Grupotel Imperio Playa

Hotels
Grupotel
8.2 (2937 reviews)
Cala San Vicente, s/n , Pollensa , es

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good food quality
Cons:
Noise from adjoining rooms
Need for renovations
Limited parking

Categories

Cleanliness
7.63
Some reviews mention the need for improvements, indicating mixed feelings about cleanliness.
Service
8.6
Positive feedback on staff friendliness and service quality.
Location
9.14
Consistently praised for its excellent location near the beach and local amenities.
Room Quality
7.09
Comments suggest room issues such as noise and outdated facilities.
Amenities
8.12
Adequate amenities mentioned, but some rooms need renovation.
Value for Money
8.58
Generally regarded as good value, especially considering meal quality.
Food and Beverage
8.13
Most meals praised; however, dinner variety was noted as lacking.
Overall Experience
8.3
Overall satisfaction reflected in reviews despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:59

Property Description

Beachfront Luxury

Outdoor Pool and Fitness Center: Enjoy a refreshing dip in the outdoor swimming pool or keep up with your fitness routine at the on-site fitness center.

Dining and Entertainment: Indulge in delicious meals at the hotel's restaurant, grab a drink at the bar, or simply relax on the terrace overlooking the stunning beachfront.

Comfortable Accommodation: Rest in air-conditioned rooms equipped with modern amenities like a flat-screen TV, a safety deposit box, and a private bathroom. Wake up to a buffet breakfast to start your day right.

Experience the ultimate beachfront getaway at Grupotel Imperio Playa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that drinks are not included in the half-board package.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 2937 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
M
michela caterina luigia extended_group it
9
Pros:

Ottima colazione, eccellente il servizio di cucina al momento alla piastra, sia per la colazione che per la cena con scelta tra pesce e carne. Ampia scelta di verdure sia cotte che crude e ottimi anche i dessert.In generale tutto il personale di sala è stato sempre davvero gentile e disponibile, così come quello della reception. Letti comodi e camera con spazio a sufficienza. Balcone attrezzato con sedie, tavolo e stendino. Nella baia c'è qualche ristorante e una pizzeria oltre a market e piccoli negozi.

Cons:

Si sente molto il rumore tra camere adiacenti.

2026-06-06 via Nuitee
E
Enrica solo_traveller it
10
2026-06-06 via Nuitee
S
Sandra solo_traveller es
8
Pros:

La proximidad a la playa y el desayuno.

Cons:

El baño normalito.

2026-06-06 via Nuitee
M
mihai couple ro
10
Pros:

Poți lăsa o recenzie premium în engleză, de genul:

⭐⭐⭐⭐⭐

We had an absolutely wonderful stay at Grupotel Imperio Playa. The location is simply unbeatable, right on what we consider to be the most beautiful beach in Ibiza, with crystal-clear turquoise water and breathtaking views.

The hotel was spotless, the staff were friendly and professional, and the atmosphere was perfect for a relaxing holiday.

We highly recommend booking the half-board option. The food was outstanding throughout our stay, with a great variety of fresh, high-quality dishes and excellent service. Every meal was a pleasure.

We would definitely return and highly recommend this hotel to anyone looking for an unforgettable Ibiza experience.

⭐ 10/10 – Beautiful beach, excellent food, and a fantastic hotel experience.

2026-06-05 via Nuitee
A
Angela couple ch
9
Tolles und ruhiges Hotel in einer wunderschönen Bucht
2026-06-05 via Nuitee
F
Fiorella solo_traveller fr
9
Parfait
Pros:

J'ai adoré mon séjour dans cet hôtel. Le personnel était accueillant, disponible et adorable. La chambre et la literie sont confortables (contrairement à ce que j'ai pu lire dans d'autres commentaires). Les repas proposés par l'hôtel sont très corrects (attention, les boissons ne sont pas comprises dans le prix). L'emplacement est magnifique, au pied de la plage. La piscine est également très agréable. C'était vraiment un super séjour.

Cons:

L'isolation phonique des chambres laisse à désirer. On entend ce qui se passe dans les autres chambres et dans les couloirs (prévoir des boules QUIES pour les personnes qui ont le sommeil léger).
La robinetterie de la douche était également un peu vétuste mais ce n'était pas du tout problématique.

