ibis budget Swindon

La dimensione della stanza, assolutamente minuscola e inadatta ad ospitare più di una persona

I like to use the stairs - but when I asked on check-in, the staff member directed me to the signed guest stairs but his bike was in the way. He said he would move it, but I came down later on and again had to climb over the staff member's bike. Not great for a designated fire escape.

Breakfast on the first day was great, but on my second day, the sole staff member seemed to be moving extremely slowly (compared with the efficiency of the day before). There was hardly anything left around 08:45. I got the last plate. No bacon, no croissants, no caffeinated coffee, no apple juice.

Like a prison block. Tiny room, bed up against wall so no good for couple. window wouldn't open. Noisy aircon you couldn't turn below 18. No bbc or itv on TV, had to go next door hotel to watch World Cup. Dodgy location right in run down city centre area, boarded up shops, take aways bars, lots of guys just "hanging around" at night, didn't feel safe just walking to get a bottle of cold water.

Swindon is a mess of a place. Over ran.

I arrived 30 mins before check in time and because I wanted to check in after a long journey I was charged £25; the check in person was robotic and totally inflexible in the circumstances

Elegimos este hotel porque tenía aire acondicionado. De 6 habitaciones, 3 no funcionaban y no hubo solución el primer día (sin compensación por ello) y el segundo hubo que estar más de una hora para solucionarlo con cambios de habitación.

Air cindtion was not working and didnt move me to adter 1 am to another room after complaining it was ti hot

I hated it, it should be closed down smashed windows drug dealers and dangerous

Booked a room for family for 2 nights , the air con not working in the room , there were no sheets and pillows for the sofa bed . There are no staff available after 10 , after calling at the reception they provided 2 sheets but no pillow or a fan and could not provide an alternative option as they said they were fully booked . It was boling and suffocating so had to get my son sleep in the car and the 2nd night they didn’t know if they could fix so had to checkout and look for another accommodation. Because of this stay a day of a week holiday was ruined

Location is horrible. Streets full of fighting drug-addled Asian gangs, drug-addled women pestering people and stopping cars.

The one member of staff is rude and unhelpful. More interested in her personal phone calls than helping guests.

Breakfast seating area is filthy.

Someone kicked the door in during the night and smashed it. Constant banging.

Outside door is locked in the morning so you can’t get in to the hotel. And no one answers when you knock on it. Had to bang on the window of the restaurants to get the staff attention. And then she argued with me about not being able to get back into the hotel as they “have to lock it due to bad behaviour”. This is the same woman who ignored me totally at breakfast. I could have been anyone off the street stealing a breakfast. Second day restaurant full of people having breakfasts. Not one of them were asked their room numbers!

Truly awful hotel in a horrible location.

I’m just relieved I parked my car elsewhere.

I’m sick of booking.com and misleading listings.