Tru By Hilton Charleston Ashley Phosphate, Sc

Hotels
•
Tru by Hilton
9.4 (1773 reviews)
2475 Prospect Drive , Charleston , us
+1 843-990-7950

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value
Location convenience
Satisfactory breakfast
Cons:
Issues with room amenities
High pet fees
Some noise disturbances

Categories

Cleanliness
9.55
Most reviews highlight cleanliness as a strong point, with numerous mentions of clean rooms and facilities.
Service
10
Positive feedback on the friendliness and helpfulness of the staff is prevalent throughout the reviews.
Location
9.52
Various reviews mention convenient access to major routes and nearby attractions.
Room Quality
9.06
Some guests reported issues with mattress comfort and room size but overall found the rooms acceptable.
Amenities
8.51
Limited mentions of amenities with some requests for more items like microwaves and luggage carts.
Value for Money
9.04
Generally viewed as good value; however, some guests mentioned unexpected fees.
Food and Beverage
9.5
Good reviews regarding breakfast offerings, though some slight dissatisfaction was noted.
Overall Experience
10
Many guests felt their stay was enjoyable despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:35

Property Description

Modern Accommodations
Tru By Hilton Charleston Ashley Phosphate, Sc offers stylish and comfortable guest rooms equipped with modern amenities, including TVs and fridges, ensuring a pleasant stay for all guests.

Convenient Location
Located in the vibrant North Charleston district, our hotel is just a short distance away from popular attractions such as The Citadel Daniel Museum, The Citadel Archives and Museum, and Hampton Park, making it the perfect choice for travelers looking to explore the city.

Exceptional Service
With a 24-hour front desk and free WiFi, we strive to provide exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.

Experience the perfect blend of comfort and convenience at Tru By Hilton Charleston Ashley Phosphate, Sc. Book your stay with us now!

Important information:

When traveling with pets, please note that an extra charge of 81.75 dollar per pet, per stay applies.

An electric car charging point is available at the property for guests to use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1773 reviews
Cleanliness: 9.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 8.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
B
Byers • solo_traveller • us
10
Pros:

I loved the lobby!!! Also, simplicity of room.

2026-08-17 • via Nuitee
M
Mario • family_with_children • us
10
2026-08-17 • via Nuitee
S
Shawn • solo_traveller • us
8
2026-08-17 • via Nuitee
T
Tyne • couple • us
8
It was a great stay
Pros:

The location, plus breakfast was good, staff was friendly

Cons:

Nothing bad to say

2026-08-15 • via Nuitee
M
Michelle • solo_traveller • us
9
2026-08-12 • via Nuitee
S
SHANNON • couple • us
10
2026-08-12 • via Nuitee
A
Asia • couple • us
10
Very nice, worth the stay. very clean hotel!
Pros:

very quiet and calm area surrounded by lots of shops, food areas, and other hotels.

Cons:

nothing to report. everything was wonderful

2026-08-12 • via Nuitee
D
Donna • couple • us
8
Enjoyable
Pros:

Customer services

Cons:

Breakfast wasn’t the greatest

2026-08-10 • via Nuitee
R
Rossignol • solo_traveller • fr
9
Pros:

L'amabilité du personnel, la propreté, la salle de sport.

Cons:

Piscine un peu sobre, pas d'arbre, pas de coin sympa...

2026-08-10 • via Nuitee
J
Jessica • family_with_children • us
10
Very nice place to stay.
Pros:

Very clean, very friendly, great breakfast. Loved the lobby set up

Cons:

Didn’t like that there was no microwave in the rooms, and the only ice machine was on the first floor.

2026-08-10 • via Nuitee
H
Haleigh • family_with_children • us
9
2026-08-10 • via Nuitee
B
Bethany • solo_traveller • us
10
2026-08-06 • via Nuitee
F
Figueroa • solo_traveller • us
10
2026-08-05 • via Nuitee
J
JonTay • couple • us
10
2026-08-04 • via Nuitee
W
William • solo_traveller • us
8
2026-08-03 • via Nuitee
J
Jermaine • solo_traveller • us
10
2026-08-02 • via Nuitee
P
P • family_with_children • us
8
2026-07-25 • via Nuitee
T
Teri • couple • us
10
2026-07-25 • via Nuitee
M
Mary • couple • us
8
Pros:

Breakfast bar was not to my liking. The only fresh fruit I felt was safe to eat was the bananas. Other fresh fruits available were apples and pears, however; I was not sure if fruit had been washed. If it had been washed then each piece of fresh fruit needed to be wrapped in Saran Wrap. Not a fan of eating fruit that has been handled by other people’s hands. Liked the location of Hotel and our room was nice. Just wish fresh towels were delivered every day without having to ask for fresh towels daily.

Cons:

A sign needed to be posted that you had to drip dry off from the pool outside before entering the building and leaving large puddles of water in front of the elevators. Water in front of elevators was not safe. A BIG SLiP HAZZARD waiting to happen. You would think folks using the pool would be more considerate of others.

2026-07-23 • via Nuitee
V
Vincent • solo_traveller • fr
9
Pros:

Chambre très spacieuse et moderne.
Petit déjeuner bien fourni

2026-07-23 • via Nuitee