Best Western Hotel Fino Shin-Yokohama

Hotels
•
Best Western
8.6 (3310 reviews)
Kohoku-ku, Shin-Yokohama 2-2-11 , Yokohama , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean amenities
Cons:
Issues with room cleanliness
Poor food value
Room size may be small for some

Categories

Cleanliness
7.85
Several mentioned issues with cleanliness, including a strong smell in the shower and cleanliness concerns in multiple rooms.
Service
9.35
Staff was frequently praised for their friendly service and helpfulness.
Location
9.35
Many reviews highlighted the convenient location near the station.
Room Quality
8.35
Mixed reviews on room conditions, some positive comments but issues with room amenities were noted.
Amenities
8.85
Amenities received some approval for being modern and clean, but there was a complaint about the quality of towels.
Value for Money
8.35
Generally seen as a good value for the price, but some felt it did not live up to expectations.
Food and Beverage
7.85
Breakfast and food options were mentioned negatively, considered not worth the price.
Overall Experience
8.85
Overall satisfaction was mostly positive despite some issues, indicating good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:10

Property Description

Convenient Location
Located just 1.1 km from Nissan Stadium, Best Western Hotel Fino Shin-Yokohama offers easy access to key attractions and shopping districts, making it an ideal choice for travelers looking to explore Yokohama.

Modern Amenities
With a restaurant, 24-hour front desk, business center, and free WiFi, guests can enjoy a comfortable and convenient stay at our 3-star hotel. Private parking is also available on site for added convenience.

Nearby Attractions
Explore nearby attractions like Higashiyamata Park and Grandtree Musashikosugi, both just a short distance away. For travelers flying in or out, Tokyo Haneda Airport is conveniently located 19 km from the hotel.

Book your stay at Best Western Hotel Fino Shin-Yokohama for a memorable and hassle-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per stay.

Location

Guest Reviews

8.6
Based on 3310 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
F
fumiya • family_with_children • jp
8
2026-06-27 • via Nuitee
R
RYOSUKE • solo_traveller • jp
9
駅近の快適なホテル
Pros:

さりげないサービスとチェックアウト後の荷物の預かりも２つ返事で承諾してくれました。
レンタル傘もあり、急な雨でも大丈夫です👌

Cons:

特に思い浮かびません。

2026-06-26 • via Nuitee
T
Takashi • family_with_children • au
10
2026-06-25 • via Nuitee
T
TAIKI • solo_traveller • jp
10
2026-06-25 • via Nuitee
M
Michael • solo_traveller • jp
10
Great Value / Great Staff / Great pillows
Pros:

Staff and more than enough pillows.

Cons:

N/A

2026-06-25 • via Nuitee
M
Makoto • solo_traveller • jp
9
Pros:

設備　ロケーション

Cons:

ほぼなし

2026-06-24 • via Nuitee
F
Fumika • solo_traveller • jp
7
2026-06-22 • via Nuitee
S
shizue • solo_traveller • jp
7
2026-06-21 • via Nuitee
M
Mari • couple • jp
9
2026-06-21 • via Nuitee
M
Masaki • solo_traveller • jp
9
2026-06-20 • via Nuitee
H
Hideji • solo_traveller • jp
8
2026-06-20 • via Nuitee
M
Masayuki • solo_traveller • jp
9
2026-06-20 • via Nuitee
M
Masanao • solo_traveller • jp
7
2026-06-19 • via Nuitee
S
Safrizal • family_with_children • my
10
Very good
Pros:

Near to train station. Not crowded

Cons:

None

2026-06-19 • via Nuitee
H
HIROMI • family_with_children • jp
10
Pros:

今回、２回目の利用です。
前回横浜アリーナのライブで利用させていただいた時から、また次もこちらがいいなと思っていました。
今回は早めに到着しましたが、すぐにお部屋に案内していただき、ドリンクのサービスもあり、とても快適でした。
立地もよく、清潔感があり、何よりスタッフの方がとても感じよく、気持ちよく過ごすことが出来ました。
次回もこちらをご利用させていただきたいと思っています。
ありがとうございました。

2026-06-19 • via Nuitee
Y
yukinko • solo_traveller • jp
6
Pros:

排水溝の水はけが良かった。
冷凍庫が冷える。

2026-06-17 • via Nuitee
N
NORIKO • solo_traveller • jp
9
Pros:

立地最高です
とてもきれい

Cons:

排水の匂いが気になりました

2026-06-17 • via Nuitee
E
ERIKA • solo_traveller • jp
8
Pros:

駅も近く分かりやすい場所だったのでよかったです。

Cons:

特になし

2026-06-16 • via Nuitee
B
Bruce • family_with_children • hk
7
Good location hotel, easy acess to the train station.
Pros:

Quiet environment for breakfast.

2026-06-16 • via Nuitee
I
Itsuko • solo_traveller • jp
8
また利用したい。
Pros:

清潔感があり気持ちよく滞在できた。

Cons:

浴室の段差への注意が必要。知らずに踏み込み、足を捻挫する危険性がある。

2026-06-16 • via Nuitee