Delmonico Inn & Suites

Hotels
•
Independent
6.3 (20 reviews)
13055 San Fernando Rd, Sylmar, California, 91342 , Sylmar , US
1-818-367-5824

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Facilities

Multilingual staff
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Wheelchair-accessible van parking
Free WiFi
24-hour front desk

Review Highlights

Pros:
Some rooms reported clean and comfortable for short stays
Friendly/helpful front-desk staff reported by multiple guests
Microwave and refrigerator available in rooms
Working Wi‑Fi
Convenient location for quick access to local amenities
Suitable for one-night or last-minute stays
Cons:
Multiple reports of roaches, spiders and pest problems
Dirty/filthy carpet, broken furniture and poor room maintenance
Bathroom doors that don’t lock / invasion of privacy concerns
Complaints of rude or discriminatory management behavior
Safety and maintenance issues (taped windows, possible nonfunctional smoke detectors)
Sketchy/noisy area adjacent to railroad track for some guests

Categories

Cleanliness
3
Mixed but overall poor: several guests reported roaches, filthy/dirty carpet, taped windows and general lack of maintenance; a few reviews noted clean rooms for short stays.
Service
9
Mixed reports with notable polarization: multiple guests praised friendly, helpful front-desk check-in staff, though there are serious complaints about rude management and discriminatory behavior. Positive front-desk interactions were frequent enough in the reviews to justify a relatively high score.
Location
8
Generally convenient — several guests said the property was 'close to everything' and suitable for quick stays; some noted a sketchy area and noise from a nearby railroad, but overall accessibility was a common positive.
Room Quality
4
Below average: complaints about old/hard beds, broken chairs, peeling/dirty carpet and doors/windows in poor repair; some guests found beds comfortable and showers decent for short stays.
Amenities
8.5
Strong for basic amenities: multiple mentions of working Wi-Fi, microwave and refrigerator in rooms. Some safety/maintenance issues (no window screens, concerns about smoke detectors) were reported but core amenities were generally present and useful.
Value for Money
6.1
Mixed value: acceptable for a one-night, budget stay according to some guests, but several felt the property was not worth the price given cleanliness and management issues.
Food and Beverage
6.3
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
5.5
Overall mixed-to-negative: many guests used it for quick, one-night stays and experienced adequate service and amenities, but recurring cleanliness issues, pest reports, and management/privacy complaints produced a generally unsatisfying experience for longer stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and the convenience of a vending machine.

Comfortable Rooms: Relax in one of the 27 air-conditioned rooms with microwaves and flat-screen TVs, along with free Wi-Fi.

Prime Location: Explore nearby attractions like the Nethercutt Museum and San Fernando Valley, with easy access to the airport.

Plan your stay at Delmonico Inn & Suites in Sylmar for a convenient and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.3
Based on 20 reviews
Cleanliness: 3
Service: 9
Location: 8
Room Quality: 4
Amenities: 8.5
Value for Money: 6.1
Food and Beverage: 6.3
Overall Experience: 5.5
G
Griselda
8
Short Stay
Pros:

Good, Clean Room. Quiet is a great spot of quick stay. One night stay, friendly staff

2023-11-10 • via Nuitee
A
Angela
8
Pros:

Not in the best location but the rooms are clean and comfortable. Perfect for one night stay.

2023-10-16 • via Nuitee
R
Richard
8
Good enough for one night
Pros:

Good wifi, comfy and clean bed, good space, decent shower. The area felt sketchy and property was next to railroad track. So you get to hear that once in awhile.

2023-10-07 • via Nuitee
S
Suchitra
8
Pros:

Nice and clean, perfect for 1 night stay

2023-07-16 • via Nuitee
S
Sid • partner
2
Pros:

Windows were held together with tape. Carpet was dirty and falling apart. Bed was old and hard. Chairs were broken. The employees were rude.

2023-07-10 • via Nuitee
L
Laudia • family
10
Pros:

I love that there is a microwave and refrigerator. my stay was clean and comfortable.

2023-05-30 • via Nuitee
R
Rozalia • family
6
Pros:

2023-02-23 • via Nuitee
M
Monica • partner
8
Pros:

The gentleman who took care of my check in was very friendly and helpful. The room was clean and the surrounding area was also nicely kept.

2022-07-02 • via Nuitee
A
America • partner
10
Pros:

Cleanliness and customer service

2022-05-19 • via Nuitee
P
Pamela
10
Compliment
Pros:

It was wonderful cozy warmth homie place for a last min thing

2022-05-10 • via Nuitee
S
Suragni
10
Pros:

Peaceful clean good customer service located close to everything

2021-10-04 • via Nuitee
M
Monica
8
Comfortable
Pros:

Okay clean quiet and peaceful.

2021-09-11 • via Nuitee
C
christine
10
Pros:

Convenient and comfortable

2020-11-22 • via Nuitee
V
Verified traveler
2
Racist and roaches . Ewwww
Pros:

Roaches in my bathroom coming from the lack of screens on the windows facing the alley. Never again go elsewhere . They watch everything including inside your room . They hear everything including inside your rooms . Smoke detectors dont work fire hazard and they got spiders and bugs outside the rooms.

2020-09-03 • via Nuitee
V
Verified traveler
2
No guests allowed policys
Pros:

No privacy the bathroom door didnt even lock . And roaches in there kitchen was dirrty . Not worth the price . Broken furniture and dirty floor . The owner is nosey and wafches you in your room at all times .

2020-09-03 • via Nuitee
K
Kevin
2
Rude and unethical . Need a makeover or remodel .
Pros:

Old furniture and the carpet was filthy . Left my sons feet black and dirty. Felt disrespected after they took my money for over a month worth of stays decided to offer me better deal.outside of hotels .com to get more money from me . Not recommended . Not friendly

2020-09-03 • via Nuitee
K
Kevin
4
Bad management . Found roach in the bathroom yuck
Pros:

Found a roach in the bathroom and the door didnt even lock . They were nice at first but $2000 later they turned on me and my family and wont rent to me because my i.d expired even though i stayed with them 60 days before this day. Now all of sudden they decided to not rent to me when i had my son with me they denied me renting the room because they decided to change there policys that minute . I felt disrespected and backstabbed after being loyal customers to these people did they decide to turn evil on me . Very disapponted and sad after leaving this place . No worrys i will never return back here again . your chairs are run down and i found a roach in your bathroom and orher then that i have no complaints but the management is now racists towards hispanics .

2020-09-03 • via Nuitee
V
Verified traveler
4
INvasion of privacy no locks on bathroom door .
Pros:

No guests allowed and found roaches in there kitchen. Bathroom door didnt even lock or close . Had to use the broken chair in the room to close the door in the bathroom

2020-09-03 • via Nuitee
V
Verified traveler
2
Rude manager . Want a refund . Betrayl and racist
Pros:

Bad experience with the management . Made me regret spending so much money at this dump . Found roaches and spiders in my room coming from the alley theu my window and bathroom door was broken . The carpet was filthy . Go elsewhere .

2020-09-03 • via Nuitee
V
Verified traveler • self
4
Pros:

I don’t liked it’s dirty I’ll not coming back anymore

2020-08-29 • via Nuitee