Anstatthotel Luzern - app self-check-in

Hotels
7 (1442 reviews)
Rothenstrasse 9 , Luzern , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Pets allowed
Safety deposit box
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Noise issues
Basic amenities

Categories

Cleanliness
7.33
The apartment was clean and functional.
Service
7.3
The staff was wonderful and the owners were communicative and helpful.
Location
7.34
The location was convenient, 10-12 minutes by bus from the train station and the beautiful Old Town.
Room Quality
6.29
Room quality varied; some reviews mentioned issues such as noise and basic amenities.
Amenities
7.82
Private kitchen, bath, and appliances like a coffee machine were appreciated.
Value for Money
6.28
While inexpensive compared to local standards, it was considered pricey by some.
Food and Beverage
6.83
Guests mentioned convenience of nearby supermarkets and restaurants.
Overall Experience
6.8
Guests had a generally positive experience despite some discomforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:42

Property Description

Convenient Location
Anstatthotel Luzern - self-check-in is ideally situated in the Littau district of Luzern, just a short distance from major attractions such as Lucerne Station, Lion Monument, and KKL Culture and Convention Centre Lucerne.

Fully Equipped Units
Each unit at the aparthotel features a cozy seating area and a fully equipped kitchenette with modern amenities for your convenience. From a microwave to a coffee machine, we have everything you need to feel at home during your stay. Enjoy city views from select rooms or unwind on a private terrace.

Modern Comforts
Experience modern comforts at Anstatthotel Luzern, including a flat-screen TV, free WiFi, and a safety deposit box in every unit. We provide bed linen and towels to ensure a comfortable and relaxing stay for all our guests.

Ready to experience comfort and convenience in Luzern? Book your stay at Anstatthotel Luzern - self-check-in now!

Important information:

Please note there is no reception and no lift at the property
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 13 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 5 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1442 reviews
Cleanliness: 7.33
Service: 7.3
Location: 7.34
Room Quality: 6.29
Amenities: 7.82
Value for Money: 6.28
Food and Beverage: 6.83
Overall Experience: 6.8
D
Diego • solo_traveller • br
8
2026-07-18 • via Nuitee
D
David • solo_traveller • fr
7
Pour le prix c’était le minimum à avoir
Pros:

À proximité immédiate des commerces et restaurants.

Cons:

Pas de climatisation.

2026-07-17 • via Nuitee
A
ADEL • solo_traveller • it
9
Pros:

Ha tutto il necessario ed è a meno di 10’ minuti dalla stazione dei treni
Ottimo rapporto qualità prezzo

Cons:

Poco parcheggio e a pagamento

2026-07-15 • via Nuitee
I
Ionut • solo_traveller • ro
10
Pros:

Schon und gute clen end gut

2026-07-14 • via Nuitee
U
Uttam • couple • it
1
Cons:

My stay at this hotel was one of the worst experiences I’ve ever had.

The self check-in process was a complete mess. Before you can even enter the hotel, you’re required to download the hotel’s app, create an account, log in, and go through several unnecessary steps. Then you have to pay around 9 Euro just to access the hotel and another 7–8 Euro the parking . It was incredibly frustrating.

When I finally got to the room, there were no bedsheets on the bed. To make matters worse, there was no water in the hotel. I had no running water in the bathroom for the entire night, and it still wasn’t restored by 10:00 AM when I checked out.

We paid a premium price but received a terrible experience in return. Basic necessities like clean bedding and running water should never be an issue.

I would not recommend this hotel to anyone.

2026-07-12 • via Nuitee
S
Stefan • solo_traveller • ch
7
2026-07-12 • via Nuitee
H
Habermacher • solo_traveller • ch
8
Pros:

Gute Lage, Parkplatz direkt vor dem Hotel. Einfacher online Check-In.
Das Zimmer war sehr grossräumig und ruhig gelegen. Alles bestens.

Cons:

Das elektronische Türschloss benötigt manchmal seine Zeit (3-4 Sekunden), um zu öffnen. Kein echter Kritikpunkt, aber wenn man Abends spät vor der Türe steht, wäre es hilfreich, wenn man das weiss.

2026-07-07 • via Nuitee
A
Axel • solo_traveller • de
7
Pros:

Preis-Leistungsverhältnis

Cons:

Einchecken gewöhnungsbedürftig

2026-07-02 • via Nuitee
R
Rajdeo • family_with_children • nl
3
2026-07-01 • via Nuitee
S
sai srinivas • couple • de
6
2026-06-30 • via Nuitee
A
Annelies • extended_group • be
10
2026-06-29 • via Nuitee
A
alexandra • extended_group • ve
3
An oven near Lucerne
Pros:

The room is large with a small terrace and parking in the basement.

Cons:

Yesterday’s temperature was 36 degrees Celsius, but the room was 40 degrees Celsius; the fan was insufficient for that temperature. The mattress was extremely hot and creaked, and the sheets were uncomfortable. Even though smoking is prohibited, it smelled terribly of cigarettes.

2026-06-28 • via Nuitee
P
Philippe • solo_traveller • fr
8
2026-06-28 • via Nuitee
N
Namrata • solo_traveller • de
6
2026-06-27 • via Nuitee
G
Giovanna • couple • br
8
2026-06-27 • via Nuitee
O
Onder • solo_traveller • tr
1
Tavsiyem değildir.
Pros:

Hıc bır seyı sevılmedı.

Cons:

Odalar oldukça karanlık ve konforsuzdu, eşyalar çok eski hiç yenilenmemis. Odada rahat nefes almak bile mümkün değildi. Yatak takımları mevsıme uygun degıidı ve temızlıgı tartısılırdı. 4 günlük rezervasyon yapmıstık bır gece zor kalabıldık. Asla tavsiye etmiyorum.

2026-06-26 • via Nuitee
Татьяна • solo_traveller • ua
6
2026-06-25 • via Nuitee
E
eren eris • family_with_children • tr
3
2026-06-25 • via Nuitee
Татьяна • solo_traveller • ua
7
Pros:

В номері чисто, є невеличка кухня, душ, туалет.
Поруч річка, ТРЦ де є продуктовий магазин, кафе. Також зовсім поруч зупинки тролейбусу і SBB.

Cons:

Готель розташований біля дороги, дуже шумно.
У моєму випадку ще й була не дуже хороша ситуація з номером.
Мені треба було залишитись ще на одну ніч, але мій номер "Стандарт" був вже заброньований. Тому на сайті мені запропонували покращений номер з балконом або терасою, але дорожчий.
Я погодилась. Навіть уявляла, як буду останній вечір сидіти на балконі і пити каву!! Але номер, який мені дали був жахливий. Це був перший поверх і замість тераси був просто вихід на вулицю,де від дороги тебе відділяє тільки бетонний паркан :(( Плюс були зламані двері у ванній і погано закривались двері на ту саму" терасу"
Коли я попросила поміняти номер, мені сказали, що вільних немає. Хоча за день до цього було 7 вільних номерів!! Я розумію, що адміністрації готелю було не вигідно заселяти мене на одну ніч в хороший номер, але ж ціна цього номеру була вища за " Стандарт" ...

2026-06-25 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
Quick visit to Switzerland
Pros:

Clean, excellent location, great communication on line. The beds were very comfortable. Within easy access of centre, by public transport.
It is value for money, as Switzerland is very expensive

Cons:

Cooker needs new controls as the markings have rubbed off. Makes cooking a guessing game.
Would prefer a human reception as we had difficulty working the door system. We were eventually helped by another guest. Then we tried to help someone else, wasn't very successful.

2026-06-21 • via Nuitee