White Palm Hotel Uluwatu - Intimate Kitchen-led Hideaway - 2 min walk from the beach

Hotels
8 (279 reviews)
Jalan Pantai Balangan , Jimbaran , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
6.58
There were concerns about the condition of the hot tub room, including issues with cleanliness and hygiene.
Service
9.55
Staff were incredibly kind and welcoming throughout the stay.
Location
8.09
Good for the beach, but tricky for accessing other areas.
Room Quality
5.54
Poor conditions reported about the hot tub room and issues with privacy due to construction.
Amenities
9.07
The two resident cats were a charming addition, enhancing the overall experience.
Value for Money
7.53
Sad experience, as value did not match the expectations due to hidden issues.
Food and Beverage
9.08
Food received high praise, especially breakfast and dinner.
Overall Experience
8.55
Mixed feelings, but overall positive based on staff and food despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 18:04

Property Description

Luxurious Beachfront Accommodation
White Palm Hotel Bali offers a luxurious 4-star stay in Jimbaran with stunning beachfront views. The outdoor pool, garden, and terrace provide the perfect relaxation spots for guests.
Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant offering a mix of Catalan, French, and Indonesian cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and halal options available.
Convenient Amenities and Services
From room service to luggage storage, the hotel ensures a comfortable stay. Each room features modern amenities like free WiFi, air conditioning, and a safety deposit box.

Book your stay at White Palm Hotel Bali for a memorable beachfront experience with top-notch amenities and dining options.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for Rp 250,000 per person per night when using an available cot.
    Children up to and including 2 years old stay for Rp 250,000 per person per night when using an existing bed.
    People 2 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 279 reviews
Cleanliness: 6.58
Service: 9.55
Location: 8.09
Room Quality: 5.54
Amenities: 9.07
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 8.55
S
Simone • family_with_children • de
10
Wunderschön
Pros:

Sehr nettes Personal, die Hotelleitung Petra hat uns in allen Belangen und Wünschen unterstützt. Die Balinesische Massage war hervorragend

2026-02-13 • via Nuitee
K
kristy • couple • au
1
2026-01-27 • via Nuitee
S
Sueleyman • couple • at
4
2026-01-19 • via Nuitee
A
Antti • family_with_children • fi
8
2026-01-09 • via Nuitee
R
Rebecca • couple • au
8
Pros:

Great Location

Cons:

Such a lovely experience

2026-01-07 • via Nuitee
M
Mark • couple • au
9
2026-01-05 • via Nuitee
N
Nathalia • couple • au
10
An unforgettable and heart-warming stay that exceeded all my expectations.
Pros:

I had an amazing stay at White Palm Hotel! Petra and all the staff, including the owners, were incredibly kind, welcoming, and helpful throughout my stay. You can really feel that they care about their guests. The hotel itself is beautiful, extremely clean, and very well maintained, plus, their two adorable resident cats, Romeo and Juliet — they made the whole experience even more charming and memorable. Everything exceeded my expectations. I highly recommend staying here — I would definitely come back! 💛

2025-12-11 • via Nuitee
K
Kirstie • extended_group • au
9
Pros:

The staff and facilities were great. Two in-house cats were a bonus!

Cons:

The location is great for the beach, but it's tricky if you want to go further afield.

2025-12-03 • via Nuitee
B
Bram • extended_group • nl
9
2025-11-16 • via Nuitee
E
Ella • couple • gb
1
Misleading Listing and Poor Conditions — Avoid the “Hot Tub” Room
Cons:

We booked a room with a hot tub, but were shocked to find active construction work taking place directly outside our room. The workers could see straight into our space, leaving us with no privacy, and the constant noise made it impossible to relax. None of this was mentioned in the listing or reflected in the price.
When we explained this to the receptionist, we were shown an alternative apartment — but it had no hot tub or bath (which was one of the reasons we booked this room) and there was a large trail of red ants across the floor. We then asked for a refund at this point, but were told we would need to go through Booking.com. We left the property, trusting that the refund would be processed, but the owners have since ignored all communication from both Booking.com and ourselves.
Additionally, the condition of the room was poor: doors and windows did not close properly, there was a hole in the roof allowing insects to enter, and there were no mosquito nets over the bed. Making the stay extremely uncomfortable and unhygienic.
Overall, this experience was deeply disappointing and nearly ruined our holiday. I would strongly advise avoiding the “hot tub” room — or better yet, look elsewhere for accommodation where you’ll get the comfort and honesty you’re paying for.

2025-11-07 • via Nuitee
T
Thomas • couple • de
8
Pros:

Freundlicher Empfang von Petra, die gute Seele des Hauses. Kleine Anlage, Schön in der Landschaft in der Nähe des Strandes 5 Minuten gelegen.

