Hotel BaliAn Resort Higashi Shinjyuku

Hotels
•
Independent
8.8 (212 reviews)
2-19-17 Kabukicho, Tokyo, Toyko, 160-0021 , Tokyo , JP
81-3-68974075

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Great amenities and free snacks
Convenient location
Cons:
Room cleanliness issues
Small room sizes
Noise disturbances

Categories

Cleanliness
7.8
Some reviews mentioned outdated furniture and a smoky smell, affecting the perception of cleanliness.
Service
9.3
Friendly and helpful staff were noted, with positive sentiments about the service experience.
Location
9.3
Excellent proximity to restaurants, shops, and public transport options were highlighted.
Room Quality
7.8
Mixed sentiments, with comments on small room sizes and outdated decor impacting quality.
Amenities
9.3
Numerous positive mentions of free snacks, drinks, and other amenities contributed to high satisfaction.
Value for Money
8.8
Good value was expressed, especially considering the amenities offered.
Food and Beverage
9.3
The availability of free snacks and a mini buffet received positive feedback from guests.
Overall Experience
8.8
Generally positive experiences noted, but some issues with room quality and noise were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:43

Property Description

Convenient Amenities
Make the most of complimentary wireless internet and 24-hour room service.

Comfortable Accommodations
Feel at home in guestrooms with flat-screen TVs, refrigerators, and luxurious bathrooms.

Great Location
Discover nearby attractions like Samurai Museum and Shinjuku Gyoen National Garden.

Ready to experience relaxation and convenience at Hotel BaliAn Resort Higashi Shinjyuku? Book now for an unforgettable stay in Tokyo!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.8
Based on 212 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
C
Cüneyt • extended_group • tr
9
Muhteşem konaklama isteyenler için ideal
Pros:

Otel kesinlikle tekrar gidilecek bir yer.. Hizmet kalitesi, harika konumu, çalışanların ilgisi muhteşem.. Ayrıca sundukları otel hizmetleri olağanüstü.. Konaklama esnasında lobide atıştırmalıklar, meyveler, dondurma, içecekler, çorba vb yiyecekler tamamen ücretsiz.. Tüm kullanım malzemeleri (traş bıçağı, diş fırçası macunu, saç fırçası, saç bakım ve banyo ürünleri, bitki çayları, inanılmaz fazla çeşitli kozmetik ürünlerinin hepsinden konaklama süresince ücretsiz faydalanabiliyorsunuz) Odaları da diğer Tokyo otellerine göre birazcık daha büyük, Japonya'da konakladığımız 4 ayrı otele göre söyleyebilirim (Türk anlayışında büyük değil, öyle algılamayın Türkler 😅 TR de standart otel odaları 25-40 m2 arasında genellikle.. Tokyo'da tabi ki standart odalar oldukça küçük 13-20 m2 arası gibi çoğunlukla) Benim çok param var küçük oda yetmez diyen büyük odaları tercih etsin, tabi ki daha fazla ücret ile✌️😅 Kesinlikle tekrar gittiğimde tercih edeceğim bir tesis.. Tesadüfen, tek ek gecelik konaklamamız için seçtik burayı, ama baştan uzun süreli konaklama için bu oteli tercih etseydik daha mutlu olurduk.
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This hotel is definitely a place I'd visit again. The quality of service, the great location, and the attentiveness of the staff are amazing. The hotel services they offer are also exceptional. During your stay, snacks, fruits, ice cream, drinks, soup, etc. are completely free in the lobby. All necessities (razor blades, toothbrush, toothpaste, hairbrush, hair care and bath products, herbal teas, an incredible variety of cosmetic products) are also free for the duration of your stay. The rooms are also slightly larger than other Tokyo hotels; I can say this based on the 4 different hotels we stayed in in Japan (not large by Turkish standards, don't misunderstand me, Turks 😅 In Turkey, standard hotel rooms are generally between 25-40 m2... In Tokyo, of course, standard rooms are quite small, mostly around 13-20 m2).

