Higashiyama Niseko Village, a Ritz-Carlton Reserve

Hotels
•
The Ritz-Carlton Company, L.L.C
8.9 (86 reviews)
Aza Soga919-28 , Niseko , jp

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Convenient location
Comfortable room with great views
Cons:
Cleanliness issues
Food quality could be improved

Categories

Cleanliness
8.36
Some cleanliness issues noted in the Ritz Carlton Reserve review.
Service
9.83
Exceptional service highlighted across multiple reviews.
Location
9.37
Location is conveniently close to ski slopes and dining options.
Room Quality
8.82
Comfortable and well-designed rooms with great views.
Amenities
8.85
Amenities like hot springs and ski access are well-received.
Value for Money
8.81
Good value for titanium members with received discounts.
Food and Beverage
7.86
Dining options received mixed reviews, with some criticisms.
Overall Experience
9.33
Overall satisfaction indicated despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:13

Property Description

Luxurious Accommodations

Higashiyama Niseko Village, a Ritz-Carlton Reserve, offers 5-star air-conditioned rooms with stunning mountain views. Each room is elegantly furnished with modern amenities like a flat-screen TV, minibar, and a private bathroom. Guests can unwind in comfort surrounded by luxury.

Relaxation and Recreation

Indulge in the hotel's hot spring bath, sauna, and hot tub for the ultimate relaxation experience. For adventure seekers, enjoy skiing in the picturesque surroundings of Niseko. The hotel provides the perfect blend of tranquility and excitement for a memorable stay.

Culinary Delights

Start your day with an exquisite à la carte breakfast at Higashiyama Niseko Village. The hotel's restaurant offers a gastronomic journey with a variety of delectable dishes. Immerse yourself in a culinary adventure during your stay.

Book now to experience the epitome of luxury at Higashiyama Niseko Village, a Ritz-Carlton Reserve.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for ¥2,700 per person per night when using an available extra bed.
    People 12 years old and over stay for ¥37,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 86 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.33
Y
Yu Tsung • solo_traveller • tw
9
2026-03-24 • via Nuitee
M
Mikinao • couple • jp
10
2026-03-04 • via Nuitee
Y
Yi-Ying • family_with_children • tw
3
不愉悅
Pros:

態度親切

Cons:

客房服務常答應了卻忘了（2次）
收費錯誤，最後離去的時候補刷了一大筆金額但卻沒有說明告知，還是我們離開之後發現金額不對（差了日幣24萬，並非小金額）、再打電話回去詢問、才解釋是他們checkin時犯的錯誤…😨
我覺得整個服務水平非常的沒有到達頂級五星飯店應該有的水平
以後絕不會再去住宿、也不會推薦任何朋友去。

2026-02-13 • via Nuitee
D
Dat • couple • us
10
Pros:

World class hospitality. Classy design. Privacy.

Cons:

Breakfast could improve

2026-02-09 • via Nuitee
M
Mohamed • couple • ae
10
2026-01-23 • via Nuitee
G
Gautham • extended_group • au
6
2026-01-20 • via Nuitee
B
Belgaizi • couple • ae
10
2026-01-18 • via Nuitee
G
GeoRock • family_with_children • my
10
A luxurious and thoughtfully designed ski-in/ski-out stay with exceptional service
Pros:

Service was exceptional from arrival to departure. The shuttle transfer from Kutchan Station, check-in (kindly assisted by Ally from Malaysia), and the personalised tour of the hotel and room were all handled with great attention to detail. The staff were consistently professional, warm, and attentive throughout our stay.

The ski-in/ski-out access is a major highlight, with on-site ski equipment rental, private lockers, and well-organised ski lessons, making the overall experience very seamless and convenient.

Niseko-Yo Village is just a short walk away, offering a good selection of dining options and a pharmacy for daily essentials.

The public onsen was serene and uncrowded. While the outdoor onsen has a somewhat limited view, the in-room private onsen more than made up for it with a beautiful Mt. Yotei view, which I truly enjoyed.

Cons:

One area for improvement: after draining the in-room private onsen, a persistent draining noise continued for several hours and affected sleep quality.

2025-12-29 • via Nuitee
A
Acharaporn • couple • th
10
2025-12-05 • via Nuitee
W
Wareeya • extended_group • th
9
2025-11-28 • via Nuitee
N
Narcis • couple • ro
9
2025-11-21 • via Nuitee
Y
Yi-Cheng • couple • tw
10
2025-11-09 • via Nuitee
M
MARI • solo_traveller • jp
7
ハイアットに移って正解
Pros:

清潔感がありました

Cons:

とにかく、料理が残念でした

2025-11-06 • via Nuitee
M
MIka • couple • sg
5
2025-11-01 • via Nuitee
M
MARIIA • family_with_children • cn
10
2025-10-30 • via Nuitee
C
Christopher Tan • couple • sg
9
Overall a very good experience!
Pros:

The stay at the hotel was excellent largely due to the staff service.

Cons:

The Onsen was a bit small. With 5 people, it can be quite crowded.

2025-10-13 • via Nuitee
S
Sunghoon • couple • kr
9
2025-10-02 • via Nuitee
S
Satomi • solo_traveller • jp
5
景色は良かったが、外国人も日本人もスタッフの教育がまだまだで、地元民どはないにしても、もうすこし地域の情報をインプットしておいて欲しい。
Pros:

室内は使いやすく、快適でした。

Cons:

PCモニターのレンタルを希望したが、叶わず。他のホテルでは今時、どこも対応可能。

2025-09-28 • via Nuitee
Y
yamauchi • couple • jp
10
2025-09-15 • via Nuitee
K
kurtis • solo_traveller • us
10
2025-09-11 • via Nuitee