Canopy By Hilton Sao Paulo Jardins

Hotels
Canopy by Hilton
9 (413 reviews)
Rua Saint Hilaire, 40 , Sao Paulo , br

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable accommodations
Cons:
Limited breakfast options
Occasional service issues

Categories

Cleanliness
8.89
Many reviews praised the cleanliness of the rooms, indicating a general satisfaction with this aspect.
Service
9.36
Guests appreciated the helpful and friendly staff, suggesting high service quality.
Location
9.4
The location was frequently highlighted as excellent and convenient.
Room Quality
8.85
Overall, the quality of the rooms was rated positively, though some guests had minor complaints.
Amenities
8.88
Amenities were generally satisfactory, but there were suggestions for improvement.
Value for Money
8.84
Mixed sentiments regarding value, particularly concerns about pricing and whether breakfast was included.
Food and Beverage
8.39
While food quality was praised, there were noted shortcomings in variety and service at breakfast.
Overall Experience
9.36
Overall, guests had a very positive experience, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:16

Property Description

Luxurious Accommodation
Experience a stay of unparalleled luxury at Canopy By Hilton Sao Paulo Jardins. Our exquisite rooms and suites offer the perfect blend of comfort and style, ensuring a relaxing and memorable stay for all our guests.

Convenient Location
Ideally situated just a stone's throw away from popular attractions such as MASP Sao Paulo and Ibirapuera Park, our hotel provides easy access to the best that Sao Paulo has to offer. Whether you're here for business or leisure, you'll find yourself in the heart of all the action.

Exceptional Service
Our dedicated staff go above and beyond to cater to your every need, ensuring a seamless and enjoyable experience from check-in to check-out. With a 24-hour front desk ready to assist you, you can rest assured that your stay with us will be nothing short of perfect.

Book your stay at Canopy By Hilton Sao Paulo Jardins now and indulge in a world of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for R$ 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 413 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
B
Bárbara couple br
9
2026-06-27 via Nuitee
S
SMAGms couple br
10
2026-06-22 via Nuitee
N
Nathalie couple br
10
2026-06-21 via Nuitee
A
Ana Paula couple br
9
2026-06-21 via Nuitee
A
Adelino couple pt
9
2026-06-20 via Nuitee
M
Marine couple fr
9
Séjour confortable
Pros:

Hôtel confortable, la chambre suite est grande. Mieux d’être en étage élevé.
Bien placé.
Bon petit dej

Cons:

Pas vraiment d’espace commun, juste le restaurant.

2026-06-20 via Nuitee
A
Adelino couple pt
9
2026-06-20 via Nuitee
X
Xiaoyin extended_group cn
8
Pros:

位于安全区域,出去交通方便,早餐丰富,就是当时没给收据,一直发邮件索要也没有回复…

2026-06-17 via Nuitee
S
Simeone solo_traveller za
7
Not 5-star
Pros:

The location is great but this is definitely not what I would expect from a 5-star Hilton hotel. Reception staff were very friendly and helpful.

The dining area is beautiful and probably the reason we booked the hotel from the photos online.

Cons:

Rooms are too small, facilities are not 5-star standard and compared to other 5-star hotels in Sao Paulo at a similar rate, this was not good value for money.

2026-06-16 via Nuitee
J
João couple br
10
Excelente.
Pros:

Equipe bem treinada, educada e eficiente. Adorei o quarto, espaçoso e confortável.

Cons:

O primeio quarto que ficamos teve probelma no chuveiro. Mas rapidamente a equipe do frontdesk resolveu e nos trocou de quarto.

2026-06-15 via Nuitee
F
Faysel Alsaad solo_traveller qa
9
Pros:

The room was thoughtfully equipped with everything a guest could possibly need—even the smallest items such as a comb, toothpaste, and a toothbrush were provided. In fact, the hotel seemed to anticipate not only everything I could think of, but even things I didn't realize I might need.

Cons:

One small suggestion for improvement: I wish there were staff available to assist guests with carrying their luggage.

2026-06-14 via Nuitee
D
Dias solo_traveller br
10
2026-06-11 via Nuitee
F
Fernanda family_with_children br
10
2026-06-08 via Nuitee
T
TucsonLocal1 Solo travel Tucson, Arizona
8
Decent Stay
Pros:

I spent 5 nights here recently and overall was generally pleased with the hotel.

The standout was the hotel restaurant. Had many great meals here and the daily breakfast buffet was very nice. Rooms were also spacious. I was upgraded to a suite and it felt like an apartment. Plenty of bathroom amenities as well...I don't think I've ever seen so many before. Room was also clean and the bed comfortable, if not a bit firm.

Location isn't bad, but isn't the best either. You're a good 10-15 min walk uphill to Paulista Avenue in the Jardins neighborhood.....mostly residential in this area with some restaurants here and there. Safety didn't seem to be an issue, although I only walked around during the day.

Price was also good, as there are many more expensive options in the neighborhood, just expect to walk or take an Uber around the city.

2026-06-07 via Tripadvisor
V
Viren Ram extended_group es
10
Pros:

Great location near to Avenida Paulista, 10min walking from the hotel. Safe area, you can walk around. Sundays you must go to Avenida Paulista and walk the area, good atmosphere. Hotel was great, really comfortable room and good breakfast.

Cons:

Gim was very basic with a few machines to work out, no pool.

2026-06-05 via Nuitee
F
Farid solo_traveller de
5
Cons:

This is not 5* hotel as shown in your web

2026-06-04 via Nuitee
R
Ricardo family_with_children br
7
Não entrega bem pelo que cobra.
Pros:

O quarto é muito confortável.

Cons:

Ficamos o dia todo fora no Consulado americano e quando voltamos, 17 horas, o quarto ainda não estava limpo. Em um hotel como esse, é inadmissível. A academia é precária, apenas para dizer que existe. Mas o pior foi a internet. Impossível trabalhar no hotel. Internet péssima. Ficamos hospedados há alguns anos e o hotel não evoluiu nada, não melhorou nada, ao contrário.

2026-06-04 via Nuitee
E
Eliane couple br
8
Simples e confortável
Pros:

Tem tudo sem muito luxo

2026-05-31 via Nuitee
M
MONICA family_with_children br
9
Localização super fácil podíamos fazer tudo andando! Simpatia dos funcionários de café da manhã fantástico
Pros:

Acomodação confortável! Café da manhã maravilhoso

2026-05-30 via Nuitee
A
absetrorny couple de
1
2026-05-26 via Nuitee