Hotel San Jose

Hotels
9.1 (289 reviews)
1316 South Congress Avenue , Austin , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming atmosphere
Cons:
Room cleanliness issues
Limited amenities
Noise from outside

Categories

Cleanliness
8.49
Some reviews mentioned that the room needed attention; windows were dirty affecting the overall perception.
Service
9.99
Many reviews praised the friendly and helpful staff who went out of their way to ensure guests had a fantastic stay.
Location
10
The location was frequently described as unbeatable and ideal for accessing local attractions.
Room Quality
7.95
Some rooms were described as basic for the price charged, needing improvement in furnishings and upkeep.
Amenities
8.98
The pool and lounge area were appreciated, but amenities could be limited or improved based on some feedback.
Value for Money
8.44
Some guests felt the price did not match the quality of their stay, especially regarding room quality.
Food and Beverage
8.99
Food options were good, but there were mentions of the coffee and snack quality needing improvements.
Overall Experience
9.98
Despite some issues, the overall sentiment was positive with guests likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:28

Property Description

Luxury 4-Star Accommodation

Outdoor Swimming Pool and Terraces
Hotel San Jose offers a luxurious stay just 1.6 km from Austin Convention Center. Enjoy a refreshing dip in the outdoor swimming pool or relax on the terraces available in some rooms.

Convenient Location
Situated near popular attractions like Palmer Events Center and Town Lake, this 4-star hotel provides easy access to Barton Springs Pool just 2.4 km away. Explore the city with Capitol Building and University of Texas within a short distance.

Exceptional Service
Relish in a continental breakfast served daily and receive top-notch guidance from the attentive staff available 24/7 at the reception. Experience comfort and convenience at Hotel San Jose - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Guest Reviews

9.1
Based on 289 reviews
Cleanliness: 8.49
Service: 9.99
Location: 10
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.98
B
Belinda couple us
10
2026-07-20 via Nuitee
K
Koen couple be
10
Feel like coming home
Pros:

San Jose is voor ons als thuiskomen. We waren er al eerder en elke keer valt op hoe goed het hotel onderhouden is. De plek is echt “instagrammable” geen dure sjiek maar mooi vintage en een groene plek op de tofste olek in Austin, aan South Congress, (SoCo)

2026-07-15 via Nuitee
P
paulmY5035QD NONE
10
AirBnB disaster saved by TripAdvisor
Pros:

My wife and I were headed to our AirBnB when we were contacted by the host about issues with the property we reserved for our stay-cation. I did a search on Google and found the Hotel San Jose. Pricing provided by Google was a little high. Then, I searched on TripAdvisor and found pricing for less than half of what I found on Google! I immediately booked a reservation on TripAdvisor. The process was easy and we were able to check in within an hour of booking!

2026-07-10 via Tripadvisor
M
m0zelle58 NONE
10
Wonderful old motor court with travel history.
Pros:

Lovely old motor court with Americana traveling history. Clean and spacious with a good bed. Gracious personnel were accommodating at every turn. Perfect locale for visiting Austin. We felt safe the entire time. Can brag about the house coffee on offer in the mornings. We will be returning next time we are in the area and recommend it wholeheartedly.

2026-07-10 via Tripadvisor
3
307rynh NONE
6
Mixed Reviews
Pros:

You can’t beat this location! That was one of the main factors for booking. Was also excited for the onsite pool and bar. Upon arrival and throughout the stay the staff was 10/10 - so nice and so helpful. Once in the room I was disappointed though. The room was rather bare with cracked and poor plastering in the bathroom. A shower with a very slow drain and the sheets were starchy and rough. The robes were similar feeling, but also stained and torn. We were located by housekeeping so the laundry and large industrial rolling baskets were always in front of the room. Luckily the window view was tranquil. The pool was a let down by how small it was and while I know it’s uncontrollable in the Texas heat, the water was always hot and it felt like a hot tub and not a refreshing pool. The bar onsite and the taco place next door was so great though! I wouldn’t stay again, but if you just need a place to hang your head that’s located by all the fun, this is the place.

2026-07-09 via Tripadvisor
O
OutdoorsD NONE
10
Perfect July 4 getaway - Thank you, San Jose!
Pros:

I've been to Austin quite a bit for SXSW and always wanted to stay here. my friend and I decided to get out of the DC area for July 4 weekend to spend it with Willie Nelson in Austin. All of it was such a great decision. San Jose was the best from start to finish. Room was great. They added a rollaway bed for my friend so we could share the room. We had an outdoor patio which was a total delight. It's so wonderfully located, with a great music venue across the street, plus music a block up on the right. Everything was just right.

