for a cozy night in, have groceries delivered right to your door.

Book your stay at ARA Palace Hotel for a memorable and sustainable experience in Jeju.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for KRW 10,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 249 reviews
Cleanliness: 7.39
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
瀛瑄 • extended_group • tw
10
2026-03-09 • via Nuitee
Y
YOUNGMI • family_with_children • kr
7
Pros:

위치가 좋아요. 공항과 가까워요. 현장결제라 편했어요.

Cons:

일단 로비가 없고, 아주 작은 공간에 천으로 가려진곳에 열쇠가 놓여 있었어요. 밤에 10시쯤 차로 갈거라고 얘기해놨고, 렌트라 아직 차넘버를 알수없어 알려주지 못했는데, 주차후 씻고 자는데 밤12시5분에 전화해서 주차확인해서 잠 다 깨웠어요. 맘대로 업그레이드 해주고는 침대 하나는 사용하지 말라고 해요. 침대사이에 머리카락도 있고, 잘 사용하지않던 방인지 추웠고, 도착당시 보일러가 미리 켜있지 않아 추웠어요. 설명을 엄청 많이 써놓아서 노이로제걸릴것 같아요. 설명이 심지어는 천장에도 써있어요.

2026-03-09 • via Nuitee
G
Gabrielle • solo_traveller • us
9
Pros:

The location is very convenient both for walking to nearby spots and the bus station. I only stayed for a short time but the staff was very kind and welcoming.

2026-03-07 • via Nuitee
J
JIAN-CYUAN • family_with_children • tw
9
2026-03-05 • via Nuitee
M
Maja • couple • de
8
2026-02-27 • via Nuitee
상용 • family_with_children • kr
10
2026-02-27 • via Nuitee
郭 • family_with_children • tw
9
Pros:

自助式入住，自助式退房，其實也是挺自由自在的，入住三天很放鬆，還能清洗衣物很方便

Cons:

停車位比較少，沒位置就只能路邊隨便停，會有點擔心

2026-02-09 • via Nuitee
王 • couple • tw
7
2026-02-09 • via Nuitee
K
Kevin • family_with_children • gb
10
2026-02-08 • via Nuitee
H
Hung Chi • family_with_children • tw
8
2026-01-30 • via Nuitee
M
Miao • extended_group • tw
10
Pros:

電暖一打開是很自然的溫暖，很舒服。
房間非常乾淨，空間很大，可以打開行李，像家一樣的設備。
住宿點走10多分鐘就會到東門市場，生活機能不錯。
停車也很方便，那天停完車之後自己就找不到車鑰匙了，接待我們的兩位人員，很熱心的幫忙找，為了讓我們安心，安撫我們鑰匙遙控一定在車子上，否則不能發動，後來幫我們在駕駛座底下找到鑰匙，真的非常感謝他們💛

2026-01-24 • via Nuitee
M
Michael • couple • kr
4
Find another place to sleep
Cons:

I booked a room with sea view, and paid the price for it, and got a room on 4th floor with view on next building. I talked with the host (by phone, there is no staff), who basically told me it's not her problem. It was very shocking to have this answer as a guest. We stayed there because we didn't have time to deal with it, but otherwise I would have change hotel. After the stay, host refused to compensate.

2026-01-20 • via Nuitee
S
Stephanie • family_with_children • us
7
Good location and very affordable
Pros:

The refrigerator and electric kettle

Cons:

The towels had a bad smell.

2026-01-19 • via Nuitee
儀庭 • couple • tw
7
並非訂房內容的「海景房」，幾乎看不到海，房間實體狀況也和照片有落差，設施陳舊，是舊式的日租套房，說明中有提到有停車位，但實際上水大樓共用的停車位，住戶人多到幾乎沒辦法停車。
Pros:

地點很棒，走路可以到東門市場

Cons:

並非訂房內容的「海景房」，幾乎看不到海，房間實體狀況也和照片有落差，設施陳舊，是舊式的日租套房，說明中有提到有停車位，但實際上水大樓共用的停車位，住戶人多到幾乎沒辦法停車。

2026-01-16 • via Nuitee
K
Kain • couple • au
10
2026-01-09 • via Nuitee
O
OLUWAGBEMILEKE • solo_traveller • gb
8
2026-01-05 • via Nuitee
L
Lea Beatrice • family_with_children • il
8
Comfortable and afordable
Pros:

Spacious room , bright, comfortable. The Tv has a huge variety of chanels, perfect for a cold night.
The location not bad, in old Jeju, 20 minutes walk to famous places like the market, black pork restaurants street and pick up point for many tours.

Cons:

I reserved a sea view room....but no sea. The reply was that there is no actual sea view. If you streach your neck in the window you could see but ...

2026-01-04 • via Nuitee
S
SYP • extended_group • tw
6
Cons:

The parking space was wayyyyy too small. You have to be really a good driver to be available to park into each space, and thin enough to get out of the car after parking lol. There was no staff, just get the key from the desk. And no security either. I wonder if anyone could just went there and get the key.

2026-01-04 • via Nuitee
R
Robert • family_with_children • na
4
Not great.
Cons:

Felt like a hostel. Guest self-cleaning rules and expectations were excessive. Beds were rickety. Shower was unable to hold consistent temperature. Fridge smelt fishy.

2026-01-03 • via Nuitee
A
Anya • family_with_children • us
8
Pros:

Less than 5 min walk to bus stop to go hike the volcano, and separately less than 5 min walk to bus to the airport. Food and groceries easy to get around.

Cons:

Kitchen lacks some basic things like oil - which if youre traveling by plance youre probably not carting around.

2025-12-24 • via Nuitee