Vinholidays Fiesta Phu Quoc

Hotels
Vinpearl Hotels and Resorts
9.8 (1007 reviews)
Ganh Dau Cua Can , Phu Quoc , vn

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool
Cons:
Hard beds
Inconsistent room cleaning
Crowded breakfast area

Categories

Cleanliness
9.5
Rooms weren't cleaned too well, but some guests reported clean bathrooms upon arrival.
Service
9.99
Staff were friendly and helpful, assisting with tickets and tips for getting around.
Location
10
Excellent central location, very close to major attractions and amenities.
Room Quality
9.47
Some rooms reported discomfort due to hard beds and small sheets.
Amenities
9.99
Good amenities, but issues with pool hours and room soundproofing.
Value for Money
9.97
Reasonable prices with some perks, but some guests felt the experience could match higher expectations.
Food and Beverage
9.5
Breakfast had variety but was crowded; quality was okay.
Overall Experience
10
Great experience overall, despite minor issues with cleanliness and room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:08

Property Description

Luxurious Accommodation with Convenient Amenities

Modern Comforts: Vinholidays Fiesta Phu Quoc, a 3-star hotel, offers stylish rooms equipped with air conditioning and private bathrooms, ensuring a comfortable stay for guests.

Leisure Facilities: Enjoy the outdoor swimming pool and terrace, perfect for relaxation under the sun. The hotel also features a kids' club, ideal for families looking to keep their little ones entertained.

Convenient Location: Situated just 500 meters from Long Beach, and close to popular attractions like Sung Hung Pagoda and Phu Quoc Night Market, this hotel is the perfect choice for travelers seeking both tranquility and convenience.

Book your stay at Vinholidays Fiesta Phu Quoc now to experience a blend of luxury and leisure during your visit to Phu Quoc.

Important information:

With the announcement from the Kien Giang Tourism Department, all passengers arriving in Phu Quoc need to have a negative COVID-19 test result within 24 hours. Therefore, please conduct the test and show the test results when you check in at Vinpearl.

For customers who have not been tested beforehand, Vinpearl will cooperate with Vinmec Phu Quoc to support customers in getting tested at the hotel for VND 500,000 per customer. Please contact the reservation hotline at 02973.550.550 to receive additional information.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Children under 4 years old can stay free of charge when using existing bedding.

Please note that all guests, including children, need to provide a valid ID at check-in.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 1007 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.47
Amenities: 9.99
Value for Money: 9.97
Food and Beverage: 9.5
Overall Experience: 10
T
Tung Ying extended_group tw
9
2026-03-28 via Nuitee
A
Anuja family_with_children in
7
Pros:

Breakfast spread was huge. Staff managed the heavy crowd very well. only request is to add 2-3 Vegan options.

Cons:

Upon arrival at 1 PM we requested for early check-in. the staff told all 5 rooms were not ready. so meanwhile we had lunch and come. even at 2PM none of the rooms were ready. after several request at reception to give us atleast 1 room, they always told us to wait as rooms were not ready. we finally had to speak to the manager at 2:40 who immediately gave us all 5 rooms at 2:45 PM just 15 minutes before actual check-in time. this clearly shows that all rooms were ready, but they didnt give us untill we shouted at them. we could see families coming in at 2PM and getting rooms before us.

2026-03-27 via Nuitee
K
Khanh couple us
8
2026-03-27 via Nuitee
M
Mashuda family_with_children bn
10
2026-03-25 via Nuitee
E
ELENA family_with_children ru
8
Pros:

Отзывчивый персонал, уборка.

Cons:

Плохая шумоизоляция. Номера уставшие.

2026-03-25 via Nuitee
C
Christina family_with_children my
8
Pros:

Location. Near to grandworld

Cons:

Requested an xtra bed. Request was declined. Stated no stock

2026-03-24 via Nuitee
C
Christina family_with_children my
8
Pros:

Location

2026-03-24 via Nuitee
A
Ashutosh family_with_children in
10
2026-03-23 via Nuitee
Y
Yessica extended_group id
10
Good service
Pros:

Good service

Cons:

Good service

2026-03-22 via Nuitee
T
Thao solo_traveller de
10
2026-03-20 via Nuitee
T
Thao solo_traveller de
10
2026-03-20 via Nuitee
T
Thao solo_traveller de
9
2026-03-20 via Nuitee
K
Karina couple ee
9
Friendly staff. Great breakfast and comfortable rooms- great stay for couple of days
2026-03-20 via Nuitee
G
gunjan family_with_children in
9
Good place to stay
Pros:

Facility, location

Cons:

The price is high, breakfast does not have an indian menu. Very limited option for Jain or vegan.

2026-03-19 via Nuitee
K
Karhong couple sg
7
Ok. Decent.
Pros:

Decent for a 4 star hotel. Location is within walking distance to the "river" town.
During our stay, we can take the VinBus free of charge. But you need to download the ticket (QR code) to your mobile phone first.
We bought VinWonders and Safari combo ticket (with discount) at the front desk.

Cons:

Very slow in checking-in. Staff are not that helpful. Some staff cannot speak English just say 'yes, yes', almost caused me to miss my bus.
The worst experience is during breakfast. It is like a war zone. Very stressful. The second day, we sit outside (instead of in the hall) for breakfast overlooking the swimming pool. Quieter.

2026-03-18 via Nuitee
D
Daniel couple au
7
2026-03-16 via Nuitee
A
Agarwal couple in
9
2026-03-16 via Nuitee
A
Amanda family_with_children au
6
We had a lovely time, but this venue could be so much more.
Pros:

The pool temperature and size was fantastic. Close proximity to Grand World and Theme Park etc.
Breakfast had a wide variety to cater for all. Room service meals were pretty good and efficient.

Cons:

Pool closed far too early at 7:30pm. Should be at least 9 or 10pm. Pool towels cannot be used at theme park or beach, these need to be hired and paid for at the venue! Surely we could use the towels under our room number and return. ?? Quite a few hidden extra $ for things that should be part of the hotel cost. Even pool toys $
Rooms were very very small, only 1 bedside table in king room and beds were 2 singles put together which you felt the bump in the middle! The worse part was they use two single sheets to put on the bed which was awful, we could feel the joins of both single sheets, completely uncomfortable! We also had 1 single sized doona (blanket cover) for the ‘king’ bed which did not cover our body at all, so had to call housekeeping who came 30 min later to change. For the price we’re paying you’d think there would be appropriate size sheets and covers for the beds. Also only 2 pillows, every hotel I’ve stayed in there are always 4 pillows on a Queen/king bed and two on a single.
There is also not enough PowerPoints in the room (only 1 by the kettle) and no chairs or furniture for the balcony.
We also had to call a few times for toilet paper and water replacement which was not replaced during morning clean. You get 2 bottles per room per day, which is fair but it was uncomfortable having to call and say, our rubbish is not emptied, nor is there toilet paper or water.

The other thing this Hôtel would benefit from, is providing a map of the complex and surrounding areas to visit in grand world. We used the TV guide but it just shows the restaurants and venues. We had no clue where to go and what’s around. Poor marketing. There is so much potential in this place, but we felt like after check in your just given a key and off you go, no direction of what / where facilities are at all.

2026-03-15 via Nuitee
E
Etienne family_with_children fr
9
2026-03-14 via Nuitee
D
Daniel couple au
8
2026-03-14 via Nuitee