Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful accommodations
Great amenities
Helpful staff
Amazing views
Cons:
Cleanliness issues
Room size
Value for money concerns

Categories

Cleanliness
7.05
The hotel lobby floor is dirty, elevators have food crumbs, and there are dirty spots in the room.
Service
9.55
Pleasant and helpful staff, though there were issues with room availability during check-in.
Location
9.55
The location was perfect, close to major attractions like Reading Terminal Market.
Room Quality
7.55
Rooms are described as small and somewhat inadequate for the price.
Amenities
9.05
Great gym facility and heated rooftop pool.
Value for Money
7.05
Not worth the price paid due to several issues experienced.
Food and Beverage
7.55
Breakfast was limited and food ordered was salty.
Overall Experience
9.05
Despite some issues, the stay had many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:21

Property Description

Luxurious Accommodation with Prime Location

Stunning Outdoor Pool and Fitness Center
Indulge in a refreshing swim at our outdoor pool or stay active at the well-equipped fitness center, offering a perfect retreat for relaxation and wellness.

Fine Dining and Exceptional Service
Savor delectable meals at our on-site restaurant or enjoy the convenience of room service. With a 24-hour front desk and free WiFi, our attentive staff ensures a seamless and memorable stay.

Convenient Business Facilities and Social Spaces
Whether you need to attend to work matters at the business center or unwind at the bar, we cater to all your needs for a productive and enjoyable stay.

Book your stay at W Philadelphia now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.3
Based on 1065 reviews
Cleanliness: 7.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 9.05
A
Arnold • couple • us
10
Awesome!
Pros:

Our stay was awesome! Although it was short, it was definitely worth it. From the moment we checked in until the time we checked out, everything was perfect. We would definitely recommend the W to everyone and will absolutely be coming back in the future. A special thank you to Tameka for making our stay even more enjoyable and welcoming! Two thumbs up for the W! 👍👍

2026-08-28 • via Nuitee
S
Shawnese • couple • us
10
2026-08-27 • via Nuitee
T
Tatiana • family_with_children • co
10
2026-08-26 • via Nuitee
S
Stephanie • family_with_children • fr
10
Tout était incroyable, la vue exceptionnelle et la chambre spacieuse. Le meilleur hôtel que j’ai jamais fait je pense
Pros:

Tout, incroyable

2026-08-25 • via Nuitee
B
Breann • couple • us
10
Pros:

Everything.

Cons:

Nothing

2026-08-20 • via Nuitee
L
Lexis • couple • us
10
2026-08-19 • via Nuitee
D
Darren • couple • us
9
Loved the stay and the view
Pros:

The view and amenities

Cons:

Having to wait for our room after check in time

2026-08-17 • via Nuitee
F
Fortunato • couple • us
10
2026-08-17 • via Nuitee
K
Kokhava • couple • za
8
Pros:

The Location

Cons:

It is too dark

2026-08-16 • via Nuitee
R
Roobens Serge • couple • us
10
2026-08-15 • via Nuitee
P
Pascal • couple • bl
8
Bon choix d’hôtel
Pros:

Emplacements

Cons:

Manque d’employés pour les bagages lors du départ très longue attente pour finalement n’obtenir personne aprés 20 minutes

2026-08-13 • via Nuitee
C
Christina Morris • extended_group • us
10
Wonderful everything was great
Pros:

The staff were very friendly and helpful

Cons:

I loved everything

2026-08-13 • via Nuitee
S
Safari40287784258 • Family
4
Rude, room not cleaned and broken bathroom door and bathroom light
Pros:

Although the hotel comes with high praise, we walked in to old food under the furniture, a broken unusable bathroom sliding door, and lights that didn’t seem to work properly… we were out most of the day enjoying the city, and got back late… so when we told the staff, we couldn’t have them come check the room because it was late and my child was ready to sleep… but really at 1am I shouldn’t have to do this, my room should have been cleaned considering I was paying over $800!!
The bathroom situation was annoying but thankfully it was a sunny day and we were out most the night..
When we arrived , the guest services confused us with another guest, wasting our time and for the the did pretend to offer us a breakfast credit, I say pretend because when we got breakfast we were charged full price with out getting the credit promised….
The management when we emailed them after being dismissed by the in house staff, decided to ignore our complaint and told us if we decided to go back, they would take care of us… but I wouldn’t make this mistake again so it seeems they are deciding not to do anything to make up for this crap happening… which means it will continue to happen… good luck everyone else

2026-08-12 • via Tripadvisor
G
Gil • solo_traveller • ro
10
2026-08-12 • via Nuitee
B
Benoit • family_with_children • fr
10
Le bon mix pour familles branchées : Emplacement, confort, design, atmosphère
Pros:

Le design, la piscine, l’emplacement et la vue spectaculaire depuis la chambre

Cons:

Le we, forte affluence à la piscine donc peu de places assises au bord de la piscine.

2026-08-12 • via Nuitee
D
Ditmar • couple • de
8
2026-08-11 • via Nuitee
G
Gaynell • couple • us
10
Overall my stay although short was a great experience and we enjoyed our stay. I would definitely stay again.
Pros:

Property was wonderful, clean, atmosphere was lively and the staff were very pleasant.

Cons:

My only issue was the bathrooms in the room aren’t so private and showers could use some extra shelving for personal belongings and a towel hook closer to the shower. If you are comfortable with whom you are sharing a room with hearing you while handling personal bathroom business etc then you’ll be fine.

2026-08-11 • via Nuitee
P
Petra • extended_group • de
10
Zentrales Hotel, sehr guter Service
Pros:

Wir wurden sehr herzlich empfangen. Es gab ein Update für eine Suite. Der Pool Bereich ist sehr schön. Im Gym findet man alles, was das Herz begehrt.

Cons:

Das Valet -Parken ist nett aber sehr teuer

2026-08-11 • via Nuitee
A
Abusiah • solo_traveller • us
10
2026-08-11 • via Nuitee
K
Karine • family_with_children • fr
9
Très bel hôtel !
Pros:

La vue de la chambre et la propreté .
La gentillesse du personnel
La décoration magnifique.

Cons:

Peut être pas assez de fauteuils disponibles à la piscine.

2026-08-09 • via Nuitee