Hyatt Regency Sofia

Hotels
Hyatt Regency
9.4 (2798 reviews)
1 Vasil Levski Square , Sofia , bg

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good food
Cons:
Breakfast quality
Some amenities not working

Categories

Cleanliness
9.43
The room was super clean, staff were nice and attentive.
Service
9.9
Exceptional professionalism and competence in every respect. Great food, great attitude from the staff.
Location
9.94
The location was great, just 5-10 minutes walk to all the main attractions.
Room Quality
9.39
Good sized room and excellent service.
Amenities
9.42
Spa beautiful and location very good.
Value for Money
8.88
A little overpriced for the type of hotel.
Food and Beverage
8.43
Breakfast should be much better.
Overall Experience
9.8
Every single thing about our trip was perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:43

Property Description

Luxurious Accommodations
Experience luxury at its finest with our 5-star hotel featuring guestrooms with floor-to-ceiling windows, Hyatt Grand Bed, and high-tech amenities like a 65” flat-screen TV and smart lighting.

Wellness Retreat
Indulge in relaxation at our wellness centre offering an indoor hydrotherapy pool, steam room, saunas, and more. Unwind and rejuvenate with our range of spa facilities and beauty salon services.

Rooftop Dining and Views
Enjoy breathtaking views of Sofia and Vitosha mountain from our Scene Rooftop Bar while savoring modern Italian cuisine at The Revolutionary Dining Room. Start your day with a lavish breakfast and end it with a drink overlooking the city.

Book your stay at Hyatt Regency Sofia for a truly unforgettable experience.

Important information:

Children under 16 years of age can use the indoor hydrotherapy pool every day between 9:00 AM and 12:00 PM.

Children under 16 years of age are not allowed in the fitness or thermal area of Ortus Wellness.

All guests under the age of 18 must be accompanied by a supervising adult.

The cost of accommodations per pet is EUR 50.00 for stays up to 7 days and EUR 90.00 for stays from 8 to 30 days.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

9.4
Based on 2798 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.8
L
Lawrence Laflor solo_traveller gb
10
2026-08-08 via Nuitee
E
Eva5410 solo_traveller es
9
Estancia muy cómoda en familia
Pros:

Buena ubicación, muy cerca de los puntos de interés de la ciudad. Se puede ir andando a todos lados. Nosotros contratamos una excursión a Plovdiv y el punto de encuentro era temprano y justo en frente! Buen desayuno. Variado y además puedes pedir algunos platos salados o dulces y te los preparan al momento. Habitación muy amplia. Nos sentimos muy cómodos.

Cons:

Proceso de check out un poco largo. Teníamos el taxi fuera esperando y estuvimos bastantes minutos para realizarlo. En la piscina del spa no funcionaban correctamente todos los chorros.
Aun así disfrutamos mucho de las instalaciones.

2026-08-08 via Nuitee
T
tami solo_traveller us
10
Pros:

The property was elegant with a lovely staff. The restaurant and bars were delicious.

2026-08-08 via Nuitee
P
PANTELEIMON couple gr
10
2026-08-07 via Nuitee
H
Hikmet solo_traveller tr
10
Pros:

Excellent stay! The hotel was extremely comfortable and made everything effortless from the moment I arrived. As soon as I entered the room, the TV displayed a very user-friendly menu introducing the hotel and its facilities, which helped me settle in immediately.

I also really enjoyed the Fitness Center, and the spa facilities were very good. Overall, a smooth, comfortable, and enjoyable experience. I would happily stay here again.

2026-08-06 via Nuitee
D
Derya solo_traveller de
9
2026-08-05 via Nuitee
R
Ross Spiro family_with_children au
10
2026-08-05 via Nuitee
S
Shir solo_traveller be
9
Pros:

Great hotel, delicious breakfast, huge room, very nice and helpful staff.

Cons:

The parking is 15 a day, and the pool opens for kids only in the morning

2026-08-03 via Nuitee
V
Violeta solo_traveller nl
9
2026-08-02 via Nuitee
O
Onon couple pl
7
For a one night layover it was ok, but for longer days the staff would be not tolerable for me.
Pros:

Cleanliness, location and rooftop bar was a good value 👍🏻 The breakfast was fair although the staff wasnt really helpful and with lack of manners…

Cons:

Unfortunately the staff was cold and even a bit rude I would say the worst out of all the Hyatt hotels I have stayed all over the world… maybe its the local people manners?? Staff should improve definitely and learn how to treat guests!! Although I love staying at Hyatt hotel chains this one I would rate the lowest.

2026-08-02 via Nuitee
M
Murat couple tr
10
2026-07-25 via Nuitee
E
Emine Semin solo_traveller tr
10
2026-07-25 via Nuitee
R
RUNA couple de
7
2026-07-25 via Nuitee
S
SoonYoung solo_traveller kr
10
Pros:

모든 게 다 좋았음. 운좋게 숙박 예산 안에 들어와서 예약이 가능했던건데 예산만 가능하다면 늘 여기서 묵고싶음. 정말 최고의 호텔.

Cons:

없음.

2026-07-25 via Nuitee
V
Vera couple ch
6
Nice location, but not 5 stars hotel. Need more good stuff, Rezeption and cleaning people.
Pros:

Perfekt Location!

Cons:

Need much more for 5 stars hotel!

2026-07-22 via Nuitee
A
Anouk solo_traveller nl
9
Leuk
Pros:

Mooie accomodatie

2026-07-21 via Nuitee
R
Rashed solo_traveller ae
9
Pros:

The welcoming attitude of the staff especially during the check in

Cons:

The personality of the recieptionist during the check out

2026-07-21 via Nuitee
R
Rashed solo_traveller ae
9
2026-07-21 via Nuitee
O
Omri couple il
9
A very good hotel in an excellent location.
Pros:

The hotel's location is excellent, the rooms are large and spacious, and the breakfast is also very good.
The spa is small, but the service is excellent. I would like to highlight the courtesy of Sashka and Juliana.

Cons:

The pool is small, and the water isn't heated enough, even in the seated pool area.

2026-07-20 via Nuitee
G
GAD couple il
10
Pros:

מלון איכותי ונעים

2026-07-20 via Nuitee