Best Western Hotel Fino Shin-Yokohama

Hotels
•
Best Western
8.6 (3107 reviews)
Kohoku-ku, Shin-Yokohama 2-2-11 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean amenities
Cons:
Issues with room cleanliness
Poor food value
Room size may be small for some

Categories

Cleanliness
7.85
Several mentioned issues with cleanliness, including a strong smell in the shower and cleanliness concerns in multiple rooms.
Service
9.35
Staff was frequently praised for their friendly service and helpfulness.
Location
9.35
Many reviews highlighted the convenient location near the station.
Room Quality
8.35
Mixed reviews on room conditions, some positive comments but issues with room amenities were noted.
Amenities
8.85
Amenities received some approval for being modern and clean, but there was a complaint about the quality of towels.
Value for Money
8.35
Generally seen as a good value for the price, but some felt it did not live up to expectations.
Food and Beverage
7.85
Breakfast and food options were mentioned negatively, considered not worth the price.
Overall Experience
8.85
Overall satisfaction was mostly positive despite some issues, indicating good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:10

Property Description

Convenient Location
Located just 1.1 km from Nissan Stadium, Best Western Hotel Fino Shin-Yokohama offers easy access to key attractions and shopping districts, making it an ideal choice for travelers looking to explore Yokohama.

Modern Amenities
With a restaurant, 24-hour front desk, business center, and free WiFi, guests can enjoy a comfortable and convenient stay at our 3-star hotel. Private parking is also available on site for added convenience.

Nearby Attractions
Explore nearby attractions like Higashiyamata Park and Grandtree Musashikosugi, both just a short distance away. For travelers flying in or out, Tokyo Haneda Airport is conveniently located 19 km from the hotel.

Book your stay at Best Western Hotel Fino Shin-Yokohama for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per stay.

Location

Guest Reviews

8.6
Based on 3107 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
T
Takenori • couple • jp
10
2026-03-07 • via Nuitee
T
Teodora • family_with_children • bg
10
2026-03-07 • via Nuitee
W
Wendy • extended_group • nl
8
Podría mejorar .
Pros:

Hotel bien localizado . Habitaciones limpias .

Cons:

El lobby da miedo ! Cuando entramos dijimos : Dios mío donde nos metimos ! El personal no habla inglés solo un chico lo medio habla . Quisimos enviar nuestras maletas de un hotel a otro y simplemente nos dieron el papel para que lo rellenáramos siendo confuso para nosotros ya que siempre en todos los hoteles es algo que los chicos de recepción siempre hacen .

2026-03-06 • via Nuitee
C
Cheng • family_with_children • nz
8
Pros:

Love the location. Close to Shin-Yokohama which makes it easy to move around. Also the free amenities were great especially yhe skincare items.😁

Cons:

The pillows could be more comfortable.

2026-03-06 • via Nuitee
M
Matthew • solo_traveller • gb
9
A clean and comfortable room in Shin-Yokohama
Pros:

My room was clean and comfortable, the TV was good as well.

Cons:

The cleaning staff kept leaving new towels on my door, which I did not need.

2026-03-05 • via Nuitee
F
Ferrero_Eric • couple • cn
5
价格实惠
Pros:

地理位置很不错，二楼制冰机旁的纸杯不够了，和员工说明后及时补齐。

Cons:

房间地毯和电梯地毯看着比较脏，不清楚是地毯配色原因还是什么，给人的观感不好。卫生间浴缸也有污渍。

2026-03-04 • via Nuitee
S
Seina • solo_traveller • jp
10
2026-03-03 • via Nuitee
Y
Yumi • couple • jp
9
2026-03-03 • via Nuitee
T
TOSHIHIRO • couple • jp
10
すごく便利
Pros:

イベント会場や駅に近くて料金が安いから便利

Cons:

特にない

2026-03-02 • via Nuitee
A
ATSUKO • solo_traveller • jp
8
快適
Pros:

部屋が広く快適な空間だった

Cons:

タオルがバスタオルとフェイスタオル1枚しく足りなかった。

2026-03-02 • via Nuitee
H
Hernan • couple • jp
10
Pros:

Convenient Location

2026-03-01 • via Nuitee
H
HEEDONG • solo_traveller • kr
9
Pros:

가성비 호텔입니다.

2026-02-28 • via Nuitee
S
Sydney • solo_traveller • jp
9
2026-02-28 • via Nuitee
桜花 • extended_group • jp
7
2026-02-27 • via Nuitee
R
Roy • family_with_children • nl
8
2026-02-27 • via Nuitee
R
ruthairat • family_with_children • th
10
Pros:

Location not far from mean station

2026-02-26 • via Nuitee
S
Shimizu • solo_traveller • jp
10
Pros:

宿泊前と宿泊後に荷物を預けられたのがとても便利でした。

2026-02-26 • via Nuitee
R
Ryota • extended_group • jp
10
2026-02-25 • via Nuitee
P
Pedro • family_with_children • jp
9
2026-02-25 • via Nuitee
A
Atsumi • family_with_children • jp
10
最高でした！
Pros:

スタッフの方がすごく親切で事前の質問にもすぐに答えて頂き、子供と二人で快適に過ごす事ができました！対応が早いし丁寧なのでまた利用したいと思います！

Cons:

シャワーのパッキンがズレてたのか横から水が出てタオルとか服が少し濡れてしまったのが残念でした。

2026-02-25 • via Nuitee