Aloft by Marriott Charlotte Airport

Hotels
Aloft
8.7 (753 reviews)
3928 Memorial Parkway , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent service quality
Limited amenities and food options

Categories

Cleanliness
8.26
Some reviews mention cleanliness positively, but there were issues raised about room conditions.
Service
9.23
Positive sentiment about staff, although there were a few service complaints.
Location
9.27
Many reviews highlight the convenient and safe location.
Room Quality
8.72
Generally positive feedback about room quality, although some issues were noted.
Amenities
8.25
Limited feedback on amenities, with some complaints about food choices.
Value for Money
8.71
Many reviews suggest the hotel was affordable and provided decent value.
Food and Beverage
8.26
Feedback indicates that food options were somewhat limited.
Overall Experience
8.93
Overall stay perceived positively, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Modern and Convenient Accommodation
Located just a short distance from popular attractions like Bank of America Stadium and the Mint Museum of Craft Design, Aloft Charlotte Airport offers a comfortable stay in Charlotte. The hotel features air-conditioned rooms with free WiFi, a fitness centre, and a business centre for guest use.

Stylish Rooms with Amenities
Guests can enjoy well-equipped rooms with a flat-screen TV, safety deposit box, and coffee machine. Some units even offer pool views, and all rooms come with a fridge for added convenience.

Helpful Staff and Nearby Attractions
The 24-hour front desk staff, fluent in English and Spanish, are always available to assist guests. With SouthPark Mall and the NASCAR Hall of Fame within a short drive, Aloft Charlotte Airport is the perfect choice for your stay in Charlotte.

Book your stay at Aloft Charlotte Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 753 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
R
Rashad solo_traveller us
10
2026-07-25 via Nuitee
J
Jess solo_traveller pr
9
2026-07-23 via Nuitee
J
Jess solo_traveller pr
9
2026-07-23 via Nuitee
J
Jess solo_traveller pr
9
2026-07-23 via Nuitee
C
Cotton couple us
10
2026-07-21 via Nuitee
M
Mykellya solo_traveller us
7
The over all stay after i addressed my issues was great. Very convenient location wise.
Pros:

The staff was friendly, it was comfortable and the speaker in room was huge plus.

Cons:

The room was not cleaned well, hair, dirty floors and dusty, my facial tissue had 5 tissues in the box left, the lighting in poor, very dim, pool is extremely small, down stairs is tight space wise, says come with breakfast however was told I had to pay for it.

2026-07-20 via Nuitee
E
Erica solo_traveller us
9
Close to airport
Pros:

The check in process and shuttle ride to and from the airport was great the rooms were cute and had enough space for its purpose.Was happy that they had my room ready before 3 and I had a later checkout They could have done a little better on cleaning the floors it was dust and crumbs in spots it shouldn't have been. Overall the stay was cool for a little weekend trip a few restaurants around and Uber rides up and mid town was reasonable.i flew in for a concert and the Uber to the stadium was a reasonable price and to dinner.Nice pool and outside area. I paid 700 check in on Friday check out on Sunday so I guess that was a fair price.

Cons:

Could have been a little more clean.

2026-07-20 via Nuitee
R
Russell couple us
10
2026-07-18 via Nuitee
A
Amber couple us
9
2026-07-15 via Nuitee
S
Sasha solo_traveller us
10
Love it
Pros:

I LOVED EVERYTHING FROM OUTSIDE TO INSIDE
I JUST FELL IN LOVE WITH THE HOTEL IM DEFINITELY COMING BACK

2026-07-13 via Nuitee
F
Faneasha couple us
10
2026-07-11 via Nuitee
M
Marcus couple us
1
2026-07-11 via Nuitee
A
Angela solo_traveller us
9
Pros:

The staff was very friendly

2026-07-09 via Nuitee
D
Daniel couple gb
8
Perfect for an airport stay, value for money in real luxury.
Pros:

Location, free airport shuttle, snacks and drink selection, friendly staff and room size and quality.

Cons:

The AC was very loud even when turned off.

2026-07-07 via Nuitee
L
Latresa couple us
10
It was very nice! The staff was really friendly and helpful. I will definitely be back.
Pros:

It was very nice and colorful

Cons:

Everything was nice

2026-06-30 via Nuitee
D
Deautise couple us
10
2026-06-29 via Nuitee
D
DANIELLE couple us
10
2026-06-29 via Nuitee
Q
Qasim family_with_children us
10
2026-06-29 via Nuitee
L
LuperNY solo_traveller us
5
Clean Room, NOT HOT BREAKFAST,
Pros:

Clean room, Nice Bar, Nice pool.

Cons:

NOT BREAKFAST,
Not coffee.

2026-06-28 via Nuitee
J
Jabria couple us
3
Pretty hotel that doesn’t meet the needs of customers
Pros:

The aesthetic is really nice

Cons:

There was a multitude of things that I disliked about the hotel starting with the lack of information given during check in. Typically the hotel lets you know how much the deposit is and if there is a deposit. We weren’t informed about the deposit. Also during check in they should have let us know that there wasn’t a chef. So we couldn’t get food from the hotel or get breakfast. There isn’t a microwave in the room. You have to walk to where the ice maker is down the hallway just to heat and eat your food. We stayed for two night and the staff doesn’t let you know much. Normally hotels have a breakfast bar or you could just go downstairs and get breakfast. Here you have to get a pamphlet and fill it out which no one let us know about, since there wasn’t a chef we couldn’t get breakfast anyway. There issue a freezer portion to the refrigerator. It also lacks outlets. There is an outlet attached to the desk beside the bed but it is loose so the charger kept falling out. The way the design of the sink is very weird as well. When you go to wash your hands it makes a mess all over the sink due to poor design

2026-06-28 via Nuitee