Arthotel Heidelberg

Hotels
9 (1053 reviews)
Grabengasse 7 , Heidelberg , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Spacious and clean rooms
Good breakfast options
Cons:
High price point
Limited food options for specific diets

Categories

Cleanliness
9.25
The room was very large, clean and functional.
Service
9.25
Extremely friendly and competent staff.
Location
9.25
Beautiful hotel in a very central location, close to attractions.
Room Quality
9.25
Large, beautifully designed room with great comfort.
Amenities
8.75
Good amenities, but some minor complaints about breakfast options.
Value for Money
8.75
Reasonably priced but could be seen as high depending on certain services.
Food and Beverage
8.25
Breakfast selection was good, but lacked variety for dietary needs.
Overall Experience
9.25
Overall a very enjoyable stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:18

Property Description

Modern Accommodation in Historic Setting
Experience a blend of modern comfort and historic charm at Arthotel Heidelberg. Located next to the university in the Old Town, this boutique design hotel offers stylish rooms and suites with wooden flooring, flat-screen TVs, and luxurious bath tubs. Upon arrival, enjoy complimentary sparkling water in your room.

Delightful Dining Options
Start your day with a delicious breakfast buffet at Romer Restaurant. Unwind later in the day with a refreshing cocktail at Romer Lounge. During the summer, savor your meals and drinks on the scenic roof terrace or courtyard terrace, adding a touch of relaxation to your stay.

Convenient Amenities
For added convenience, the hotel provides on-site parking for a fee. Book your stay now at Arthotel Heidelberg for a perfect blend of comfort, style, and history.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 24 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 39 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17.50 per day.

Location

Guest Reviews

9
Based on 1053 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.25
M
Median extended_group us
4
Not recommended
Pros:

Close to old town, excellent location

Cons:

Extra fees. Breakfast for 22.5 Euro per person was extremely bad and ants/ bugs in the fruit tray

2026-05-21 via Nuitee
C
Cathy couple ca
8
Pros:

Location, bathtub, individual duvets.

2026-05-20 via Nuitee
G
Georg solo_traveller de
9
2026-05-18 via Nuitee
G
Glicia couple br
8
2026-05-18 via Nuitee
E
Eva solo_traveller de
9
2026-05-17 via Nuitee
J
Jacob couple nl
9
2026-05-16 via Nuitee
I
Irene extended_group de
7
Heidelberg ist wunderschön.
Pros:

Das Frühstück war ok. Die Lage ist gut, jedoch gab es Bauarbeiten direkt am Hotel bereits früh 6. 00 Uhr .
Das Hozel ist sehr geschmackvoll eingerichtet, das Personal sehr hilfsbereit.

Cons:

Das Frühstücksbüffett war relativ karg umd zu allem Überfluss tummelten sich Ameisen.
Der Zimmerservice war unbefriedigend.
Am Nachmittag ! wurde gefragt, ob das Bett gemacht werden soll.
Toilettenpapier haben wir uns allein von unten geholt.
Preis- Leistungsverhältnis stimmt nicht!!!

2026-05-13 via Nuitee
L
Lisa couple us
7
Nice hotel in a great location
Pros:

Great location and really nice breakfast -parking was really great -easy to get in and out which is a unicorn in Europe

Cons:

A/C turned off and room was really warm-as this was the most expensive hotel in our month long trip it did not reflect the cost as worthy compared to other places we’ve stayed on this adventure

2026-05-07 via Nuitee
E
Erkan family_with_children tr
8
2026-05-06 via Nuitee
B
Bert solo_traveller nl
9
2026-05-05 via Nuitee
P
Pablo couple uy
8
Pasamos muy bien en este hotel; que es correcto sin grandes lujos. Muy cerca de todo, creo que es el principal atributo
Pros:

Estaba cerca de todo

Cons:

Nada en particular

2026-05-03 via Nuitee
R
RENATO solo_traveller br
9
2026-04-23 via Nuitee
P
Peter solo_traveller de
9
Beste Lage für Stadtbesichtigung Heidelberg
Pros:

Super zentrale Lage, trotzdem sehr ruhig. Tiefgarage im Haus

Cons:

Matratzen waren mir zu hart

2026-04-20 via Nuitee
S
Susanne solo_traveller de
9
2026-04-20 via Nuitee
R
Rene couple ch
9
2026-04-20 via Nuitee
D
Dr. Stefan couple de
2
Cons:

Ganz schlechte Kommunikation in Verbindung mit einer Stornierung. Ich kann verstehen, dass man keine Kosten für die Übernachtung erstattet bekommt, wenn man „nicht stornierbar“ bucht. Warum das auch für das Frühstück gilt, ist weniger eindeutig. Schlecht war die Kommunikation. Erst einfach nur abgelehnt und auch auf Nachfrage nicht reagiert, dann alles auf Booking geschoben und dann auf den Chef vertröstet, der aber zwei Mal nicht da war und auch nicht zurückgerufen hat.

2026-04-17 via Nuitee
D
Daniel extended_group de
10
Pros:

Super Lage, sehr gemütliche liebevolle gestaltete Zimmer mit tollem Bad. Angenehmes kleines 24 Zimmer Hotel. Top Frühstück, es hat uns an nichts gefehlt!

Cons:

—-

2026-04-16 via Nuitee
C
Chris. E. solo_traveller de
10
Pros:

Sehr zentrale und doch ruhige Lage; überaus freundliches Personal; gute Atmosphäre im Hotel

Cons:

Keine Kritikpunkte

2026-04-13 via Nuitee
T
Tove solo_traveller se
10
Pros:

The staff was exceptional, in particular the man at the reception, who made us feel very welcome! The room was big, the beds very comfortable, and the location is quiet although it's in the central part of the old town. We will definitely be back.

2026-04-11 via Nuitee
C
Cornelia solo_traveller de
8
Pros:

Gut geschlafen

2026-04-10 via Nuitee