Cons:

Leider war ein Neubau direkt am Hotel

2025-11-05 • via Nuitee
K
Kurt • solo_traveller • us
3
don't stay is you go to bed before midnight.
Pros:

pretty. good location.

Cons:

club noise til midnight everynight. roosters at 3am.

2025-11-03 • via Nuitee
K
Kostanjevec • couple • si
10
2025-11-02 • via Nuitee
R
Roman • solo_traveller • ru
10
2025-10-25 • via Nuitee
C
Christina • couple • de
7
Pros:

Das Essen war unschlagbar ob nun Frühstück, lunch oder zu Abend wir vermissen es jetzt schon.

Cons:

Man braucht auf Bali für alles einen Roller oder Fahrzeug, das white Palm ist etwas abgelegen zum entspannen aber auf jeden Fall das richtige.

2025-10-24 • via Nuitee
K
Karl Mejlgaard • family_with_children • dk
8
Pros:

Beliggenheden, deres restaurant og venligheden af ejer og personale.

Cons:

De sidste detaljer mangler, hist og pist.

2025-10-22 • via Nuitee
C
cassandra • extended_group • us
10
Looked ike luxury but felt like home
Pros:

The manager was attentive, kind and accommodating of all requests

Cons:

Not a negative, but you would need a car or scooter to get around easily from this area of Denpasar if your goal is to play tourist. Otherwise highly recommend for getting away from the city to relax on the property or visit the beach.

2025-10-17 • via Nuitee
E
Evan • couple • ch
7
Cadre sympathique et originale, manque de communication malgré un personnel appréciable.
Pros:

L'Hôtel présentait un cadre très sympathique, jolie, original. Le personnel était appréciable, serviable. L'accueil très chaleureux avec une boisson rafraîchissante, le port de nos bagages. Cadeau de départ avec des bracelets symboliques de Bali. La patronne a compris nos critiques quant à la surprise au Check out et a été totalement compréhensive et donc nous a fait un large rabais sur les éléments cités. Nos attentes concernant cet hotel étaient haute en raison d'une publicité importante notamment par des influenceurs.

Cons:

Malheureusement des travaux étaient constamment présents dans le terrain à côté, si nous ouvrons les rideaux, nous nous retrouvions à la vue des ouvriers. La chambre était propre mais avec de plusieurs insectes (inévitable ? éradication faite ?). Nous avions la chambre avec "jacuzzi", cependant c'est une simple baignoire avec un remplissage relativement lent. La même chose pour le pommeau de douche, il n'y avait que peu de pression et il fallait le tenir le robinet pour pas qu'il s'arrête. Un scooter était prévu d'être réservé auprès d'une agence local mais au final, ce n'était plus disponible, nous avons du prendre un modèle plus cher. Le dernier élément concerne les propositions de l'Hotel (Laundry) qui nous avez été annoncé comme 50'000 rp/kg et au check out nous étions largement au-dessus en raison d'un tarif express (non-annoncé). Aucun prix ne nous a été indiqué pour le floating breakfast et donc nous avons eu une surprise à la fin au check-out. Après discussion, la patronne a compris notre point de vue et nous a fait un rabais sur les choses inattendues précédentes.

2025-10-17 • via Nuitee
T
THOMAS • partner
10
Pros:

A little piece of paradise tucked within a 4 minute walk to the beach. Quiet, tranquil, relaxing and quaint. Breakfast was Delicious. Staff was sweet and accommodating. We just checked out today and I already miss it!

2025-10-09 • via Nuitee
C
Christopher • partner
4
Pros:

White Palm markets itself as “eco-chic,” but it’s really just glamping with better marketing — overpriced, underwhelming, and designed more for influencers than actual travellers. Don’t let curated photos of models in full brim hats fool you.

Unless you’re (a) a pro-level surfer (and I mean expert, the waves are elite class), (b) a social media personality who loves posing with swing sets and floating breakfasts, or (c) someone actively trying to disappear, I wouldn’t recommend it.

We stayed here on our honeymoon — our most expensive stop — and were disappointed almost immediately. The pool was dirty and heavily chlorinated (despite being advertised as “saltwater”). Construction noise next door made relaxing impossible. Villas were hot, poorly ventilated, and full of giant insects. Mosquitoes devoured us nightly, even with repellent and long sleeves.

You can’t bring in outside food or drinks, and while the on-site food is decent, it’s overpriced. Towels smelled weird, and its lights out at 11 p.m. because apparently you’re 9 years-old. Also, you can’t tip staff directly — it all goes into a communal envelope. Not sure if all of this is customary…

There’s also a portion of your payment that goes to a charity — not disclosed anywhere in advance. A head up would have been nice to ensure values are aligned.


We were encouraged to text the owners with any concerns. They were in Paris. Of course! Nothing says Bali like managing your “eco-hotel” while on airplane to France

2025-10-08 • via Nuitee