Capital O Hotel Aurora, Tuxtla Gutiérrez

Hotels
•
OYO Rooms
8.1 (76 reviews)
Calle 7A Oriente Sur #351, Col. San Roque , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Tour desk
Non-smoking throughout
Shared lounge/TV area
Cashless payment available
See all facilities

Review Highlights

Pros:
Good customer service
Convenient location
Clean and comfortable facilities
Cons:
Small room sizes
Issues with cleanliness
Restrictions on beverages in rooms

Categories

Cleanliness
7.6
Several reviews point out cleanliness, with some mentioning dirty towels and noise issues.
Service
9.1
Positive feedback on customer service, with staff being described as attentive and helpful.
Location
8.6
Many guests appreciated the convenient location near points of interest.
Room Quality
7.6
Mixed reviews on room quality; issues with small room sizes and old mattresses.
Amenities
8.1
General positive sentiment regarding amenities, but some restrictions noted.
Value for Money
8.1
Perceived as a good value given the pricing and amenities offered.
Food and Beverage
7.1
Negative comments about restrictions on bringing beverages into the room.
Overall Experience
8.6
Overall positive sentiment with guests looking forward to returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:24

Property Description

Modern Comfort and Convenience

Located in Tuxtla Gutiérrez, Capital O Hotel Aurora offers a 3-star experience with air-conditioned rooms and free WiFi. Each room is equipped with a flat-screen TV, bed linen, and towels, ensuring a comfortable stay for all guests.

Convenient Amenities

Guests can enjoy the convenience of room service, a 24-hour front desk, and tour assistance during their stay. The shared lounge provides a welcoming space to relax and unwind after a day of exploring nearby attractions such as Sumidero Canyon and San Marcos Cathedral.

Central Location

With key points of interest like La Marimba Park and Tuxtla Guitierrez Main Plaza in close proximity, Capital O Hotel Aurora is the ideal choice for travelers looking to experience the vibrant culture of Tuxtla Gutiérrez.

Experience comfort and convenience at Capital O Hotel Aurora, Tuxtla Gutiérrez. Book your stay now for an unforgettable visit!

Important information:

The nightly service charge is nonrefundable and will be charged at any time after the booking is created

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 76 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 8.6
K
Konstantin Ershov • couple • il
2
Не рекомендую. Ночлежка какая-то
Pros:

Душ ! Отличный напор вода и она очень горячая! помылись лучше всего за всю поездку!

Cons:

Номер совсем простой, мебель старая, но живая. Электрическая розетка одна в комнате около двери на самом неудобном месте и одна в санузле. Окон целых два в маленьком номере: одно - в общий коридор, другое - в колодец, лучше бы их не было, потому что весь шум с коридора отлично слышно в номере. Во дворе у отеля организована прачечная и постоянно слышно шум большой стиральной машины. Спать невозможно, всю ночь кто-то бродит по коридору, шумит. Заезд во двор для парковки жутко неудобный.

2026-02-14 • via Nuitee
L
Laure • family_with_children • fr
6
Pros:

It was ok. Nothing special and we stayed only one night.

Cons:

Very basic, no hot water and the price was not so cheap.

2026-02-11 • via Nuitee
L
Lukas • family_with_children • at
7
2026-01-29 • via Nuitee
D
DENISSE DE JESUS • solo_traveller • mx
10
Pros:

la ubicación, muy centrica!

2026-01-26 • via Nuitee
R
Ruddy Jonatan • family_with_children • mx
9
2026-01-26 • via Nuitee
A
Aroha • couple • nz
7
2026-01-23 • via Nuitee
M
Mauricio • family_with_children • mx
8
Aceptable
Pros:

La Ubicación

Cons:

No tuvimos WIFI, encontramos chinches en las sabanas

2026-01-16 • via Nuitee
H
Habacuc • family_with_children • mx
9
2026-01-05 • via Nuitee
M
Mauricio • solo_traveller • mx
8
2026-01-05 • via Nuitee
M
Mauricio • family_with_children • mx
8
2025-12-31 • via Nuitee
D
Dominguez • family_with_children • mx
9
2025-12-31 • via Nuitee
C
Córdova • family_with_children • mx
5
Pros:

Si está bien el hotel, muy limpio y comodo

Cons:

No me gustó para comenzar k no podía guardar mi carro al estacionamiento porke no Iván estár abriendo cada rato. K si iva a salir k tenía k dejar el carro afuera. Y otra k no puedes comprar vino o una cerveza para tomarla en la habitación porke te lo prohíben. Si uno viaja y se hospeda es porke es para relajarse y no para k me andén prohibiendo que puedo y que no.

2025-12-28 • via Nuitee
R
Rosa • family_with_children • mx
7
Pros:

El trato fue bueno.

Cons:

La pequeña cochera

2025-12-28 • via Nuitee
R
Rosa • family_with_children • mx
8
Pros:

La atención al cliente.

Cons:

La pequeña puerta de la cochera.

2025-12-28 • via Nuitee
R
Rosa • family_with_children • mx
7
Pros:

La atención al cliente.

Cons:

La entrada a la cochera.

2025-12-28 • via Nuitee
C
Cucchi • solo_traveller • it
5
2025-12-26 • via Nuitee
U
Ursula • family_with_children • it
9
2025-12-26 • via Nuitee
L
Loya • family_with_children • mx
8
2025-12-25 • via Nuitee
G
Guzmán • extended_group • mx
9
Confortable
Pros:

Sin desayuno

Cons:

Los colchones muy usados

2025-12-22 • via Nuitee
C
Carlos • family_with_children • mx
7
Poco tiempo de estancia
Pros:

La ubicación

Cons:

Que no querían respetar la reservación

2025-12-20 • via Nuitee