Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice facilities
Cons:
Room space could be larger
Breakfast variety limited

Categories

Cleanliness
8.09
Some rooms reported small cleanliness issues such as stained carpet.
Service
8.56
Friendly and accommodating staff noted by multiple guests.
Location
9.1
Outstanding location with great access to nearby attractions.
Room Quality
7.55
Some rooms described as tiny or with a need for improvement.
Amenities
8.58
Great gym and pool facilities appreciated by guests.
Value for Money
7.54
Concerns over value considering room size and price.
Food and Beverage
8.09
Decent breakfast offerings but could have more variety.
Overall Experience
8.06
Overall stay was enjoyable with good facilities despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:18

Property Description

Convenient Location in Perth
Located just 1 km from Perth Convention and Exhibition Centre, Novotel Perth Murray Street offers a prime spot near key attractions like Perth Concert Hall, Perth Town Hall, and Perth Arena.

Luxurious Amenities
Guests can enjoy an outdoor swimming pool, fitness centre, sauna, and free WiFi throughout the property. The air-conditioned rooms are well-equipped with modern facilities including a fridge, TV, and private bathroom with a shower.

Delightful Dining Options
Indulge in a buffet, continental, or Full English/Irish breakfast every morning at the hotel's restaurant. With room service available, guests can also unwind at the bar after a day of exploring Perth.

Ready to experience comfort and convenience at Novotel Perth Murray Street? Book your stay now for an unforgettable getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

A damage deposit of AUD 100 per room per night is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Guest will be charge a $300 cleaning fee for smoking and call out charge up to AUD $1500 for emergency services.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 28 per day.

Location

Guest Reviews

8.2
Based on 5549 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.06
S
Sarah couple au
7
Good location for the purpose of our stay, avoid the inclusive buffet breakfast
Pros:

The central location was good and it was easy to access public transport and shopping areas. The staff we interacted with were very friendly and helpful. Our room was good and the king bed was very comfortable.

Cons:

The buffet breakfast was disappointing. The layout was rather hap-hazard and very spread out. For example, the condiments such as ketchup and bbq sauce were located in the area with the fruit and cereals, whereas the croissants and pastries were located amongst the hot foods. It would be logical to have these two locations swapped. The butter, jam, marmalade etc was stored in what looked like utensil containers which seemed rather unhygienic. I understand the hotel wanting to be environmentally conscious by cutting down on unnecessary packaging, but the single portion packs found in every other hotel are, imho, much better! The bacon was really unpleasant! It had a tough rubbery texture and the fat was a very unappetising yellow colour. Given that the other meat option was chicken sausages, we had to settle for scrambled eggs on toast! All in all very disappointing and not a good value breakfast.

2026-02-13 via Nuitee
J
Jack family_with_children au
9
Pros:

Great location, great staff, bar inside and always greeted as soon as we arrived

Cons:

There was a slight smell to the room when we first arrived but nothing major. Parking wasnt at the hotel but thats completely understandable, and it only cost us $10 for 24hours parking in the Wilson carpark

2026-02-13 via Nuitee
D
David Ricot family_with_children mu
7
The hotel is in the middle of the city with few mins walk from shops and restaurants.
Pros:

Welcoming and friendly staff. Clean and space in the room. Located in the central of the city. Access with shops and close restaurants.

2026-02-13 via Nuitee
N
Nerida couple au
10
2026-02-12 via Nuitee
P
Paula solo_traveller gb
8
Great location.
Pros:

As a single female travelling this location was ideal. Close to the city centre, easy to walk to public transport or get an uber.
Food was lovely and reasonably priced for a hotel.

Cons:

Hotel pool shaded all day but then with beautiful beaches close by who cares !!!

2026-02-12 via Nuitee
B
Barbara Westerman solo_traveller au
9
2026-02-12 via Nuitee
R
Roger Paul couple ch
7
2026-02-12 via Nuitee
M
martin couple gb
9
2026-02-12 via Nuitee
R
Ryan couple au
8
2026-02-11 via Nuitee
P
Peter couple au
7
2026-02-11 via Nuitee
W
Wayne couple au
8
Pros:

Location

2026-02-11 via Nuitee
L
Lhei family_with_children ph
10
Pros:

They let us check-in early with out asking additional payment and they have granted our simple request even if it was late notice which was to prepare something for our birthday celebrant. They prepared a plated cake with a greeting card in our room. We'd really appreciate their effort. The Buffet breakfast was superb heaps of option mix of western and Asian breakfast. Overall, we had a wonderful stay.

Cons:

There is no parking lot in the hotel so, we need to find a paid parking lot nearby. However, one of their staff helped us to find a near one which is only a walking distance to the hotel.

2026-02-11 via Nuitee
R
Ranjit solo_traveller au
10
Excellent staff and customer service. Breakfast at the restaurant is exceptional
2026-02-10 via Nuitee
G
Greg couple au
2
2026-02-10 via Nuitee
C
Chantel couple au
10
Priority stay for a work injury or anyone with disabilities.
Pros:

We were given a room accessible for my needs due to a work injury. Our bathroom had a special seat so I could shower comfortably, and a larger bed for my comfort needs . Also had room service, the bring into our room due to my injury. We were also given a comfortable check in, due to my husband driving us from Busselton, as we had special drs appointments in Perth the following morning, they also gave us a free late check out. And valet parking Thank you very much.

Cons:

We had no faults

2026-02-10 via Nuitee
H
Heinrich family_with_children ch
10
Pros:

Sehr gute Lage.

Cons:

Nichts

2026-02-10 via Nuitee
C
Charise extended_group au
9
Clean and comfortable
Pros:

Great location with 24 hour parking very close by. The welcome at the door was wonderful and we appreciated the water area to replenish bottles. Very clean and very welcoming.

2026-02-10 via Nuitee
R
Reuben couple au
10
2026-02-09 via Nuitee
K
katrine couple au
5
Overall was nice
Pros:

The location and comfort of the bed, chrome cast

Cons:

Aircon was terrible and the room smelt musty

2026-02-09 via Nuitee
N
Nicole solo_traveller au
9
Pros:

Clean, new, easy to check in, spacious light foyer , great location

Cons:

Couldn't watch regular free to air TV and rang reception but they didn't know how to access it either. It should have been available according to the main menu on the TV but nothing would come up on the guide. We tried to cast our phones TV apps to the TV but you needed to download a different app to do it. All too complicated when we just wanted to watch some winter Olympics before bed 😞

2026-02-09 via Nuitee