WoodSpring Suites West Des Moines

Hotels
•
WoodSpring
6.9 (142 reviews)
7255 Lake Drive , West Des Moines , US
+1 515-705-7644

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Vending machine - drinks
Vending machine - snacks
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good value/low price
Convenient location
Several friendly and helpful staff members
Clean/comfortable rooms reported by some guests
Good basic breakfast for some
Cons:
Frequent cleanliness issues (hair, pet hair, stained bedding, dirty bathrooms)
Uncomfortable beds and subpar pillows
Missing amenities/toiletries and kitchenette items
Occasional bad smells (musty, dog, weed)
Noise and occasional safety/management concerns (room mix-up, poor service)

Categories

Cleanliness
4.5
Multiple reviews report dirty rooms: pet hair, human hair, stained/soiled bedding, hair in tubs and dried urine on toilet seat; several guests had to clean or buy linens themselves, so cleanliness is below average.
Service
8.5
Mixed but largely positive: several guests call staff warm, kind and helpful and commend specific employees; however there are isolated reports of scattered/unprofessional check-in and poor customer service in some cases.
Location
9
Frequently praised as convenient, good for budget stays with nearby grocery/amenities; many guests highlight location as a key positive.
Room Quality
5.5
Rooms are functional but have recurring issues: uncomfortable/awful beds and pillows, musty or pet/weed smells, occasional bugs and occupied-room mix-up; cleanliness problems further reduce perceived room quality.
Amenities
5
Amenities are limited or inconsistent: missing toiletries, no kitchenette cookware despite charges, no overnight desk service after 9PM, limited lobby offerings (no coffee/snacks) — basic but lacking.
Value for Money
9
Many guests explicitly note very good value and low price for the property; despite shortcomings, the price point is repeatedly cited as a strength.
Food and Beverage
6.5
Breakfast is described as good by some but limited in variety; at least one report indicates no food/kitchette provisions for paid settings — overall slightly above average but inconsistent.
Overall Experience
7.2
Overall mixed experience: several guests had pleasant, comfortable stays with friendly staff and good value, while others experienced cleanliness, safety, and service issues that made the stay unacceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location: Situated in West Des Moines, WoodSpring Suites offers easy access to popular attractions like Iowa Events Center and Iowa State Capitol Building.

Modern Amenities: Enjoy air-conditioned rooms equipped with a desk, flat-screen TV, and private bathroom for a comfortable stay.

Fitness Center: Stay active during your visit by utilizing the on-site fitness center.

Experience convenience, comfort, and fitness at WoodSpring Suites West Des Moines. Book your stay now for a memorable visit to Des Moines.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 142 reviews
Cleanliness: 4.5
Service: 8.5
Location: 9
Room Quality: 5.5
Amenities: 5
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 7.2
A
Adam • couple • us
5
It was ok.
Pros:

Location. Surrounding area is beautiful. Staff was SUPER nice and professional.

Cons:

Cops were there both nights we stayed. Had mold growing on the bathroom ceiling. Pretty gross. Beds were not comfortable. Pillows sucked.

2026-11-02 • via Nuitee
M
Mary • family_with_children • us
10
2026-11-02 • via Nuitee
B
BRAD • solo_traveller • us
5
it was ok.
Pros:

price

Cons:

bed was awful. pillows subpar

2026-10-09 • via Nuitee
S
Steven • solo_traveller • us
9
2026-08-31 • via Nuitee
N
Nkenge • family_with_children • us
1
2026-08-31 • via Nuitee
J
Jennifer • solo_traveller • us
9
2026-08-18 • via Nuitee
G
Gbolahan • solo_traveller • us
9
A pleasant and comfortable stay, made even better by Christen, who was very helpful and welcoming.
Pros:

The location was convenient, the room was comfortable, and the breakfast was good. Overall, I had a pleasant stay.

Cons:

There wasn’t much I disliked. Overall, I had a pleasant stay. A little more variety at breakfast would have made the experience even better.

2026-08-14 • via Nuitee
A
Andrea • family_with_children • us
10
Would recommend for families and vacations!
Pros:

We appreciated the cleanliness of our room upon arrival and our overall stay was great! The staff here are super friendly and the location is perfect for a long stay.

Cons:

Dog smell

2026-08-12 • via Nuitee
G
Geneva • family_with_children • us
8
Pros:

Most of staff was friendly. Great location especially if y9u are on budget. Love size of refrigerator, large selection of TV channels

Cons:

I saw a bug only once in restroom

2026-08-09 • via Nuitee
P
Peter • couple • us
6
Pros:

Location and price

Cons:

Noisy!

2026-08-09 • via Nuitee
J
James • solo_traveller • us
10
2026-08-07 • via Nuitee
M
Madelyn • couple • us
7
2026-07-19 • via Nuitee
F
Freda • solo_traveller • us
10
2026-07-15 • via Nuitee
F
Freda • solo_traveller • us
10
2026-07-15 • via Nuitee
S
Shelby • solo_traveller • us
1
Would highly NOT recommend
Pros:

Nothing!

Cons:

1) seems more like a flop house than hotel
2) signs about pests, scanning bed sheets for stains, and random room checks.
3) check in person seemed happy but very scattered. Would guess that she was on "something "
4) I was given 2 different room numbers which I didn't notice until the 1st room didn't work. Went to 2nd room, which was OCCUPIED!
5) Lobby smelled like weed. Hallway smelled like a zoo.
6) after all of this, I did not feel comfortable/felt unsafe staying here. I was told that "there are no refunds for any reason whatsoever".
I did not stay! I would literally rather sleep in my car than stay at this place. Most definitely not a place for families or children.

2026-07-14 • via Nuitee
B
Barbara • extended_group • us
1
Uncomfortable
Cons:

Sparse, no Amenities, not feeling secure or safe, no no staff after 9PM

2026-07-13 • via Nuitee
H
HarlieJane • couple • us
7
It was decent
Pros:

Clean, comfortable beds

2026-07-12 • via Nuitee
K
Kim • couple • us
10
2026-07-08 • via Nuitee
H
Hala • solo_traveller • us
7
2026-06-30 • via Nuitee
B
Bounthavy • couple • us
1
Pros:

Everything good except bed it’s not clear all on the bed have hair all over bed I have to get bedsheets I have to make my own beds that I pay for $ 358? You should refund some for me please that be nice

Cons:

No officer no waters it bed service it 1time

2026-06-25 • via Nuitee