Hotel BaliAn Resort Higashi Shinjyuku

Hotels
•
Independent
8.8 (187 reviews)
2-19-17 Kabukicho, Tokyo, Toyko, 160-0021 , Tokyo , JP
81-3-68974075

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Friendly staff
Great amenities and free snacks
Convenient location
Cons:
Room cleanliness issues
Small room sizes
Noise disturbances

Categories

Cleanliness
7.8
Some reviews mentioned outdated furniture and a smoky smell, affecting the perception of cleanliness.
Service
9.3
Friendly and helpful staff were noted, with positive sentiments about the service experience.
Location
9.3
Excellent proximity to restaurants, shops, and public transport options were highlighted.
Room Quality
7.8
Mixed sentiments, with comments on small room sizes and outdated decor impacting quality.
Amenities
9.3
Numerous positive mentions of free snacks, drinks, and other amenities contributed to high satisfaction.
Value for Money
8.8
Good value was expressed, especially considering the amenities offered.
Food and Beverage
9.3
The availability of free snacks and a mini buffet received positive feedback from guests.
Overall Experience
8.8
Generally positive experiences noted, but some issues with room quality and noise were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:43

Property Description

Convenient Amenities
Make the most of complimentary wireless internet and 24-hour room service.

Comfortable Accommodations
Feel at home in guestrooms with flat-screen TVs, refrigerators, and luxurious bathrooms.

Great Location
Discover nearby attractions like Samurai Museum and Shinjuku Gyoen National Garden.

Ready to experience relaxation and convenience at Hotel BaliAn Resort Higashi Shinjyuku? Book now for an unforgettable stay in Tokyo!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.8
Based on 187 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
L
LUKMAN • couple • jp
8
2026-01-30 • via Nuitee
S
Sato • couple • jp
8
2026-01-28 • via Nuitee
L
Li Kai • solo_traveller • sg
9
Pros:

Really great that they had a lot of amenities like bath salts etc. Very good location in Shinjuku and near a more quiet station!

2026-01-27 • via Nuitee
T
Tom • couple • au
8
Amazing stay for our first time in Japan 🇯🇵
Pros:

Great central location, very good inclusions like free snacks and drinks

Cons:

Room was a little small but we adapted

2026-01-20 • via Nuitee
G
Galina • couple • ca
8
2026-01-19 • via Nuitee
Z
ZHENG • couple • cn
10
下次还来！
Pros:

位置好，距离新宿站、东新宿站都很近，步行就可以！房间内设施非常完备，要什么有什么！服务也非常周到！

2026-01-19 • via Nuitee
R
Rasmus • couple • dk
9
2026-01-19 • via Nuitee
M
Michael • extended_group • gb
10
2026-01-15 • via Nuitee
A
Alvaro • extended_group • pe
9
Buena estadía
Pros:

El personal muy atento a las necesidades de nuestro grupo, siempre dispuestos a ayudarnos. Por otro lado nos ayudaron en conseguir transporte para el aeropuerto muy rápidamente cuando lo necesitamos. El precio a través de booking.com fue muy conveniente especialmente para la ubicación del hotel

Cons:

Tuvimos que pagar una noche adicional por un percance con nuestro vuelo, el precio de esa noche me pareció muy alto frente a lo que costó en la página de booking

2026-01-14 • via Nuitee
R
Raghava Praneeth • couple • fr
8
2026-01-12 • via Nuitee
B
Brett • couple • us
8
2026-01-11 • via Nuitee
H
Helena • family_with_children • cz
10
2026-01-06 • via Nuitee
H
Helena • couple • cz
10
2026-01-06 • via Nuitee
J
John • extended_group • de
8
Pros:

Clean, good sized rooms, lots of free amenities, good location

Cons:

Very small reception area

2026-01-04 • via Nuitee
K
Kristoffer • solo_traveller • no
8
2026-01-03 • via Nuitee
R
Rebecca • extended_group • sg
9
Pros:

The facilities, amenities as well as the free snacks, beverages, mini buffet and toiletries.

Cons:

There wasn't free parking.

2026-01-02 • via Nuitee
M
mshr • couple • jp
8
2025-12-30 • via Nuitee
B
Büşra • couple • tr
10
2025-12-29 • via Nuitee
M
Max • couple • jp
10
2025-12-17 • via Nuitee
S
Steele • couple • ca
10
Pros:

Everything

2025-12-16 • via Nuitee