Hilton Garden Inn Hays, KS

Hotels
•
Hilton Garden Inn
9.1 (431 reviews)
221 West 43rd Street , Hays , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
8.4
Some reviews mentioned musty pillows and black stains on bedding, indicating cleanliness issues.
Service
9.6
Many positive comments about the friendly and helpful staff throughout the reviews.
Location
9.4
Multiple reviews highlighted the great location as convenient and perfect for road trips.
Room Quality
8.9
Rooms were described as spacious and quiet, although some mentioned uncomfortable beds.
Amenities
9.1
Amenities like the bar area and digital key were appreciated, but there were complaints about paid breakfast.
Value for Money
8.4
Some guests felt that for the price, better options with complimentary breakfast exist.
Food and Beverage
9.4
Positive feedback on the food quality and dining experience during the stay.
Overall Experience
9.6
Overall positive sentiments across reviews about staying experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Luxurious 3-Star Accommodation with Top-Notch Amenities

State-of-the-Art Fitness Centre: Stay in shape during your stay at Hilton Garden Inn Hays, KS with access to a modern fitness centre.

Delicious Dining Options: Indulge in a culinary experience at the on-site restaurant and bar, offering a variety of delectable dishes and refreshing drinks.

Relaxation and Convenience: Unwind by the indoor pool, enjoy room service at your fingertips, and take advantage of the 24-hour front desk for all your needs.

Experience comfort and luxury at Hilton Garden Inn Hays, KS - book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 431 reviews
Cleanliness: 8.4
Service: 9.6
Location: 9.4
Room Quality: 8.9
Amenities: 9.1
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9.6
D
David • family_with_children • us
10
A great stay in Hays
Pros:

The staff were wonderful . The location was great . The rooms were clean and comfortable. The refreshments sold at the front desk were also great. We extended our stay an additional day.

Cons:

Everything was perfect.

2026-03-20 • via Nuitee
L
Lillie • couple • us
8
Pros:

Location and the room was so nice

Cons:

Price was $176 for 1 night

2026-03-12 • via Nuitee
R
Richard • couple • us
9
Very comfortable and nice.
Pros:

Great location, wonderful staff, very nice hotel.

Cons:

Could use luggage racks in room.

2026-03-10 • via Nuitee
M
Marci • couple • us
10
Comfortable, ckean and quiet!
Pros:

Very clean, comfortable, quiet and great morning breakfast!

2026-01-26 • via Nuitee
S
Sanchez-Vasquez • family_with_children • us
7
Good to stay during traveling with family.
Pros:

It was clean.

Cons:

I would have liked a restaurant option for dinner.

2026-01-20 • via Nuitee
M
Michele • family_with_children • us
10
Pros:

Staff (particularly the front seat gentleman and the female bartender) went over and beyond to make sure our stay was great.

2026-01-19 • via Nuitee
J
Joanna • family_with_children • us
10
Good solid reliable stay
Pros:

Did not eat breakfast...did grab coffee as we left. Beds were (as always) very comfy. Great pillows

2026-01-15 • via Nuitee
D
Dennis • couple • us
9
Quick overnight stay we enjoyed it
Pros:

Did not eat breakfast
Had dinner and it was good

Cons:

N/a

2026-01-15 • via Nuitee
M
Michelle • extended_group • us
10
Pros:

Very clean and very quiet.

2026-01-13 • via Nuitee
P
Patrick • couple • us
10
A very nice place with friendly staff and a quality restaurant.
Pros:

We were pleased that this hotel also had a restaurant.

Cons:

It was a little cumbersome to log into the wifi.

2026-01-12 • via Nuitee
A
Amidon • couple • us
10
2026-01-08 • via Nuitee
M
Moore • family_with_children • us
8
2026-01-02 • via Nuitee
P
Pedro • family_with_children • pr
10
2025-12-29 • via Nuitee
M
Michelle • family_with_children • us
7
It was fine.
Pros:

Right off of the interstate. Property seemed newer

Cons:

Seemed like a budget property without budget amenities. Big breakfast buffet area that was NOT complimentary that was empty in the morning. Charging for bottled water in small town Hays KS. We won't be back. For the $$ spent there are just as good of properties that provide breakfast etc. Also the front desk help was not helpful.

2025-12-27 • via Nuitee
E
Elaine • couple • us
10
We enjoyed our stay and would consider your hotel again.
Pros:

It was Christmas eve so the restaurant was closed but the bar area was open with free peanuts and popcorn. We were also offered a small menu to choose from for a small snack if we were hungry. We had turkey sliders that were very good. Also the bartender waiting on us was friendly and attentive.

Cons:

The pillows on our beds smelled musty and had a slight foul odor to them.

2025-12-26 • via Nuitee
H
Hector • couple • us
9
Great day and night.
Pros:

It was clean and quiet.

Cons:

The location was kinda hard to find! It would be convenient to have a sign or billboard to show where you can turn on.

2025-12-15 • via Nuitee
R
Rebecca • extended_group • us
8
Great location, staff, clean facilities.
Pros:

Property was clean and quiet

Cons:

Beds were uncomfortable

2025-12-12 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Digital key

2025-12-03 • via Nuitee
L
Lisa • family_with_children • us
9
Great facility. Perfect location. Food was awesome.
Pros:

Very comfortable, and staff was great.

Cons:

Nothing wrong at all here.

2025-12-02 • via Nuitee
S
Shannon • family_with_children • us
6
The bed wasn’t very comfortable and the tub was clogged a little
Pros:

Fine

Cons:

N/A

2025-11-25 • via Nuitee