AC Hotel by Marriott Tokyo Ginza

Hotels
•
AC Hotels by Marriott
8.6 (511 reviews)
6-14-7 Ginza, Chuo-ku , Tokyo , JP
+81 3-5550-0102

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast variety
Cons:
Cleanliness issues
Small rooms
Limited amenities

Categories

Cleanliness
7.85
Noticed decline in cleanliness; issues with previous guests' items left behind.
Service
9.35
Fabulous staff, incredibly kind and attentive, especially with families.
Location
9.35
Excellent location, close to transport and amenities, great for families.
Room Quality
8.35
Rooms reported as small compared to price, but generally clean.
Amenities
8.35
Well-maintained but could improve gym equipment; breakfast satisfactory.
Value for Money
8.35
Good value considering location and amenities, but some minor issues noted.
Food and Beverage
8.35
Breakfast options adequate, could offer more for the price.
Overall Experience
8.85
Great stay overall, with some minor drawbacks impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:05

Property Description

Modern Comfort in Tokyo's Heart

Located in the vibrant city of Tokyo, AC Hotel by Marriott Tokyo Ginza offers a perfect blend of modern amenities and convenience. Free Bikes and Fitness Centre are available for guests looking to explore the city or stay active during their stay. The hotel's 24-hour front desk ensures assistance is always at hand, while the on-site restaurant and bar provide delicious dining options.

Safety Deposit Boxes and Free WiFi are included in all rooms for added convenience. Start your day with a delicious buffet or continental breakfast before heading out to explore nearby attractions like Ginza Six and Ginza Core Shopping Mall. Book your stay now and experience the best of Tokyo at AC Hotel by Marriott Tokyo Ginza.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 511 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.85
C
Chih Chuan • couple • tw
10
Pros:

櫃臺有一位來自台灣的女服務生，服務態度非常的好，很盡責，謝謝她的幫助，卻忘記跟她說辛苦了，希望明年再次住的時候，可以跟她說辛苦了，謝謝

2026-10-23 • via Nuitee
D
Deniz • couple • tr
9
Cons:

The room faced the emergency stairs and inner courtyard so there wasnt much natural light available to us.
Also having only a holy bibile as a religous text available is a little weird not that I care but soomeone might feel offended that their religous script was left out so I think if youre goingto provide religious scripts you haveto at leas cover the 3 main abrahamic ones or nothing at all.

2026-10-19 • via Nuitee
S
Sandrine • solo_traveller • pf
9
Pros:

La chambre est spacieuse et bien équipée. La qualité du petit déjeuner très bien

2026-10-11 • via Nuitee
M
Monica • couple • pa
4
2026-09-16 • via Nuitee
A
Areeba • couple • pk
9
2026-09-11 • via Nuitee
R
Romina • family_with_children • gb
9
2026-09-08 • via Nuitee
N
Nien Chu • solo_traveller • tw
10
Pros:

櫃櫃服務人員態度親切配合度高！

2026-09-01 • via Nuitee
D
David • family_with_children • il
10
2026-08-28 • via Nuitee
Y
Yildiz • extended_group • au
8
Pros:

Very clean and staff is excellent , they try to help you always .

Cons:

The rooms were a bit small .

2026-08-27 • via Nuitee
F
Fawziah • family_with_children • sa
8
2026-08-25 • via Nuitee
Z
ZiYan • solo_traveller • hk
9
很舒服 是00后的首选
Pros:

非常好的地理位置 人员非常nice

Cons:

餐饮设施比较匮乏

2026-08-17 • via Nuitee
I
Ismail • solo_traveller • tr
6
Oda hariç herşey normal
Pros:

Konum

Cons:

Oda çok kötü idi çok küçük havasız sistemde gözüktüğü gibi değil odalar

2026-08-13 • via Nuitee
N
Nick • couple • tw
9
2026-08-05 • via Nuitee
M
Mira Temsilcilik Ltd Şti • family_with_children • tr
10
Tokyo’da kalınanikecek en güzel yerlerden birinde bulunuyorz
Pros:

Konumu mükemmeldi

2026-07-19 • via Nuitee
J
Jancy • extended_group • au
3
Disappointed
Pros:

The location

Cons:

I didn’t like the open concept of the bathroom. The room is extremely small. If I knew it was an open bathroom concept, I wouldn’t have booked to stay here. The photos ok the booking page does not show it or was not indicated. We also did not have any sunlight as the window facing inside the property. With a small room, we couldn’t fit our luggages as the space was tight. There’s no ventilation therefore when you use the bathroom, you smell it straightaway. It didn’t work for us as a family especially with our teens because there’s no privacy for changing clothes. If I had more information prior to booking it that would have been great as this design concept doesn’t work for us.

2026-07-18 • via Nuitee
H
hannah • couple • au
10
Pros:

Clean, spacious room. We had breakfast included which was very good and convenient considering most places don't open until 11am. Staff were all very kind and helpful. The location is perfect! Walking distance to train station and shopping district/restaurants. Also very quick and easy to get an uber or taxi directly out the front of the hotel.

2026-07-12 • via Nuitee
L
Laras Shintya • extended_group • id
8
2026-07-11 • via Nuitee
L
Laras Shintya • couple • id
8
2026-07-11 • via Nuitee
F
Fahad • couple • qa
8
2026-07-10 • via Nuitee
S
Sultan • couple • ae
9
2026-07-02 • via Nuitee