Tru By Hilton Charleston Ashley Phosphate, Sc

Hotels
•
Tru by Hilton
9.4 (1700 reviews)
2475 Prospect Drive , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value
Location convenience
Satisfactory breakfast
Cons:
Issues with room amenities
High pet fees
Some noise disturbances

Categories

Cleanliness
9.55
Most reviews highlight cleanliness as a strong point, with numerous mentions of clean rooms and facilities.
Service
10
Positive feedback on the friendliness and helpfulness of the staff is prevalent throughout the reviews.
Location
9.52
Various reviews mention convenient access to major routes and nearby attractions.
Room Quality
9.06
Some guests reported issues with mattress comfort and room size but overall found the rooms acceptable.
Amenities
8.51
Limited mentions of amenities with some requests for more items like microwaves and luggage carts.
Value for Money
9.04
Generally viewed as good value; however, some guests mentioned unexpected fees.
Food and Beverage
9.5
Good reviews regarding breakfast offerings, though some slight dissatisfaction was noted.
Overall Experience
10
Many guests felt their stay was enjoyable despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:35

Property Description

Modern Accommodations
Tru By Hilton Charleston Ashley Phosphate, Sc offers stylish and comfortable guest rooms equipped with modern amenities, including TVs and fridges, ensuring a pleasant stay for all guests.

Convenient Location
Located in the vibrant North Charleston district, our hotel is just a short distance away from popular attractions such as The Citadel Daniel Museum, The Citadel Archives and Museum, and Hampton Park, making it the perfect choice for travelers looking to explore the city.

Exceptional Service
With a 24-hour front desk and free WiFi, we strive to provide exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.

Experience the perfect blend of comfort and convenience at Tru By Hilton Charleston Ashley Phosphate, Sc. Book your stay with us now!

Important information:


When traveling with pets, please note that an extra charge of 81.75 dollar per pet, per stay applies.

An electric car charging point is available at the property for guests to use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1700 reviews
Cleanliness: 9.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 8.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
T
Tina • family_with_children • us
10
2026-05-02 • via Nuitee
D
Donnelly • couple • us
8
2026-05-02 • via Nuitee
J
Josiah • solo_traveller • us
10
It was absolutely stunning and great!!
Pros:

The cleanliness the staff the pretty much everything!!!!

Cons:

It was well maintained but the pool was small compared to what I payed ultimately

2026-05-01 • via Nuitee
F
Frank • solo_traveller • us
8
Pros:

The location was great, only 15 minutes away from downtown Charleston. The price was not bad. As you get closer to downtown, the price goes up.

Cons:

We stayed for 3 nights, and we were told room service is every other day. On the second day before leaving the hotel, my wife put our toiletries away and cleaned up to help housekeeping. That evening when came back, housekeeping never came. I had to go to the lobby and get clean towels and find out what happened. Never found out what happened, just an apology. Now days you pay good money for a hotel stay, you want good service. The hotel was very clean, just check to make sure you will get your service.

2026-04-30 • via Nuitee
M
Mcmillian • solo_traveller • us
10
2026-04-28 • via Nuitee
L
Lakesha • solo_traveller • us
10
I thoroughly enjoyed my stay. Will definitely stay again!
Pros:

It was very artsy, and the staff was so helpful and friendly

Cons:

Nothing.

2026-04-27 • via Nuitee
M
Marquez • couple • us
10
2026-04-26 • via Nuitee
E
Eddie • couple • us
10
Walkable area. Lots of restaurants and the park within 3 min walk
Pros:

Clean and valet parking.

2026-04-25 • via Nuitee
P
Patterson • solo_traveller • us
9
2026-04-25 • via Nuitee
T
Thomasina • family_with_children • us
8
Pros:

Staff and location was great for my visit

Cons:

I didn't get stay long enough

2026-04-22 • via Nuitee
T
Tara • family_with_children • us
10
Great Stay
Pros:

The location is great. Right next to the freeway to get downtown. The building also had gas stations and places to grab a quick bite to eat if needed.

Cons:

I was disappointed to have to ask for towels because the rooms weren't cleaned while I was there. We checked in on Friday. The room was supposed to be cleaned on Sunday, but it wasn't.

2026-04-21 • via Nuitee
J
Jennifer • couple • us
5
Overpriced and underwhelming
Cons:

Loud air conditioner, rattling. Loud guests all around us. Planes overhead. Very small room, cheaply furnished. Would have been less annoyed if I didn’t pay over $300 for this crappy room.

2026-04-20 • via Nuitee
S
Stanley • family_with_children • us
9
Friendly staff and clean rooms made me feel appreciated
Pros:

Nice and clean

Cons:

NA

2026-04-20 • via Nuitee
K
Kimberly • solo_traveller • us
9
Pros:

Very clean, Good breakfast...Staff very friendly..
Pool table was fun for my son and his dad..

Cons:

Little pricy

2026-04-18 • via Nuitee
A
Amanda • family_with_children • us
10
2026-04-16 • via Nuitee
P
Pamela • couple • us
8
2026-04-15 • via Nuitee
D
David • couple • us
8
2026-04-15 • via Nuitee
A
Abdelkrim • family_with_children • us
10
Pros:

Clean and nice
Breakfast very good

2026-04-13 • via Nuitee
H
Hoyt • couple • us
8
2026-04-12 • via Nuitee
T
Terumi • couple • us
10
Great experience
Pros:

Great facility

Cons:

N/a

2026-04-12 • via Nuitee