Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice facilities
Cons:
Room space could be larger
Breakfast variety limited

Categories

Cleanliness
8.09
Some rooms reported small cleanliness issues such as stained carpet.
Service
8.56
Friendly and accommodating staff noted by multiple guests.
Location
9.1
Outstanding location with great access to nearby attractions.
Room Quality
7.55
Some rooms described as tiny or with a need for improvement.
Amenities
8.58
Great gym and pool facilities appreciated by guests.
Value for Money
7.54
Concerns over value considering room size and price.
Food and Beverage
8.09
Decent breakfast offerings but could have more variety.
Overall Experience
8.06
Overall stay was enjoyable with good facilities despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:18

Property Description

Convenient Location in Perth
Located just 1 km from Perth Convention and Exhibition Centre, Novotel Perth Murray Street offers a prime spot near key attractions like Perth Concert Hall, Perth Town Hall, and Perth Arena.

Luxurious Amenities
Guests can enjoy an outdoor swimming pool, fitness centre, sauna, and free WiFi throughout the property. The air-conditioned rooms are well-equipped with modern facilities including a fridge, TV, and private bathroom with a shower.

Delightful Dining Options
Indulge in a buffet, continental, or Full English/Irish breakfast every morning at the hotel's restaurant. With room service available, guests can also unwind at the bar after a day of exploring Perth.

Ready to experience comfort and convenience at Novotel Perth Murray Street? Book your stay now for an unforgettable getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

A damage deposit of AUD 100 per room per night is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Guest will be charge a $300 cleaning fee for smoking and call out charge up to AUD $1500 for emergency services.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 28 per day.

Location

Guest Reviews

8.2
Based on 5549 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.06
I
Isaac couple au
10
2026-03-26 via Nuitee
J
Jade family_with_children au
10
Pros:

Clean and tidy. Good breakfast

2026-03-25 via Nuitee
D
Domenica couple au
9
First time in Perth and the hotel was close and central to everything we wanted to do & see
Pros:

Location was great. Close to everything
The rooms were big and clean & cosy.
The pool was awesome too
The staff were friendly and helpful

2026-03-23 via Nuitee
M
Matthew couple au
9
Very well presented Novotel in a central location easy walk to all bars restaurants, great facilities
Pros:

Great central location

2026-03-22 via Nuitee
G
Gordon family_with_children au
10
2026-03-22 via Nuitee
E
Ebony solo_traveller au
8
Comfy and clean
Pros:

Comfy pillows and beds. Location and security

Cons:

Pool was a little murky

2026-03-22 via Nuitee
L
Leanne solo_traveller au
10
2026-03-22 via Nuitee
S
Stefan solo_traveller nl
8
2026-03-21 via Nuitee
W
Wang family_with_children au
1
Unsafe financial practices; unauthorized charges after checkout. Avoid using credit cards here.
Pros:

N/A. Any positive aspects were completely overshadowed by the unauthorized credit card charges after my stay.

Cons:

Major financial misconduct and lack of transparency. Despite receiving a $0 balance invoice at checkout, the hotel processed two unauthorized charges ($140.95 and $100) using my card details. Management refused to explain or refund until the bank intervened. This appears to be a systemic issue as other guests have reported similar experiences.

2026-03-21 via Nuitee
P
Philip family_with_children ch
6
2026-03-17 via Nuitee
R
Rebecca couple au
8
2026-03-17 via Nuitee
B
Brierly couple au
7
2026-03-17 via Nuitee
B
Brett family_with_children au
8
2026-03-16 via Nuitee
D
Danielle couple au
8
2026-03-16 via Nuitee
P
Peter solo_traveller au
7
2026-03-16 via Nuitee
J
jade family_with_children au
7
Pros:

Location central, aircon was good temp, bathroom spacious and clean. Easy check in and out

Cons:

The mattress every time ive stayed have been horrible. Need replacing as they sink and arnt comfortable. Pillows and bedding are good.

2026-03-16 via Nuitee
N
Nicole family_with_children au
8
2026-03-16 via Nuitee
B
Barbara couple au
6
Cons:

We didn’t get any sleep as night club went on until 5am and then we had to get to airport for long flight Would strongly not recommend because of this issue.We are both in our 80 years

2026-03-15 via Nuitee
J
James solo_traveller gt
8
2026-03-15 via Nuitee
J
Josephine couple au
8
Very enjoyable
Pros:

Clean
Central location
Room service fantastic
Great breakfast buffet

2026-03-15 via Nuitee