2026-06-05 via Nuitee
S
Sophie solo_traveller mu
6
Pros:

It was good value for money because I got a last minute discount. For sure I wouldn’t have paid more for this. It’s very basic / industrial. But then I realized that a lot of things are like that’s on Ibiza. Staff was great though . Everyone making so much effort they really are the plus of this place.

2026-06-05 via Nuitee
M
Manja solo_traveller nl
8
Pros:

Mooie locatie en vriendelijk personeel

Cons:

Kamers zijn redelijk oud

2026-06-04 via Nuitee
F
Ferry couple nl
10
2026-06-04 via Nuitee
S
solenne couple fr
1
Pros:

Emplacement

Cons:

Le personnel est odieux notamment la responsable a la reception

2026-06-04 via Nuitee
R
roxana couple nl
7
Prima hotel , zeker vanwege de locatie
Pros:

Locatie

Cons:

Kamers iets gehorig

2026-06-04 via Nuitee
B
Brigitte solo_traveller be
10
Pros:

Le personnel est très agréable
Des petites attentions pour les clients
Les serviettes et un parasol en prêt
Toujours souriant depuis la réception au restaurant en passant par les dames de charges

Cons:

Les transats réservés à la piscine toute une journée, ce sont les clients qui sont indisciplinés et qui abusent de la gentillesse du personnel

2026-06-04 via Nuitee
J
Jimenez couple es
10
2026-06-03 via Nuitee
A
Ana couple pt
8
Estadia Agradável , com uma praia espetacular!
Pros:

Localização
Atenção dos funcionários excelente

Cons:

Não ter estacionamento

2026-06-03 via Nuitee
O
Oriane extended_group fr
7
Pros:

Le lieu - l'accès direct à la plage - le petit déjeuner complet
la réactivité du personnel pour nous changer de chambre

Cons:

la très mauvaise insonorisation des chambres - nous entendions tout des voisins - assez éloigné de tout (temps de route conséquent)

2026-06-03 via Nuitee
T
Tatiana family_with_children de
9
Tolle Lage, sehr sauber und gut gelauntes Personal 😊😊😊
Pros:

Die Lage in dieser wunderschönen Bucht ist toll. Das Hotel liegt direkt am dunkelgelben Sandstrand.
Sehr abwechslungsreiches Frühstück mit viel und wechselnder Auswahl.
Sehr aufmerksames und fröhliches, gut gelauntes Personal.
24 Stunden Rezeption
Die ganze Anlage inklusive der Zimmer ist sehr sauber und es wird auch am Pool immer dafür gesorgt, dass alles immer sauber ist.
Es gibt mehrere kleine Geschäfte in unmittelbarer Nähe und tolle Restaurants.
Toll fanden wir auch, dass sowohl im gesamten Hotel und auch am Strand nicht geraucht werden darf.
Am Strand sind zudem auch Hunde verboten.

2026-06-03 via Nuitee
E
Evi solo_traveller be
9
Ontspannend en batterijen weer volledig opgeladen.
Pros:

De locatie, het ontbijt, personeel.

Cons:

Voor mij persoonlijk was het geen goed bed.

2026-06-03 via Nuitee
S
Saskia solo_traveller nl
8
Pros:

Vlakbij Cala Nova, restaurants. Kamers met (zij) zeezicht. Uitgebreid buffet

Cons:

Kamer zeezicht keek uit op gebouw en zee. Volgende x zou ik eerder zijzeezicht boeken.

2026-06-03 via Nuitee
A
Antonella family_with_children es
10
2026-06-02 via Nuitee
T
Tetiana family_with_children gb
9
Pros:

The location of the hotel relative to the beach and the sea is excellent. There is enough food, breakfast and dinner, a lot of food, there are no extraordinary delicacies, but there is enough food. The staff, especially in the restaurant, is extremely pleasant and friendly. Everything is very clean, the room is cleaned every day and only the towels are changed. Beach towels are provided for free, you don't need to take a towel from home to the beach. In general, it is very nice and quiet for a family vacation. No loud music, night entertainment, very quiet, peaceful place.

Cons:

There are no activities, except table tennis.

2026-06-02 via Nuitee