Cons:

Otelin konumu çok canlı ve hareketli bir bölgede.. bazen konaklama sırasında biraz sokak sesi geliyor ama eğlence isteyen için çok da sorun olacak bir durum değil açıkçası.. Bu kadar iyi yanlarının yanında çok da göze batacak bir olumsuzluk değil..
***************************************
The hotel is located in a very lively and bustling area. Sometimes there's a bit of street noise during your stay, but it's not a big problem for those who want entertainment. Considering its many positive aspects, it's not a glaring negative point.

2026-05-28 • via Nuitee
A
Amanda • couple • gb
10
Great hotel, central to everything!
Pros:

The room was amazing!
So spacious
Two bathtubs!

Cons:

Nothing

2026-05-28 • via Nuitee
B
Bernd-Holger • couple • de
8
2026-05-21 • via Nuitee
A
Annina Raquel • couple • ch
7
2026-05-20 • via Nuitee
M
Mara • couple • de
8
Pros:

Das kleine Buffet mit kostenlosen Getränken unten, sowie die Vielzahl an kleinen kostenlosen Beauty Dingen (Klammer, haargummis, Lotionen etc)

Es wurde auch gut darauf reagiert als unser Zimmer nach Rauch gestunken hat. Haben innerhalb 30 min ein anderes Zimmer bekommen

Cons:

Dass man immer den Schlüssel abgeben muss an der Rezeption und das Englisch hier nicht so gut ist. Aber durch Übersetzer und etwas Englisch geht das schon

2026-05-18 • via Nuitee
D
Demetrius • solo_traveller • us
10
2026-05-08 • via Nuitee
D
Dianne • solo_traveller • au
9
Nice Bali feel with amazing amenities.
Pros:

I loved the view, amenities, I loved being able to connect to chrome cast and the ambience. Bed was comfy also.

Cons:

Very little room to store luggage, I couldn’t see how you could store 2 cases. I managed only for one.

2026-05-04 • via Nuitee
T
Thanh Binh • couple • de
10
2026-05-01 • via Nuitee
S
Serdar • couple • tr
10
2026-04-29 • via Nuitee
P
PRASHANT • couple • id
10
excellent stay
Pros:

good breakfast well laid out

Cons:

all good

2026-04-27 • via Nuitee
B
Bruno • couple • pf
8
Pros:

Emplacement et calme des chambres

Cons:

Lit pas super top

2026-04-26 • via Nuitee
M
Momo • couple • us
9
Pros:

Good location, good amenities, great bath tub

Cons:

Wasn’t clear on how the room cleaning worked.

2026-04-22 • via Nuitee
P
Padmakali • solo_traveller • in
8
Pros:

Facilities were amazing, The best part is the snacks available 24 hours that helps people not to worry about food when they check into the hotel. Each staff member was so helpful..

2026-04-22 • via Nuitee
L
Larry • couple • us
10
Love Hotel Why Not?
Pros:

lots of amenities including snacks, wine, and various care products. spacious rooms. quiet for the most part except when someone was being really loud outside.

Cons:

Policy to exchange key for plastic cards when going outside seems like an unnecessary step.

2026-04-05 • via Nuitee
L
Lisa • family_with_children • gb
10
Lovely hotel. Perfect place to unwind within a city atmosphere. Would 100% recommend.
Pros:

This hotel was amazing. I would definitely stop here again!
The jacuzzi bath and the pampering products were a real treat.

Cons:

Nothing.

2026-03-26 • via Nuitee
C
Connor • couple • us
8
2026-03-23 • via Nuitee
K
Kate • couple • au
10
Pros:

Great amenities, perfect location and staff were excellent

2026-03-22 • via Nuitee
B
Bryden • couple • gb
10
2026-03-22 • via Nuitee
P
Preban • couple • dk
8
2026-03-20 • via Nuitee
K
Kenneth • couple • us
10
Great place to stay, very friendly and helpful staff
Pros:

Excellent property

Cons:

Nothing

2026-03-17 • via Nuitee