Grupotel Imperio Playa

Hotels
•
Grupotel
8.2 (2830 reviews)
Cala San Vicente, s/n , Pollensa , es

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good food quality
Cons:
Noise from adjoining rooms
Need for renovations
Limited parking

Categories

Cleanliness
7.63
Some reviews mention the need for improvements, indicating mixed feelings about cleanliness.
Service
8.6
Positive feedback on staff friendliness and service quality.
Location
9.14
Consistently praised for its excellent location near the beach and local amenities.
Room Quality
7.09
Comments suggest room issues such as noise and outdated facilities.
Amenities
8.12
Adequate amenities mentioned, but some rooms need renovation.
Value for Money
8.58
Generally regarded as good value, especially considering meal quality.
Food and Beverage
8.13
Most meals praised; however, dinner variety was noted as lacking.
Overall Experience
8.3
Overall satisfaction reflected in reviews despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:59

Property Description

Beachfront Luxury

Outdoor Pool and Fitness Center: Enjoy a refreshing dip in the outdoor swimming pool or keep up with your fitness routine at the on-site fitness center.

Dining and Entertainment: Indulge in delicious meals at the hotel's restaurant, grab a drink at the bar, or simply relax on the terrace overlooking the stunning beachfront.

Comfortable Accommodation: Rest in air-conditioned rooms equipped with modern amenities like a flat-screen TV, a safety deposit box, and a private bathroom. Wake up to a buffet breakfast to start your day right.

Experience the ultimate beachfront getaway at Grupotel Imperio Playa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that drinks are not included in the half-board package.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 2830 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
F
Floripes Marques • solo_traveller • fr
5
Não volto!
Pros:

Um zona pequena e calma, com uma ótima praia, restaurantes e algumas lojas na redondeza.
Recepção com um perfume muito agradável.
As refeições com qualidade e variedade, assim como, os funcionários de sala bastante simpáticos e profissionais.
Quartos limpos e bem arrumados diariamente, todos os dias com uma gratificação da equipa de limpeza.
No check-out deramos a opção de um quarto de cortesia para tomarmos banho mais tarde, uma vez que o nosso voo era às 18h.
Bar calmo e agradável, com 2 mesas de ping-pong que desfrutamos bastante.

Cons:

Quarto velho, com muitas reparações mal feitas!
Roupa de cama velha, com fios puxados, péssimo aspecto.
Péssimo isolamento acústico, ouviam-se as pessoas do quarto seguinte a falar, a tv delas ligada e as pessoas nos corredores... Mas pior, que nunca tinha sentido num hotel, ouvir as máquinas de lavar roupa às 7h, possivelmente porque éramos o primeiro quatro do corredor, mas horrível!
Para um hotel de 4 estrelas tem muitos aspectos básicos que desiludiram bastante.

2026-05-16 • via Nuitee
A
Abdou ngom • solo_traveller • it
8
Camere da migliorare ma staff super gentile
Pros:

Mare vicino e staff gentile

Cons:

Le camere sono un po migliorare

2026-05-16 • via Nuitee
J
John Van Achterberg • solo_traveller • nl
8
2026-05-15 • via Nuitee
M
Marco • solo_traveller • ch
8
2026-05-15 • via Nuitee
G
Gallego Romera • couple • es
9
Vacaciones ideales
Pros:

Todo perfecto, el alojamiento, la cala preciosa, el trato personal

Cons:

Todo estaba muy bien

2026-05-15 • via Nuitee
A
Acuña Hurtado • solo_traveller • es
10
2026-05-14 • via Nuitee
V
Vega 40 • solo_traveller • fr
9
Pros:

Le coin calme et la proximité de la plage
Le personnel est très sympathique

2026-05-14 • via Nuitee
C
chiara • solo_traveller • it
6
2026-05-14 • via Nuitee
A
Alain • solo_traveller • fr
10
Pros:

Tout ! Emplacement de l'etablissement ideal, calme et tres propre. Excellent petit dejeuner et gentillesse et professionnalisme de tout le personnel. Nous reviendrons !

2026-05-14 • via Nuitee
L
Lebbe • couple • be
6
Pros:

Location, on the beach

Cons:

The sound, the rooms are not isolated. You can hear every noise of the neighbors or down the hallway.

2026-05-13 • via Nuitee
W
W • couple • nl
9
Rustig en ontspannen en alle reden om nog ‘s terug te gaan.
Pros:

De rustige ligging en in ons geval een kamer met balkon aan de zeekant. Prachtig uitzicht en een ruisende zee. Personeel zeer aardig en sympathiek.

Cons:

De badkamer was wat verouderd met een roestige douchedeur waardoor het wat minder schoon leek.

2026-05-13 • via Nuitee
S
Sam • couple • nl
8
Heerlijk verblijf
Pros:

Heerlijk verblijf gehad! Super personeel, ze staan er echt elke dag weer met een lag en doen alles voor je. Heerlijk genoten van de rust in het Noorden. Kamers waren prima! Wel redelijk gehorig. Hygiene was tip top voor elkaar! Werd elke dag grondig schoongemaakt! Wij komen zeker terug

2026-05-12 • via Nuitee
A
Antonia • solo_traveller • es
10
Pros:

La maravillosa ubicación y las vistas al mar. Por otro lado el trato de todo el personal fue excelente.
Nos sentimos muy cómodos y a gusto.

Cons:

Nada. Todo excelente!!

2026-05-11 • via Nuitee
Český • solo_traveller • sk
10
2026-05-11 • via Nuitee
M
martine • solo_traveller • fr
9
Pros:

Hôtel propre, tranquille. Le personnel très agréable, nous avons passé un bon séjour.

Cons:

Le prix du petit déjeuner trop excessif.

2026-05-11 • via Nuitee
A
Anisley • solo_traveller • it
10
2026-05-09 • via Nuitee
M
Mouad • couple • fr
9
2026-05-08 • via Nuitee
S
sonia • extended_group • it
9
Un Ibiza rinfrancante e rilassante
Pros:

La struttura è situata in una cala meravigliosa e le camere offrono un terrazzino su una vista molto piacevole, personale gentile e colazione per tutti i gusti

2026-05-08 • via Nuitee
I
Isabella Maria • couple • it
9
2026-05-08 • via Nuitee
A
Aafif • family_with_children • fr
10
Un immense merci à toute l’équipe de l’hôtel pour ces vacances inoubliables ! Franchement, tout était parfait du début j
2026-05-07 • via Nuitee