Upper Inn

Hotels
•
Independent
8 (7 reviews)
Building 3, Sky Wing, No. 133, Hongtai Road, Shangcheng Dist., Hangzhou, Zhejiang, 310000 , Hangzhou , CN
86-571-28809666

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Spacious room
Good shower
Cons:
Ordinary breakfast
Uncomfortable bed

Categories

Cleanliness
7.83
Good housekeeping, but bed comfort was mentioned negatively.
Service
8.3
Standard service standard for a hotel of this rating.
Location
8.84
Good location near the metro station making commuting easy.
Room Quality
8.29
Room was spacious and overall very comfortable.
Amenities
7.82
Bottled water replenished each day was good.
Value for Money
8.28
Good food options close by for budget and higher cost dining.
Food and Beverage
6.83
Breakfast was very ordinary and coffee was awful.
Overall Experience
7.8
Good for the price and location but skip breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:53

Property Description

Convenient Amenities:

Benefit from complimentary wireless internet access and concierge services during your stay at Upper Inn.

Delicious Dining:

Indulge in a satisfying meal at the hotel's restaurant and start your day with a delicious buffet breakfast available daily.

Comfort and Convenience:

Experience a comfortable stay in one of the 155 air-conditioned rooms equipped with modern amenities including flat-screen televisions and complimentary wireless internet access.

Whether you're traveling for business or leisure, Upper Inn in Hangzhou offers a convenient location near key attractions. Book your stay now and enjoy a relaxing experience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8
Based on 7 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 7.8
S
Serge • extended_group • fr
8
2025-10-08 • via Nuitee
P
Paxman • extended_group • au
7
Good for the price and location but skip breakfast.
Pros:

Room was spacious and overall very comfortable. Very good shower with great water pressure. Bottled water replenished each day was good as the tap water said non-potable. Good location near the metro station making commuting easy. Good food options close by for budget and higher cost dining.

Cons:

Breakfast was very ordinary and really didn't cater for western cuisine at all. Coffee was awful so we had to go around the corner to Starbucks or Luckin to get something better. Bed was not comfortable.

2025-10-01 • via Nuitee
X
xuanzhi • extended_group • gb
4
2025-07-24 • via Nuitee
L
Luke • review category business travellers • au
6
Good location but overpriced
Pros:

Location is convenient, 15 minute walk from east train station

Cons:

For the same price you can stay in 5 star hotels not too far away, this was a 3 star at best.

2025-04-26 • via Nuitee
B
Bee • review category business travellers • my
10
Great
Pros:

The staff called 'Shu' (舒）really go extra miles to assist us, make us feel like home. She is really best hotel staff we ever met.

Cons:

Hotel floor seems abit dusty

2024-04-06 • via Nuitee
Y
Yasas • review category business travellers • lk
3
No value for money at all.
Pros:

Nothing

Cons:

It has been listed as a four star property but the facilities they offer is two star. You cannot even take a taxi up to the door stop. No Bell boys either to help with luggage. Never stay here again.

2024-03-01 • via Nuitee
H
Ho Leung Adrian
10
Pros:

性價比高，交通方便，酒店環境及周邊完全滿足旅客需要

2023-03-10 • via Nuitee