Best Western Hotel Fino Shin-Yokohama

Hotels
•
Best Western
8.6 (3072 reviews)
Kohoku-ku, Shin-Yokohama 2-2-11 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean amenities
Cons:
Issues with room cleanliness
Poor food value
Room size may be small for some

Categories

Cleanliness
7.85
Several mentioned issues with cleanliness, including a strong smell in the shower and cleanliness concerns in multiple rooms.
Service
9.35
Staff was frequently praised for their friendly service and helpfulness.
Location
9.35
Many reviews highlighted the convenient location near the station.
Room Quality
8.35
Mixed reviews on room conditions, some positive comments but issues with room amenities were noted.
Amenities
8.85
Amenities received some approval for being modern and clean, but there was a complaint about the quality of towels.
Value for Money
8.35
Generally seen as a good value for the price, but some felt it did not live up to expectations.
Food and Beverage
7.85
Breakfast and food options were mentioned negatively, considered not worth the price.
Overall Experience
8.85
Overall satisfaction was mostly positive despite some issues, indicating good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:10

Property Description

Convenient Location
Located just 1.1 km from Nissan Stadium, Best Western Hotel Fino Shin-Yokohama offers easy access to key attractions and shopping districts, making it an ideal choice for travelers looking to explore Yokohama.

Modern Amenities
With a restaurant, 24-hour front desk, business center, and free WiFi, guests can enjoy a comfortable and convenient stay at our 3-star hotel. Private parking is also available on site for added convenience.

Nearby Attractions
Explore nearby attractions like Higashiyamata Park and Grandtree Musashikosugi, both just a short distance away. For travelers flying in or out, Tokyo Haneda Airport is conveniently located 19 km from the hotel.

Book your stay at Best Western Hotel Fino Shin-Yokohama for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per stay.

Location

Guest Reviews

8.6
Based on 3072 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
A
Archari • couple • de
5
Die Lage ist top und das Personal sehr freundlich. Wer nicht viel im Hotel ist für den ist es gut geeignet.
Pros:

Es war eigentlich eine schöne Unterkunft. Das Personal sehr freundlich und hilfsbereit. Wer Zahnbürste, Kamm oder Waschlappen usw. vergessene hat konnte sich gratis an der Lobby Einzel verpackte nehmen. Alles war sehr sauberer und in einem sehr guten Zustand.

Cons:

Sehr klein und kein Kleiderschrank nur eine Garderobe also leben aus dem Rucksack.

2026-02-14 • via Nuitee
水野 • couple • jp
8
2026-02-13 • via Nuitee
O
ohashi • couple • jp
10
90点
Pros:

安くて綺麗で親切で丁寧

Cons:

スタッフ間の連絡がなってない

2026-02-13 • via Nuitee
S
So • family_with_children • jp
10
2026-02-10 • via Nuitee
S
Suzuna • solo_traveller • jp
8
Pros:

チェックアウトがスムーズ、必要な分だけアメニティがもらえる。

2026-02-09 • via Nuitee
S
Shiori • couple • jp
10
良かった
Pros:

綺麗で横アリまで近い

Cons:

特になし

2026-02-09 • via Nuitee
Y
Yoshiyuki • couple • jp
10
2026-02-09 • via Nuitee
大嶋 • couple • jp
6
2026-02-08 • via Nuitee
S
Shinsuke • solo_traveller • jp
10
最高
2026-02-08 • via Nuitee
A
Andrew • couple • au
8
Good budget hotel
Pros:

Amazing location, located within a 10 minute walk from the Shinkansen station in Yokohama. Room was within expectations for the budget. Staff were accomodating and held our luggages when we arrived early

Cons:

Decor was dated, and the TV was sub-par

2026-01-31 • via Nuitee
T
THAI • couple • jp
8
2026-01-31 • via Nuitee
K
KYOKO • couple • jp
9
2026-01-30 • via Nuitee
วงเดือน • family_with_children • th
10
Pros:

โรงแรมและการเดินทางสะดวกรอบๆๆมีของกินให้เลือก

2026-01-30 • via Nuitee
C
Chuey Lin • family_with_children • my
10
2026-01-30 • via Nuitee
Y
YUKIKO • family_with_children • jp
9
2026-01-29 • via Nuitee
M
mail • family_with_children • jp
9
2026-01-28 • via Nuitee
C
Christopher Wong • couple • us
9
This has really great value, and I would come back again.
Pros:

Really great value, and the location is good as well. Staff was extremely helpful, and everything was clean.

Cons:

There are only two laundry machines, so it's difficult to get access to them if others are using them.

2026-01-28 • via Nuitee
志峰 (Chih-Feng) • family_with_children • tw
8
Pros:

乾淨、安靜

Cons:

就是房間空間太小了，要打開行李箱有點困難。這似乎是日本飯店在車站附近的通病，地點好房間的空間就小。

2026-01-27 • via Nuitee
みん • family_with_children • jp
6
2026-01-27 • via Nuitee
E
ena • couple • jp
4
2026-01-27 • via Nuitee