The Merchant's House, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9 (2550 reviews)
29 Milford Street Salisbury , Salisbury , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Adult only
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Breakfast
Cons:
Noise from Nightclub
Small Room Size

Categories

Cleanliness
8.39
Mostly clean with some issues reported, such as leaks and light not working.
Service
9.36
Staff were reported as friendly and helpful throughout multiple reviews.
Location
9.4
Great location for city visits, highly praised in several reviews.
Room Quality
8.35
Rooms reported as small and some had noise issues from nightlife.
Amenities
8.88
Amenities generally good, though some complaints about parking availability.
Value for Money
9.34
Perceived as good value for the price paid during stays.
Food and Beverage
9.39
Breakfast offerings were consistently praised; good variety noted.
Overall Experience
8.86
Overall enjoyment from guests, with a few mentions of minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:07

Property Description

Luxurious Accommodation:
Indulge in a stay at The Merchant's House, BW Signature Collection, offering elegant and air-conditioned rooms with free WiFi and private bathrooms. Each room features a desk for your convenience and a flat-screen TV for entertainment.

Convenient Location:
Situated just 1.2 km from Salisbury Train Station and 700 meters from Salisbury Cathedral, our hotel provides easy access to key attractions such as Old Sarum, Salisbury Racecourse, and Stonehenge. Plus, with Southampton Airport only 37 km away, traveling is a breeze.

Exceptional Service:
Our multilingual staff, fluent in English and Polish, are dedicated to ensuring your comfort and satisfaction throughout your stay. From the welcoming reception to the well-equipped rooms, your experience at The Merchant's House will be nothing short of memorable.

Book now for an unforgettable stay at The Merchant's House, BW Signature Collection.

Important information:

Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2550 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
K
Kevin • solo_traveller • gb
10
2026-02-14 • via Nuitee
B
Barbara • couple • gb
8
2026-02-13 • via Nuitee
E
Edward • solo_traveller • gb
8
ery enjoyable
Pros:

Excellent breakfast

2026-02-10 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Great central location. Comfortable room. Great value for money. I made use of the large umbrellas available for guests on a rainy day.

Cons:

Limited storage space for clothes but fine for a couple of nights.

2026-02-10 • via Nuitee
L
Linda • solo_traveller • gb
7
2026-02-09 • via Nuitee
R
Rachael • couple • gb
10
A great stay, thank you.
Pros:

Friendly staff who provide us with a ground floor room when we requested it. Lovely breakfast served my a great chef.

2026-02-08 • via Nuitee
K
kaci-louise • family_with_children • gb
10
2026-01-30 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-01-29 • via Nuitee
E
Emma • solo_traveller • gb
10
A great stay in a well located hotel in a compact comfortable well equipped room.
Pros:

The location was excellent. A comfortable stay in a compact single room but everything was clean and worked. Staff were professional and friendly. Breakfast was very good.

Cons:

Nothing.

2026-01-29 • via Nuitee
L
Luisa • couple • gb
7
Cons:

Very low ceilings in half the room

2026-01-28 • via Nuitee
B
Belén • couple • es
9
Recomendable
Pros:

Limpieza,comodidad ubicación y personal muy amable.
Se puede aparcar sin cargo si hay plaza.

2026-01-27 • via Nuitee
K
ken^2 • solo_traveller • jp
10
機会があったらまた泊まりたい
Pros:

比較的安かったが、広くきれいな部屋だった。街の中心部に近いが、静かなエリアだった。チェクイン時の説明もゆっくり話してくれたのでわかりやすかった。

Cons:

特になし。

2026-01-27 • via Nuitee
J
Jon • solo_traveller • gb
8
Old school friends night out
Pros:

Great location in central Salisbury

Cons:

Poor car parking

2026-01-21 • via Nuitee
A
Andrew • extended_group • gb
6
Room not big enough
Pros:

The staff were all fantastic, the bar was great, breakfast was good.

Cons:

The room was cramped and hot.

2026-01-21 • via Nuitee
S
Susan • extended_group • gb
8
Good city centre location, comfortable room.
Pros:

Very good location in the centre of the city. Free parking was available (first come, first served but we got a space). The room was clean and comfortable. There was a nightclub over the road but earplugs were provided so the noise wasn't a problem. The staff were friendly and helpful.

2026-01-20 • via Nuitee
J
Jeffery Donkor • couple • de
8
2026-01-20 • via Nuitee
S
Simone • solo_traveller • it
10
2026-01-20 • via Nuitee
A
Anthony • couple • gb
8
I will be back, same place, same hotel different room.
Pros:

Great location, staff like family, food top notch.

Cons:

Noise from the air con, from outside.

2026-01-20 • via Nuitee
C
Cynthia • solo_traveller • us
10
Perfect hotel in an excellent location.
Pros:

Loved my room and had a bathtub. The place is built like a maze but it added to the charm. So cozy and comfortable, I just wanted to stay in and binge watch Netflix. Staff was great. Location was perfect.

Cons:

Pillows weren’t fabulous but I still slept great!

2026-01-19 • via Nuitee
S
Segolene • solo_traveller • ch
6
Pros:

Bien situé. Propre. Personnel agréable.

Cons:

Plafonds bas et impossibilité d’ouvrir la fenêtre. Dédale de couloirs pour arriver à la chambre. Ne convient pas aux claustrophobes.

2026-01-19 • via Nuitee