Best Western Hotel Fino Shin-Yokohama

Hotels
•
Best Western
8.6 (3248 reviews)
Kohoku-ku, Shin-Yokohama 2-2-11 , Yokohama , jp

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean amenities
Cons:
Issues with room cleanliness
Poor food value
Room size may be small for some

Categories

Cleanliness
7.85
Several mentioned issues with cleanliness, including a strong smell in the shower and cleanliness concerns in multiple rooms.
Service
9.35
Staff was frequently praised for their friendly service and helpfulness.
Location
9.35
Many reviews highlighted the convenient location near the station.
Room Quality
8.35
Mixed reviews on room conditions, some positive comments but issues with room amenities were noted.
Amenities
8.85
Amenities received some approval for being modern and clean, but there was a complaint about the quality of towels.
Value for Money
8.35
Generally seen as a good value for the price, but some felt it did not live up to expectations.
Food and Beverage
7.85
Breakfast and food options were mentioned negatively, considered not worth the price.
Overall Experience
8.85
Overall satisfaction was mostly positive despite some issues, indicating good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:10

Property Description

Convenient Location
Located just 1.1 km from Nissan Stadium, Best Western Hotel Fino Shin-Yokohama offers easy access to key attractions and shopping districts, making it an ideal choice for travelers looking to explore Yokohama.

Modern Amenities
With a restaurant, 24-hour front desk, business center, and free WiFi, guests can enjoy a comfortable and convenient stay at our 3-star hotel. Private parking is also available on site for added convenience.

Nearby Attractions
Explore nearby attractions like Higashiyamata Park and Grandtree Musashikosugi, both just a short distance away. For travelers flying in or out, Tokyo Haneda Airport is conveniently located 19 km from the hotel.

Book your stay at Best Western Hotel Fino Shin-Yokohama for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per stay.

Location

Guest Reviews

8.6
Based on 3248 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
鈴木 • couple • jp
9
2026-05-16 • via Nuitee
G
Gladys • solo_traveller • ph
10
Satisfied guest
Pros:

The room is big enough for 2 pax. Enough space for for us to pack our luggge. This is my 3rd time to stay in this hotel.

Cons:

Nothing.

2026-05-16 • via Nuitee
K
KONOMI • couple • jp
10
2026-05-16 • via Nuitee
M
Marin • couple • jp
9
2026-05-16 • via Nuitee
G
Gladys • solo_traveller • ph
10
Great place
Pros:

Location and clean room. 99

2026-05-16 • via Nuitee
J
Junichiro • solo_traveller • jp
8
Pros:

清潔感があり、スタッフの方も感じよかったです。

2026-05-15 • via Nuitee
H
Hideji • solo_traveller • jp
7
2026-05-15 • via Nuitee
W
Waleed • couple • sa
10
فندق رائع وموقعه حلو وقريب من المحطة والستاف متعاونين جدًا ويخدمونك بأي شيء
Pros:

الموقع حلو وقريب من محطة شن يوكوهاما والستاف محترمين ومتعاونين جدًا

2026-05-15 • via Nuitee
田村 • couple • jp
8
2026-05-15 • via Nuitee
M
Marcela • solo_traveller • cz
10
Pros:

Hotel is very near to Shin-Yokohama station, 7-eleven shop and other sufficient shops and restaurants/cafes.
In the room there was even a possibility to make a tea.

Cons:

For some reason during the night it was very hot, but if you keep the window open, it is okay.

2026-05-15 • via Nuitee
S
SAITO • solo_traveller • jp
10
2026-05-15 • via Nuitee
S
SHION • couple • jp
10
とても良い
Pros:

綺麗

Cons:

特になし

2026-05-15 • via Nuitee
Y
Yuting • extended_group • tw
7
2026-05-14 • via Nuitee
S
Shizu • couple • jp
8
2026-05-14 • via Nuitee
I
Ivy • couple • jp
8
i will stay again in your hotel if there is a chance to go back in yokohama
Pros:

clean and comfortable

Cons:

nothing

2026-05-13 • via Nuitee
中尾 • solo_traveller • jp
10
2026-05-12 • via Nuitee
J
Junko • solo_traveller • jp
5
可もなく不可もなしでしょうか
Pros:

掃除が行き届いていました

Cons:

特にありません

2026-05-12 • via Nuitee
Y
y • solo_traveller • jp
10
2026-05-11 • via Nuitee
T
Takumi • solo_traveller • jp
10
2026-05-10 • via Nuitee
K
KOHICHI • solo_traveller • jp
4
期待しているのでクチコミさせていただきます
Pros:

チェックイン時、出かける時、チェックアウト時のフロントやフロント近くにいたホテルスタッフさんが全員挨拶してくれてとても気持ちのいい気分になれました。
1階のエレベーターを使用するのにカードキーが必要なのでセキュリティ面もよかったです。

Cons:

ベッドサイドにある置き時計が6分以上遅れていた。気付いたから新幹線に乗り遅れなくてよかったが、腕時計をするまでは信用していましたし、スタッフさんの対応がよかっただけに残念でした。

2026-05-09 • via Nuitee