Hotel San Jose

Hotels
9.1 (256 reviews)
1316 South Congress Avenue , Austin , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Charming atmosphere
Cons:
Room cleanliness issues
Limited amenities
Noise from outside

Categories

Cleanliness
8.49
Some reviews mentioned that the room needed attention; windows were dirty affecting the overall perception.
Service
9.99
Many reviews praised the friendly and helpful staff who went out of their way to ensure guests had a fantastic stay.
Location
10
The location was frequently described as unbeatable and ideal for accessing local attractions.
Room Quality
7.95
Some rooms were described as basic for the price charged, needing improvement in furnishings and upkeep.
Amenities
8.98
The pool and lounge area were appreciated, but amenities could be limited or improved based on some feedback.
Value for Money
8.44
Some guests felt the price did not match the quality of their stay, especially regarding room quality.
Food and Beverage
8.99
Food options were good, but there were mentions of the coffee and snack quality needing improvements.
Overall Experience
9.98
Despite some issues, the overall sentiment was positive with guests likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:28

Property Description

Luxury 4-Star Accommodation

Outdoor Swimming Pool and Terraces
Hotel San Jose offers a luxurious stay just 1.6 km from Austin Convention Center. Enjoy a refreshing dip in the outdoor swimming pool or relax on the terraces available in some rooms.

Convenient Location
Situated near popular attractions like Palmer Events Center and Town Lake, this 4-star hotel provides easy access to Barton Springs Pool just 2.4 km away. Explore the city with Capitol Building and University of Texas within a short distance.

Exceptional Service
Relish in a continental breakfast served daily and receive top-notch guidance from the attentive staff available 24/7 at the reception. Experience comfort and convenience at Hotel San Jose - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Guest Reviews

9.1
Based on 256 reviews
Cleanliness: 8.49
Service: 9.99
Location: 10
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.98
R
Ron • solo_traveller • us
10
2026-01-23 • via Nuitee
A
Amy • family_with_children • us
10
2026-01-21 • via Nuitee
J
John • couple • us
9
2026-01-20 • via Nuitee
F
Frank • couple • nl
8
2026-01-20 • via Nuitee
A
Ava • couple • us
9
2026-01-19 • via Nuitee
M
Matthew • extended_group • us
10
Pros:

Love the grounds and the staff. Have stayed at Hotel San Jose a number of times and it is one of my favorite experiences every time. A little oasis of lush tranquility in the heart of everything. The staff is always amazing, warm and friendly. The margs at the bar are great and Joe's is the perfect coffee amenity.

Cons:

The technology (tv and bluetooth radio,) aren't easy to get connected to your devices. I went down to the front desk and asked how to get it to work but she wasn't sure. Not a big deal but it's a low hanging fruit fix. Maybe include the instructions on how to get connected to both on the check in card?

2026-01-19 • via Nuitee
J
jacqueline • couple • us
10
Great customer service! The day I got there and the day I left.
Pros:

I love the area of my room!!!
I love the Beautiful garden and the peaceful seating are.

Cons:

You can walk to restaurants!
Shopping!!!

2026-01-16 • via Nuitee
B
Brian • solo_traveller • us
10
Pros:

Everything.

Cons:

NA

2026-01-05 • via Nuitee
W
Wesley • couple • us
10
2026-01-03 • via Nuitee
T
Thomas • solo_traveller • gb
10
2025-12-31 • via Nuitee
M
Marisa • family_with_children • us
7
2025-12-29 • via Nuitee
D
Dragana • couple • us
10
2025-12-23 • via Nuitee
J
Jason • couple • us
6
Better from the outside
Pros:

Location, courtyard, overall vibe

Cons:

Room way too simple for what you pay. Too much noise room to room. House keeping carts left to block entrance to our room during the day

2025-12-22 • via Nuitee
J
John • family_with_children • us
9
2025-12-17 • via Nuitee
N
Natalie • couple • nl
8
2025-12-14 • via Nuitee
G
Gary • couple • us
9
Pros:

Location and design

2025-12-08 • via Nuitee
G
graydon • solo_traveller • us
10
Hotel San José: A Charming Oasis with Prices That Break the Spell
Pros:

Hotel San José feels like a tiny village hidden inside Austin, filled with laughter, warm light, and people who actually seem happy to be there. The lush plants, intimate paths, and small but inviting pool create a relaxed atmosphere that never feels forced or overdesigned. It’s the perfect blend of old-school Austin charm and easygoing comfort, and I can’t wait to return.

Cons:

Hotel San José has a wonderful vibe, but the prices have drifted into territory that feels out of reach for what used to be a simple, charming stay. It is lovely enough that I still go occasionally, but I would visit far more often if the rates were even remotely reasonable. Like much of modern life, it now seems priced for a world where everyone needs millions just to enjoy what used to be middle-class comfort.

2025-12-07 • via Nuitee
S
Sherri • solo_traveller • us
10
2025-12-07 • via Nuitee
A
Alyssa • couple • us
7
We enjoyed parts of the stay, but it wasn’t as polished as expected.
Pros:

The location is unbeatable, just steps from South Congress. The robes were a fun bonus, and the on-site bar was great. We loved having access to the pool, and the 12 pm checkout was perfect. We soaked up every minute of our staycation.

Cons:

Even on a Sunday in November, the courtyard patio and pool were pretty busy. Our main concern was that the room felt like it needed some attention. The windows were dirty, which didn’t help an already dark space, and the older toilet caused issues with normal use. Overall, it didn’t feel like the elevated experience you’d expect at this price point. It seems like the hotel is leaning heavily on its great location, and the rooms could benefit from updated finishes. We ended up enjoying our stay at Hotel Carpenter more than San Jose.

2025-11-19 • via Nuitee
K
Koreski • couple • ca
8
2025-11-15 • via Nuitee