Home2 Suites By Hilton Asheville Airport

Hotels
Home2 Suites by Hilton
9.4 (234 reviews)
390 Airport Road , Arden , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean
Welcoming
Comfortable beds
Helpful staff
Good location
Cons:
Room cleanliness issues
Breakfast quality
Value perception

Categories

Cleanliness
8.64
Several mentions of unclean rooms and issues like hairs in the shower and dirty linens.
Service
10
Consistent positive feedback about staff being helpful and accommodating.
Location
10
Positive comments highlighting convenient location for activities.
Room Quality
9.64
Generally positive with some negative notes about cleanliness and comfort.
Amenities
9.14
Some amenities received mixed reviews; specific instances noted.
Value for Money
9.14
A few mentions of the hotel being pricier than expected, affecting overall value perception.
Food and Beverage
8.64
Feedback indicated issues with breakfast offerings and availability.
Overall Experience
10
Despite some issues, many expressed a desire to return due to positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:57

Property Description

Modern Amenities
Home2 Suites By Hilton Asheville Airport offers air-conditioned rooms with free WiFi, flat-screen TVs, and coffee machines. Guests can also enjoy the convenience of a desk in each room.

Relaxation and Recreation
Unwind in the indoor pool or work up a sweat in the fitness centre during your stay. The hotel also provides barbecue facilities for guests to enjoy.

Convenient Services
With a 24-hour front desk, free shuttle service, and laundry facilities, guests can expect a seamless stay at Home2 Suites By Hilton Asheville Airport. Book now to experience comfort and convenience in Arden, North Carolina.

Important information:

Our hotel is working on a new local guest policy. During this policy change revision. Our hotel will only accepting local guest for manager approval only.

This hotel does not accept locals within a 50 mile radius of hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 234 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 9.64
Amenities: 9.14
Value for Money: 9.14
Food and Beverage: 8.64
Overall Experience: 10
C
Carolyn couple us
10
2026-01-19 via Nuitee
S
Stephanie family_with_children us
10
2025-12-09 via Nuitee
L
Laurie couple us
8
2025-12-06 via Nuitee
R
Roger solo_traveller us
9
Will stay here again when we travel with our puppy.
Pros:

Clean, welcoming, up to date

Cons:

A little pricier than I had expected

2025-12-05 via Nuitee
A
Anne couple us
10
Great place & location!
Pros:

Easy for us to get to from the activities we were doing. The bed was comfortable. Staff were nice and very helpful.

Cons:

Nothing

2025-11-10 via Nuitee
M
Misty family_with_children us
9
Pros:

Everything clean and comfy.

Cons:

Many items were out at breakfast, indoor pool water was too cold to swim.

2025-11-08 via Nuitee
A
Alexander family_with_children es
10
Pros:

Everything was smooth and the staff did an amazing job making us feel welcome.

2025-11-03 via Nuitee
R
Roger couple us
8
This location is very accommodating with very friendly staff. Would stay here again.
Pros:

Location. They accommodated families with pets and were exceptionally friendly all around.

Cons:

There was a miscommunication at checking regarding the doorknob hang tag and whether the room would be cleaned.

2025-10-19 via Nuitee
S
Sonia couple us
10
2025-10-14 via Nuitee
E
Evelynne family
8
Pros:

Friendly staff, rooms are clean

2025-10-12 via Nuitee
M
Michele couple us
10
2025-10-11 via Nuitee
L
Lynda family_with_children us
10
2025-10-11 via Nuitee
S
Sonia family_with_children us
8
Love Home2
Pros:

The staff was amazing and accommodating.

Cons:

Upon our arrival, we checked in and had some issues with the front desk understanding our reservation as it was done through Booking. Our initial room reeked of a strong dog odor and as I have a sensitivity to animals, the front desk was quick to relocate us to a much cleaner room, no questions asked. The new room was very comfortable and clean. We love Home2 suites and is one of our favorite places to stay.

2025-10-03 via Nuitee
A
Anthony
8
Pros:

Very convenient location.

2025-09-29 via Nuitee
P
Pamela family
10
Pros:

Our room was great. Shower was great. My only negative was the coffee creamer in my room was spoiled and chunky. The refrigerator occasionally made noise but it wasn't awful. The staff was great.

2025-09-27 via Nuitee
S
Shayla family_with_children us
8
Pros:

Very clean, large rooms, very comfortable

Cons:

A little more costly than other Home2suites we have stayed at. Breakfast was subpar.

2025-09-15 via Nuitee
C
Connor
2
Don’t waste your money here
Pros:

The lobby and check in was nice. Once we got into the room it was a huge disappointment. Room was not clean, disgusting “prints” on the bed frame, smears on the mirror, dishwasher had dishes in it. The bathroom was the worst, little hairs in the shower. Black marks on the bed sheets. Such a disappointment for Home2.

2025-09-15 via Nuitee
G
Gregory solo_traveller us
10
Enjoyed it , will stay again when in the area.
Pros:

Location, updated, clean and good service

Cons:

Could use more parking

2025-09-12 via Nuitee
S
Sonia couple us
6
Hot hot hot
Pros:

Location and staff

Cons:

Door was hard to open and close, due to it would get stuck. The ac unit was broken and extremely loud, therefore we had to sleep with it off, which caused it to be extremely hot in our room.

2025-09-12 via Nuitee
D
Denis family
10
Pros:

Good location

2025-09-06 via Nuitee