WoodSpring Suites West Des Moines

Hotels
•
WoodSpring
7.1 (221 reviews)
7255 Lake Drive , West Des Moines , us
+1 515-705-7644

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Vending machine - drinks
Vending machine - snacks
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.35
Several reviews noted issues such as spiders in rooms and a strong unpleasant smell.
Service
8.85
Staff were frequently described as friendly and helpful.
Location
8.85
Location was highlighted as convenient and near tourist necessities.
Room Quality
6.35
Rooms were described as functional, but cleanliness was a concern with reports of strong odors and general upkeep.
Amenities
5.85
Limited amenities mentioned, such as no coffee in rooms and lack of breakfast.
Value for Money
7.85
Good pricing for some, though limited amenities and cleanliness may affect perceptions.
Food and Beverage
5.35
No breakfast and limited food options reported.
Overall Experience
7.35
Mixed feedback, with enjoyment from staff service but dissatisfaction with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:58

Property Description

Convenient Location: Situated in West Des Moines, WoodSpring Suites offers easy access to popular attractions like Iowa Events Center and Iowa State Capitol Building.

Modern Amenities: Enjoy air-conditioned rooms equipped with a desk, flat-screen TV, and private bathroom for a comfortable stay.

Fitness Center: Stay active during your visit by utilizing the on-site fitness center.

Experience convenience, comfort, and fitness at WoodSpring Suites West Des Moines. Book your stay now for a memorable visit to Des Moines.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 221 reviews
Cleanliness: 6.35
Service: 8.85
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.85
Food and Beverage: 5.35
Overall Experience: 7.35
M
Madelyn • couple • us
7
2026-07-19 • via Nuitee
F
Freda • solo_traveller • us
10
2026-07-15 • via Nuitee
F
Freda • solo_traveller • us
10
2026-07-15 • via Nuitee
S
Shelby • solo_traveller • us
1
Would highly NOT recommend
Pros:

Nothing!

Cons:

1) seems more like a flop house than hotel
2) signs about pests, scanning bed sheets for stains, and random room checks.
3) check in person seemed happy but very scattered. Would guess that she was on "something "
4) I was given 2 different room numbers which I didn't notice until the 1st room didn't work. Went to 2nd room, which was OCCUPIED!
5) Lobby smelled like weed. Hallway smelled like a zoo.
6) after all of this, I did not feel comfortable/felt unsafe staying here. I was told that "there are no refunds for any reason whatsoever".
I did not stay! I would literally rather sleep in my car than stay at this place. Most definitely not a place for families or children.

2026-07-14 • via Nuitee
B
Barbara • extended_group • us
1
Uncomfortable
Cons:

Sparse, no Amenities, not feeling secure or safe, no no staff after 9PM

2026-07-13 • via Nuitee
H
HarlieJane • couple • us
7
It was decent
Pros:

Clean, comfortable beds

2026-07-12 • via Nuitee
K
Kim • couple • us
10
2026-07-08 • via Nuitee
H
Hala • solo_traveller • us
7
2026-06-30 • via Nuitee
B
Bounthavy • couple • us
1
Pros:

Everything good except bed it’s not clear all on the bed have hair all over bed I have to get bedsheets I have to make my own beds that I pay for $ 358? You should refund some for me please that be nice

Cons:

No officer no waters it bed service it 1time

2026-06-25 • via Nuitee
A
Aaron • family_with_children • us
5
Disappointed in lack of basic items in room
Cons:

Absolutely NOTHING was provided. No shampoo, conditioner, body wash, or hairdryer. Also, NOTHING was provided in the kitchenette. A setting was $20 extra (family of 4 = $80) and there were NO pots and pans.

2026-06-22 • via Nuitee
M
Molly • family_with_children • us
7
Was fine, not great.
Pros:

Hotel was clean. Easy to find.

Cons:

Lobby was hot/stuffy. Room smelled musty. Couldn’t get the temperature of the room to go below 70.

2026-06-22 • via Nuitee
J
Joyce • solo_traveller • us
8
Pros:

Location

Cons:

There was hair in the bathtub and dried pee on the toilet seat

2026-06-21 • via Nuitee
B
Bryan • solo_traveller • us
9
2026-06-17 • via Nuitee
F
Freda • solo_traveller • us
10
Great value, greater staff!
Pros:

Warm, kind and helpful staff. These people really show that they care.

2026-06-17 • via Nuitee
M
McPheron • solo_traveller • us
9
very good value, acceptable location, pleasant neighborhood
Pros:

fairly new property, spacious room, low price, reasonable location; grocery nearby

Cons:

selfish parking (taking more than one space, or parking so that an adjacent space was unusable) by some guests

2026-06-16 • via Nuitee
T
Terryl • couple • us
8
Felt homey, safe, quiet.
Pros:

Clean, comfortable. Staff (& other guests) friendly

Cons:

Desk closed overnight. No coffee or snacks available in lobby. No guide sheet to restaurants nearby.

2026-06-15 • via Nuitee
A
Ana • couple • us
1
Dirty, filthy, and poor customer service and care. I saw no value in customers at this location.
Pros:

Nothing. Was not happy with room it was filthy dirt and pet hair was everywhere, bed was dirty and staff did not offer another room. Nor did they refund the charges. They made us change our own bed linens. Comforter was dirty and full of pet hair and destroyed by an animal. There was not one thing I liked about this location. The property was loud, doors being slammed all night.

Cons:

Room was dirty, dusty and animal hair along with human hair on all surfaces. Floor was dirty and could not walk around without shoes. Had to go out and purchase my own linens due to not being provided with clean linens. I cleaned the room just to feel somewhat comfortable.

2026-06-15 • via Nuitee
T
Traci • solo_traveller • us
1
I won't be back
Cons:

This location lost my reservation so I had to drive to their other location about 15 miles away. The replacement hotel was sketchy and didn't feel safe for a solo female traveler I don't assume this one was any better. Get what you pay for I guess

2026-06-14 • via Nuitee
A
Annette • couple • us
10
Pros:

Great value clean

Cons:

Nothing

2026-06-14 • via Nuitee
M
Michael • solo_traveller • us
6
Baaic, inexpensive, no-frills accomodations.
Pros:

No breakfast, but kitchenette allowed breakfast prep with my own food, plate, cup and utensils.

Cons:

Bed was okay, but not excellent.
No shampoo in bathroom.
No iron in room.
No free local TV channels.

2026-06-14 • via Nuitee