Home2 Suites by Hilton Roswell, NM

Hotels
Home2 Suites by Hilton
8.8 (401 reviews)
700 N Virginia , Roswell , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Good amenities
Cons:
Breakfast quality issues
Cold pool
Billing confusion
Staff not too friendly at some points

Categories

Cleanliness
8.34
Multiple mentions of clean rooms, but some comments about meal issues affect perceived cleanliness.
Service
9.31
Multiple reviews highlight friendly and professional staff, contributing to a positive service experience.
Location
9.35
Great location mentioned several times, with easy access to town and amenities.
Room Quality
8.8
Overall comfort, spaciousness, and quality mentioned positively in reviews.
Amenities
8.83
Amenities like guest laundry and pool mentioned favorably, but some dissatisfaction with the breakfast options.
Value for Money
8.79
Perceived as a good value considering the cleanliness and amenities despite some shortcomings.
Food and Beverage
7.84
Breakfast received mixed reviews, with undercooked items, affecting overall food rating.
Overall Experience
9.11
General sentiment reflects a satisfactory stay with high likelihood of recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:30

Property Description

Modern Amenities and Comfortable Stay
Home2 Suites by Hilton Roswell, NM offers air-conditioned rooms with free WiFi and kitchenettes. Guests can unwind at the indoor pool or stay active at the fitness centre.

Convenient Services for Guests
The hotel provides a shared lounge and reception assistance to help guests navigate the area easily. Additionally, each room is equipped with a flat-screen TV, coffee machine, and wardrobe for a convenient stay.

Outdoor Relaxation and Nearby Attractions
Situated in Roswell, guests can enjoy barbecue facilities and explore the city with ease, as the hotel offers information on local attractions. Book now for a memorable stay at Home2 Suites by Hilton Roswell, NM.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 401 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
K
Kathryn solo_traveller us
10
Nice size room, clean and very quiet!
2026-04-25 via Nuitee
R
Rose family_with_children us
10
Peaceful lake view, quiet comfortable sleep ❤️
Pros:

Spacious, beautiful view, clean and fully stocked

Cons:

Nada

2026-04-20 via Nuitee
R
Ricardo couple us
10
2026-04-16 via Nuitee
H
Hu couple us
8
2026-04-14 via Nuitee
A
Allan couple us
1
Disaster of customer service.
Pros:

initial appaearance appeared more Euro style and seemed nice

Cons:

Room assigned was by the ice maker room and obviously going to be very noisy. We asked for a replacement and the clerk refused, claimed no other rooms in that "class" of Booking.com were available. We asked to speak to the manager and she was abusive and also unhelpful and refused to listen to arguments or requests about what other king size bed rooms or queen size rooms were available. We were frankly appalled at the total lack of customer service so we left the hotel.

2026-04-08 via Nuitee
S
shannon couple us
10
Pros:

The front desk guy who recommended The Black Cock

Cons:

Buffalo Wild Wings behind

2026-04-06 via Nuitee
J
jose nicanor family_with_children us
1
Estafa
Pros:

Yo tengo un reclamo porque yo hice una reservación con cocina, y la habitación tenía todo menos donde cocinar. Esto era lo más importante para mi porque yo tengo que cocinarle una dieta especial a mi hijo. Cuando pregunté en front desk por la cocina me indicaron que ninguna habitación tenía cocina. Por tanto me estafaron pagué un monto alto por una habitación sin cocina. Esto decepcionante

Cons:

No tiene cocína como indica la app

2026-04-06 via Nuitee
M
Marc couple us
10
2026-04-01 via Nuitee
K
Katarina family_with_children us
6
Just ok!
Pros:

Property is close to all activities in town.

Cons:

Breakfast offer was only processed food. Bad coffee. Very mediocre.

2026-03-26 via Nuitee
A
Aura solo_traveller us
10
Loved this hotel, will stay again.
Pros:

Very clean, nice spacious well planned rooms, especially for traveling workers

Cons:

The only thing which was minor was the bathroom door will not stay open becomes heated in there
Hot tub and outdoor pool would be great

2026-03-26 via Nuitee
R
Ricardo family_with_children us
9
2026-03-15 via Nuitee
R
Rutherford couple us
10
2026-03-14 via Nuitee
N
Nora couple us
10
Our room was spacious and the beds and pillows were amazing! Great breakfast!
Pros:

Room was spacious and the breakfast was excellent.

2026-03-10 via Nuitee
G
Gary couple us
10
2nd time staying there- nice
Pros:

location- within walking distance to shopping and eateries.

Cons:

nothing

2026-03-03 via Nuitee
L
Leonel couple us
10
2026-03-01 via Nuitee
K
Kathryn couple us
10
Pros:

Clean, friendly, great breakfast, and our dogs were welcomed

2026-02-22 via Nuitee
J
Joan couple us
9
Overall all, a great hotel.
Pros:

Very nice room…comfortable beds, clean, and spacious

Cons:

It was difficult to access some of the hot breakfast items because of how they were stored.

2026-02-12 via Nuitee
A
ashley solo_traveller us
10
2026-01-30 via Nuitee
C
Calderon extended_group us
10
Pros:

The area and how clean the hotel was for the price was great.

2026-01-29 via Nuitee
A
Aguirre family_with_children us
10
Confor
Pros:

Muy bien no tenía

Cons:

No tenía café con

2026-01-26 via Nuitee