Best Western Hotel Fino Shin-Yokohama

Hotels
•
Best Western
8.6 (3107 reviews)
Kohoku-ku, Shin-Yokohama 2-2-11 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean amenities
Cons:
Issues with room cleanliness
Poor food value
Room size may be small for some

Categories

Cleanliness
7.85
Several mentioned issues with cleanliness, including a strong smell in the shower and cleanliness concerns in multiple rooms.
Service
9.35
Staff was frequently praised for their friendly service and helpfulness.
Location
9.35
Many reviews highlighted the convenient location near the station.
Room Quality
8.35
Mixed reviews on room conditions, some positive comments but issues with room amenities were noted.
Amenities
8.85
Amenities received some approval for being modern and clean, but there was a complaint about the quality of towels.
Value for Money
8.35
Generally seen as a good value for the price, but some felt it did not live up to expectations.
Food and Beverage
7.85
Breakfast and food options were mentioned negatively, considered not worth the price.
Overall Experience
8.85
Overall satisfaction was mostly positive despite some issues, indicating good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:10

Property Description

Convenient Location
Located just 1.1 km from Nissan Stadium, Best Western Hotel Fino Shin-Yokohama offers easy access to key attractions and shopping districts, making it an ideal choice for travelers looking to explore Yokohama.

Modern Amenities
With a restaurant, 24-hour front desk, business center, and free WiFi, guests can enjoy a comfortable and convenient stay at our 3-star hotel. Private parking is also available on site for added convenience.

Nearby Attractions
Explore nearby attractions like Higashiyamata Park and Grandtree Musashikosugi, both just a short distance away. For travelers flying in or out, Tokyo Haneda Airport is conveniently located 19 km from the hotel.

Book your stay at Best Western Hotel Fino Shin-Yokohama for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per stay.

Location

Guest Reviews

8.6
Based on 3107 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
K
KOTO • extended_group • jp
10
Pros:

とても綺麗でスタッフの方も親切でした。

Cons:

特になし

2026-03-28 • via Nuitee
Y
Yuki • couple • jp
9
2026-03-28 • via Nuitee
P
Phasineesunan • couple • th
9
2026-03-27 • via Nuitee
D
Dib • solo_traveller • au
10
2026-03-27 • via Nuitee
D
Diana • family_with_children • us
9
2026-03-26 • via Nuitee
H
Hisao • solo_traveller • jp
10
2026-03-25 • via Nuitee
Q
QQQchan • solo_traveller • jp
8
2026-03-25 • via Nuitee
S
Shinichi • couple • jp
9
2026-03-25 • via Nuitee
S
SERINA • couple • jp
8
2026-03-25 • via Nuitee
E
Elena • family_with_children • de
4
Pros:

Tolle Lage

Cons:

Das Zimmer war gar nicht sauber. Wir hatten ein Doppelzimmer mit 2 Betten. Auf einem Bett hatte der Matratzenschoner Blutflecken, die man durch das Lacken gesehen hatte. Dieses wurde ausgetauscht, nachdem ich es gemeldet habe.
Der Abfluss im Waschbecken war verstopft und selbst nach der "Reparatur" floß das Wasser nur sehr schlecht ab. Außerdem hat es aus dem Waschbecken übel gerochen.
Außerdem war das Zimmer sehr klein für 2 Personen. Wir konnten unsere Koffer nur sehr schlecht öffnen.
Ich würde das Hotel nicht nochmal buchen.

2026-03-24 • via Nuitee
N
noriaki • extended_group • jp
8
2026-03-24 • via Nuitee
A
Arminda • couple • us
9
Pros:

Location, staffs

Cons:

No filtered water or bottled water provided

2026-03-24 • via Nuitee
I
Ichimura • family_with_children • jp
7
Pros:

スタッフの方の対応がとても丁寧で良かった。

Cons:

タオルにシミがあり気になりました。

2026-03-24 • via Nuitee
T
Tsuneo • solo_traveller • jp
9
2026-03-23 • via Nuitee
T
Tsuneo • solo_traveller • jp
8
2026-03-23 • via Nuitee
I
Isshiki • family_with_children • jp
9
2026-03-23 • via Nuitee
C
CHIA YIN • extended_group • tw
10
整體而言這間溫泉旅館性價比高，建議直接選擇一泊二食方案。早餐豐盛、晚餐表現不錯，以此價格能享受溫泉住宿相當實惠。 餐點雖非高級精緻路線，但自助吧內容齊全，屬於小巧但充足的水準，適合放鬆度假，不需特地為餐點專程前往。飯店本身略有年代感，但維護
Pros:

性價比高

Cons:

無

2026-03-22 • via Nuitee
T
Tanaka • couple • jp
8
2026-03-22 • via Nuitee
I
Iwamoto • family_with_children • fr
8
Cons:

予約で示した値段と請求額がちがった。為替の影響と言われたけど、そのままユーロで引き落としにしておけば表示通りになったはず。現地払いにするひとは要注意。

2026-03-21 • via Nuitee
Y
Yoshihiro • couple • jp
9
また利用したい
Pros:

アクセス最高。手荷物をチェックイン前に預かってもらえたので良かった　ロッカーを探す手間と費用が省けた。

Cons:

特にない

2026-03-21 • via Nuitee