2026-07-09 via Tripadvisor
1
141JamesA NONE New York City, New York
10
South Austin Gem
Pros:

Always an amazing experience at the hotel San Jose! Staff are next level and make this place such a gem. Rooms and courtyard are perfect to unwind after an evening out or prep for an evening of great live music on S. Congress.

2026-07-04 via Tripadvisor
G
gordonlI7104KU NONE
10
Funky Place, comfortable place, rooms are unique.
Pros:

Love the San Jose, it's funky, it's different, lots of events happening when we come, the place gets busy. This trip there was a Jazz group playing, they were fantastic. Favorite thing about the San Jose, the people who work there and are every ready to assist.

2026-07-01 via Tripadvisor
L
lindsaysF6481YJ NONE Santa Barbara, California
10
Adorable and unique hotel
Pros:

This hotel is clean, comfortable, unique and adorable! The pool and seating area was cute and comfortable. The drinks and food were great. The staff were very friendly and extremely helpful.

2026-06-30 via Tripadvisor
A
Alyssa couple us
10
2026-06-20 via Nuitee
M
Michael couple us
6
Cons:

Parking fees not disclosed. Mosquitoes in the room.

2026-06-19 via Nuitee
D
Dean couple us
4
We’ve had several better experiences at this hotel. Might not bother next time.
Pros:

Location and overall charm

Cons:

Laundry bins were staged outside our room. Shower inside slippery tub.

2026-06-19 via Nuitee
4
409dalem Couples Texas
4
Disappointed.. bummer.
Pros:

First, their location is outstanding. Right in the mix of all that SOCO has to offer. The hotel is nestled in an absolutely beautiful garden type settings. Loved that but that is where the love ended. The room was completely underwhelming. Check out the pictures I’m adding. Total buzz kill. For the price, Other Austin hotels offer way better. Nuff said.

2026-06-09 via Tripadvisor
D
DayTrip290277 NONE New Orleans, Louisiana
10
Grackle and Chill
Pros:

The San Jose is my go-to for a quiet, solo trip. I enter a zen state as soon as I walk up the steps to the property. The hotel grounds are gorgeous and well kept, the grackles are delightful, and access to all that South Congress has to offer is the cherry on top. Lovely, knowledgable and fun staff.

2026-06-03 via Tripadvisor
G
GregF975 NONE Mount Prospect, Illinois
10
Great stay on Congress
Pros:

The motel is a quiet oasis even though it’s only steps from Congress. The staff was friendly and helpful, especially helping out during a torrential downpour.

Food and drinks were tasty and efficiently delivered.

My room was comfortable and clean with a cool vibe.

2026-05-30 via Tripadvisor
L
Lara couple us
2
Stay here if you don’t want to sleep
Pros:

Parking.

Cons:

Terrible stay. The refrigerator in our room made a loud, mechanical noise for about 20min at least 3-4 times through the night. It sounded like a lawn mower in our room, constantly waking us up, so we basically couldn’t sleep the whole night. It was an extremely unpleasant time and I would’ve switched hotels immediately if we were staying for longer than one night in Austin. As soon as I walked up to reception and said my room number, before I even voiced my complaint, the receptionist said “oh the loud refrigerator?” So clearly it’s a known issue, a common complaint that they don’t care to fix. It was 5am and he said just call in the morning and work something out with them.

Also if your room is near the street you will hear loud noise playing late into the night — it was a Monday night when I stayed. Our bathroom windows face the parking lot and although they’re frosted, every car that parks and leaves shines headlights into the space. No curtains on any of the windows. The blinds facing the public courtyard/walkway do not feel private. I’ve stayed at cheap motels that at least provide curtains.

The bathroom is bare bones. No water pressure and the shower temperature is either extremely hot or cold, no in between.

2026-05-20 via Nuitee
S
Scott couple us
10
Cozy & hip stay in downtown Austin
Pros:

Clean & private

2026-05-18 via Nuitee
N
Nick couple gb
9
Very happy with our stay. Perfect location for us.
2026-05-15 via Nuitee
N
Nomad570484 NONE
10
Relaxed, quiet and lots of style
Pros:

Hip place with a relaxed vibe. Interesting people congregate at the San Jose. Cool HVAC and great staff. Within walking distance of many venues and restaurants…

2026-05-14 via Tripadvisor
M
Megan couple us
9
2026-05-13 via Nuitee