Hilton Garden Inn San Jose Airport

Hotels
•
Hilton Garden Inn
8.4 (530 reviews)
101 E Gish Rd , San Jose , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Cons:
Overcharging issues
Inconvenient service
Room cleanliness issues

Categories

Cleanliness
7.86
Some reviews mentioned issues with room cleanliness and a filthy room experience.
Service
8.83
While some guests reported feeling inconvenienced, others found the staff friendly.
Location
8.37
Good location reported, but some comments suggest the area can be sketchy.
Room Quality
8.32
Generally comfortable rooms, though there were complaints about mattress quality and some maintenance issues.
Amenities
8.35
Hotel had good facilities but several guests indicated shortcomings in availability and enforcement of amenities.
Value for Money
8.31
Mixed feelings regarding overcharging and additional costs for services.
Food and Beverage
8.36
Positives noted about bar and menu, but some uncertainty about breakfast options.
Overall Experience
8.83
Overall ratings are positive despite some grievances; many guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Convenient Location and Amenities
Located just 4.8 km from the San Jose Convention Center, Hilton Garden Inn San Jose Airport offers a fitness centre, private parking, and a restaurant and bar. Enjoy free WiFi, shuttle service, and a 24-hour front desk at this 3-star hotel.

Comfortable Rooms and Services
Each room at Hilton Garden Inn features a desk, flat-screen TV, private bathroom, and air conditioning. Guests can start their day with American or vegetarian breakfast options. The hotel also offers a business centre, fax machine, and photocopier for convenience.

Accessible Transportation Options
Situated near major transportation hubs, the hotel is only 4.7 km from both San Jose Diridon Amtrak Station and CalTrain San Jose. With the Norman Y. Mineta San Jose International Airport just 2 km away, traveling to and from the hotel is a breeze.

Ready to experience comfort and convenience at Hilton Garden Inn San Jose Airport? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 530 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.83
U
Urszula • couple • pl
7
2026-01-28 • via Nuitee
J
Jose • solo_traveller • us
9
2026-01-26 • via Nuitee
E
Esmeralda • couple • us
10
2026-01-19 • via Nuitee
C
Candace • extended_group • us
2
I was mad!!
Cons:

Did not get the room I reserved. Instead of two queens, we got a king and a twin rollaway with no blanket.

2026-01-15 • via Nuitee
J
Jesse Anne Cristi • family_with_children • us
10
It was a relaxing stay.
Pros:

The room was clean and spacious. Very accommodating for my family of 5. Front desk staff were extremely helpful especially when needing an extra trundle bed for my oldest daughter to sleep in!

2026-01-12 • via Nuitee
M
Marlaina • couple • us
8
2026-01-07 • via Nuitee
J
Jose • couple • us
10
2026-01-06 • via Nuitee
G
Gail • solo_traveller • us
9
Everything was good especially the staff when the airport shuttle was going to be late the staff ordered and paid for a
2026-01-05 • via Nuitee
D
Danny • couple • us
9
2025-12-30 • via Nuitee
M
Morna • extended_group • us
9
2025-12-28 • via Nuitee
S
Sara • couple • us
10
2025-12-27 • via Nuitee
A
Albert • extended_group • us
7
Cons:

See my dislikes from my review for stay of 11/21/25 - 11/23/25

2025-12-22 • via Nuitee
A
Albert • extended_group • us
7
Pros:

Good location.
Clean with pleasant front desk

Cons:

I think they overcharged me.
Talked to Zaldy, DOO.
He said, it might be a deposit that hasn't hit yet, give it few days.
I waited 19 days, nothing reversed.my booking with booking.com was for $706.19+296.18 total 1002.37
They charged me a total of $1221.10
Aprox. $200 I don't understand.
I called couple times to talk to Zaldy, they said he was out.
I gave up!

2025-12-22 • via Nuitee
E
Elgen • family_with_children • us
10
2025-12-19 • via Nuitee
K
Karina • extended_group • us
6
The hotel room is comfy but I wouldn’t come back alone because the area is sketchy
Pros:

I liked the facilities in the hotel and the staff were friendly

Cons:

I didn’t like the location. The area was dangerous and the hotel did have extra security but I did not like walking around the place.

2025-12-16 • via Nuitee
K
Kamila • couple • us
10
2025-12-16 • via Nuitee
K
Kathy • couple • us
8
Mattress were lumpy and sagged. Otherwise everything else was very good.
Pros:

Did not eat at the hotel

2025-12-14 • via Nuitee
M
Michele • solo_traveller • us
10
2025-12-14 • via Nuitee
S
Suzanne • couple • us
9
Very convenient location with comfortable, clean, quiet rooms
Pros:

We had an early flight so we weren’t able to take advantage of breakfast. Unsure if it is complementary or additional cost.

Cons:

Although I see positive comments here regarding staff, we did not find the staff (front desk and bartender) to be very friendly…unlike other Hilton Garden Inns we have stayed at recently. We felt like we were “inconveniencing” them.

2025-12-11 • via Nuitee
J
Joy • family_with_children • us
9
Great place
Pros:

Friendly staff

Cons:

None

2025-12-01 • via Nuitee