Tru By Hilton Charleston Ashley Phosphate, Sc

Hotels
Tru by Hilton
9.4 (1752 reviews)
2475 Prospect Drive , Charleston , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value
Location convenience
Satisfactory breakfast
Cons:
Issues with room amenities
High pet fees
Some noise disturbances

Categories

Cleanliness
9.55
Most reviews highlight cleanliness as a strong point, with numerous mentions of clean rooms and facilities.
Service
10
Positive feedback on the friendliness and helpfulness of the staff is prevalent throughout the reviews.
Location
9.52
Various reviews mention convenient access to major routes and nearby attractions.
Room Quality
9.06
Some guests reported issues with mattress comfort and room size but overall found the rooms acceptable.
Amenities
8.51
Limited mentions of amenities with some requests for more items like microwaves and luggage carts.
Value for Money
9.04
Generally viewed as good value; however, some guests mentioned unexpected fees.
Food and Beverage
9.5
Good reviews regarding breakfast offerings, though some slight dissatisfaction was noted.
Overall Experience
10
Many guests felt their stay was enjoyable despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:35

Property Description

Modern Accommodations
Tru By Hilton Charleston Ashley Phosphate, Sc offers stylish and comfortable guest rooms equipped with modern amenities, including TVs and fridges, ensuring a pleasant stay for all guests.

Convenient Location
Located in the vibrant North Charleston district, our hotel is just a short distance away from popular attractions such as The Citadel Daniel Museum, The Citadel Archives and Museum, and Hampton Park, making it the perfect choice for travelers looking to explore the city.

Exceptional Service
With a 24-hour front desk and free WiFi, we strive to provide exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.

Experience the perfect blend of comfort and convenience at Tru By Hilton Charleston Ashley Phosphate, Sc. Book your stay with us now!

Important information:

When traveling with pets, please note that an extra charge of 81.75 dollar per pet, per stay applies.

An electric car charging point is available at the property for guests to use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1752 reviews
Cleanliness: 9.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 8.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
T
Teri couple us
10
2026-07-25 via Nuitee
P
P family_with_children us
8
2026-07-25 via Nuitee
V
Vincent solo_traveller fr
9
Pros:

Chambre très spacieuse et moderne.
Petit déjeuner bien fourni

2026-07-23 via Nuitee
M
Mary couple us
8
Pros:

Breakfast bar was not to my liking. The only fresh fruit I felt was safe to eat was the bananas. Other fresh fruits available were apples and pears, however; I was not sure if fruit had been washed. If it had been washed then each piece of fresh fruit needed to be wrapped in Saran Wrap. Not a fan of eating fruit that has been handled by other people’s hands. Liked the location of Hotel and our room was nice. Just wish fresh towels were delivered every day without having to ask for fresh towels daily.

Cons:

A sign needed to be posted that you had to drip dry off from the pool outside before entering the building and leaving large puddles of water in front of the elevators. Water in front of elevators was not safe. A BIG SLiP HAZZARD waiting to happen. You would think folks using the pool would be more considerate of others.

2026-07-23 via Nuitee
N
Norma solo_traveller us
10
2026-07-21 via Nuitee
L
Luna solo_traveller ar
9
2026-07-21 via Nuitee
V
Valeria solo_traveller us
10
Pros:

Everything

Cons:

Everything

2026-07-14 via Nuitee
J
Jalicia couple us
9
2026-07-13 via Nuitee
L
L couple us
8
Home away from home
Pros:

Everything was great

Cons:

Kids running above us and kids yelling across the hallway in the early AM

2026-07-11 via Nuitee
M
MEHMET family_with_children tr
8
Everything was great, but there could have been more variety at breakfast.
2026-07-07 via Nuitee
L
Legrantt solo_traveller us
10
2026-07-05 via Nuitee
J
Jennifer family_with_children de
9
Fabelhaft
Pros:

Super freundlicher Empfang, große saubere Zimmer, leckeres Frühstück

Cons:

Nichts

2026-07-03 via Nuitee
D
Dr. David solo_traveller us
9
Great stay great location
Pros:

This was a great location with easy access to the beach.

Cons:

No complaints.

2026-07-02 via Nuitee
T
Tyrone couple us
9
We will return!!
Pros:

Location to where I wanted to travel

Cons:

There wasn’t anything I didn’t like

2026-07-01 via Nuitee
E
Elijah solo_traveller us
10
2026-06-26 via Nuitee
C
Carli family_with_children us
10
Perfect little place to stay
Pros:

Friendly staff, nice breakfast area, pool table

2026-06-26 via Nuitee
Y
Yusuf Ziya family_with_children tr
10
Great hotel! I really liked the color themes.
Pros:

Great hotel and room are specious and comfortable.

Cons:

It could be closer to Charleston.

2026-06-24 via Nuitee
N
Nataliia family_with_children us
8
Perfect for one night. In case you are planning to stay longer, there is no freezers and no coffee makers at rooms
Pros:

New, clean facility. We were staying a night on the way from Florida to Virginia. Breakfast was decent (except for coffee, it said Lavazza, but it wasn’t nearly it)

Cons:

Breakfast was decent (except for coffee, it said Lavazza, but it wasn’t nearly it)

2026-06-20 via Nuitee
L
Lula family_with_children us
10
It was a great place to stay
Pros:

Hotel was very clean and updated

Cons:

The breakfast was okay

2026-06-16 via Nuitee
S
Sierra couple us
10
2026-06-16 via Nuitee