Hotel BaliAn Resort Higashi Shinjyuku

Hotels
Independent
8.8 (187 reviews)
2-19-17 Kabukicho, Tokyo, Toyko, 160-0021 , Tokyo , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Great amenities and free snacks
Convenient location
Cons:
Room cleanliness issues
Small room sizes
Noise disturbances

Categories

Cleanliness
7.8
Some reviews mentioned outdated furniture and a smoky smell, affecting the perception of cleanliness.
Service
9.3
Friendly and helpful staff were noted, with positive sentiments about the service experience.
Location
9.3
Excellent proximity to restaurants, shops, and public transport options were highlighted.
Room Quality
7.8
Mixed sentiments, with comments on small room sizes and outdated decor impacting quality.
Amenities
9.3
Numerous positive mentions of free snacks, drinks, and other amenities contributed to high satisfaction.
Value for Money
8.8
Good value was expressed, especially considering the amenities offered.
Food and Beverage
9.3
The availability of free snacks and a mini buffet received positive feedback from guests.
Overall Experience
8.8
Generally positive experiences noted, but some issues with room quality and noise were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:43

Property Description

Convenient Amenities
Make the most of complimentary wireless internet and 24-hour room service.

Comfortable Accommodations
Feel at home in guestrooms with flat-screen TVs, refrigerators, and luxurious bathrooms.

Great Location
Discover nearby attractions like Samurai Museum and Shinjuku Gyoen National Garden.

Ready to experience relaxation and convenience at Hotel BaliAn Resort Higashi Shinjyuku? Book now for an unforgettable stay in Tokyo!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.8
Based on 187 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
D
Demetrius solo_traveller us
10
2026-05-08 via Nuitee
D
Dianne solo_traveller au
9
Nice Bali feel with amazing amenities.
Pros:

I loved the view, amenities, I loved being able to connect to chrome cast and the ambience. Bed was comfy also.

Cons:

Very little room to store luggage, I couldn’t see how you could store 2 cases. I managed only for one.

2026-05-04 via Nuitee
T
Thanh Binh couple de
10
2026-05-01 via Nuitee
S
Serdar couple tr
10
2026-04-29 via Nuitee
P
PRASHANT couple id
10
excellent stay
Pros:

good breakfast well laid out

Cons:

all good

2026-04-27 via Nuitee
B
Bruno couple pf
8
Pros:

Emplacement et calme des chambres

Cons:

Lit pas super top

2026-04-26 via Nuitee
M
Momo couple us
9
Pros:

Good location, good amenities, great bath tub

Cons:

Wasn’t clear on how the room cleaning worked.

2026-04-22 via Nuitee
P
Padmakali solo_traveller in
8
Pros:

Facilities were amazing, The best part is the snacks available 24 hours that helps people not to worry about food when they check into the hotel. Each staff member was so helpful..

2026-04-22 via Nuitee
L
Larry couple us
10
Love Hotel Why Not?
Pros:

lots of amenities including snacks, wine, and various care products. spacious rooms. quiet for the most part except when someone was being really loud outside.

Cons:

Policy to exchange key for plastic cards when going outside seems like an unnecessary step.

2026-04-05 via Nuitee
L
Lisa family_with_children gb
10
Lovely hotel. Perfect place to unwind within a city atmosphere. Would 100% recommend.
Pros:

This hotel was amazing. I would definitely stop here again!
The jacuzzi bath and the pampering products were a real treat.

Cons:

Nothing.

2026-03-26 via Nuitee
C
Connor couple us
8
2026-03-23 via Nuitee
K
Kate couple au
10
Pros:

Great amenities, perfect location and staff were excellent

2026-03-22 via Nuitee
B
Bryden couple gb
10
2026-03-22 via Nuitee
P
Preban couple dk
8
2026-03-20 via Nuitee
K
Kenneth couple us
10
Great place to stay, very friendly and helpful staff
Pros:

Excellent property

Cons:

Nothing

2026-03-17 via Nuitee
R
Roshan solo_traveller us
10
2026-03-17 via Nuitee
A
Aaron couple nz
9
Bali theme with Japanese style
Pros:

A fun place to stay a Bali theme done Japanese style. The complimentary food made a good start to the day or a welcomed midnight snack. What I was surprised about was how quiet it was.

2026-03-12 via Nuitee
K
KWANGSU solo_traveller kr
7
2026-03-11 via Nuitee
H
Howlett solo_traveller au
10
2026-03-06 via Nuitee
H
Harvey John couple us
9
Good Valley inspired Hotel in the center
Pros:

Great hotel in Central area. I really like the self service amenities. Everything is always stopped. The apartment is clean with lots of Japanese technology, which was very interesting to use. The hotel smells really nice. You could use the spa facilities on the next building for free

Cons:

Nothing it was good value for money.

2026-03-02 via Nuitee