Element Atlanta Buckhead

Hotels
Element by Westin
9.4 (567 reviews)
3491 Piedmont Road , Atlanta , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean hotel
Good location
Cook to order breakfast
Cons:
Poor water pressure
Parking gate issues
Room service limitations

Categories

Cleanliness
9.35
The hotel is clean and overall a decent place.
Service
9.85
The staff are exceptional. They are kind, courteous, accommodating, and professional.
Location
9.55
Great walkable location, easy to find scooters to run around the area.
Room Quality
9.15
Good size of the room with a full kitchen; however, some maintenance issues noted.
Amenities
9.35
Cook to order breakfast, nice bar; however, needs better maintenance.
Value for Money
9.35
The rate and location met our needs for family accommodation.
Food and Beverage
8.85
Breakfast was good and included.
Overall Experience
9.75
Overall a great stay with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:29

Property Description

Modern and Convenient Accommodation in Buckhead - North Atlanta

Convenient Location: Element Atlanta Buckhead is centrally located near top attractions like Atlanta History Center, Atlanta Botanical Garden, and High Museum of Art.

Well-Equipped Facilities: Enjoy access to an indoor pool, fitness centre, and a 24-hour front desk for all your needs.

Nearby Attractions: Explore Piedmont Park and Atlantic Station just a short distance away, with easy access to DeKalb-Peachtree Airport.

Experience comfort and convenience at Element Atlanta Buckhead. Book your stay now to enjoy a memorable visit to Atlanta!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

9.4
Based on 567 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.55
Room Quality: 9.15
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.75
V
Vincente couple us
10
2026-02-14 via Nuitee
J
John solo_traveller us
7
Friendly, helpful staff, good quality room.
Pros:

The staff were very friendly and helpful. The room, shower, and bed quality were all great for the price. Breakfast was really good for a continental breakfast.

Cons:

I didn’t really appreciate being notified for the first time at the front desk during check-in that there would be $25 per night for parking. For this reason, I won’t be coming back to this hotel unless that changes.

2026-01-20 via Nuitee
Z
Zachary couple us
9
Great stay
Pros:

Great breakfast

Cons:

All well

2026-01-19 via Nuitee
K
Kathy family_with_children us
9
Good stay with convenient location
Pros:

Clean with good location

Cons:

Room was not ready on time but staff very helpful.

2026-01-19 via Nuitee
E
Ebony family_with_children us
6
Pros:

I liked the location. It was close to the mall.

Cons:

I felt that the room could have been cleaner and everything in the room could have worked. Like the lights and vents.

2026-01-19 via Nuitee
K
Kalvin solo_traveller us
10
2026-01-19 via Nuitee
P
Phyllis family_with_children us
10
2026-01-19 via Nuitee
L
Leandrea couple us
9
Besides a few room upgrades needed, this is an overall great place to stay.
Pros:

Everything was great, the room could’ve had more upgrades, the bathroom specifically I think a little more Of an elegant design and setup would’ve been great.

Cons:

The bathroom was cheaply built

2026-01-08 via Nuitee
F
Francisco couple us
1
great faciliuty
Pros:

Very nice, new facility, spacious room, super clean, good quality breakfast

Cons:

The reception staff treated us like they were doing us a favor, NO hospitality, even at checkout, we have experienced better treatment at motel 6!!

2026-01-05 via Nuitee
4
404erickaw Family
8
Great Location, Friendly Staff, Clean Hotel
Pros:

The staff are exceptional. They are kind and courteous. Very accommodating. The hotel is clean and overall a decent place. The breakfast was good and included. If you are a minimalist, this hotel is for you. I am prefer more upscale amenities; however, the rate, location, and size of the room met our needs and we would stay again as a family. Having a full kitchen was a bonus since we were here for several days and on Christmas Day, and ate in.

2025-12-26 via Tripadvisor
T
TakingBigBitesSlowly Friends getaway
10
The staff make this place 5-star-plus!
Pros:

This hotel is like other good hotels - clean, comfortable, quiet, attractive, convenient, good breakfast & snacks, nice bar with outdoor seating - but the staff make it 5-star-plus! Everyone was uniformly *helpful*, gracious, professional, efficient & just plain ol' nice! Many thanks to Mr Turrell & his entire crew. We'll be back & we'll send friends!

2025-12-23 via Tripadvisor
A
admiredb727 Family Philadelphia, Pennsylvania
10
Exceptional Customer Service & Amenities
Pros:

This was my first experience at this property and both the amenities and the staff were EXCEPTIONAL! I would like to particularly thank Chase, the front desk staff who helped solve a recording concern. I look forward to visiting again next month.

2025-12-22 via Tripadvisor
A
Arseneau family_with_children us
10
Pros:

Kind employees

Cons:

Parking gate wouldn't open

2025-12-20 via Nuitee
1
120bennyc Business Scappoose, Oregon
8
Week stay in December, Great Stay and room for improvement.
Pros:

Friendly staff, cook to order breakfast. Hotel needs maintenance, water pressure is poor in the morning and no hot tub. Front entrance is an issue with Uber drivers as the driveway entrance is obscured. Great walkable location, easy to find scooters to run around the area.

2025-12-14 via Tripadvisor
D
Denzel couple us
10
2025-12-12 via Nuitee
R
rcfrohock Business Bluff Park, Alabama
8
Good hotel, two issues
Pros:

Good location, newer, and friendly staff. The exercise room is great. My two complaints were 1) worst water pressure of any hotel shower ever, and 2) room service by request only, which was on a paper they handed me at check-in but wasn’t mentioned, although all the other details were said.

2025-12-05 via Tripadvisor
C
C8461IRsuzannep Couples
10
Amazing Hotel!!!!
Pros:

We received extraordinary customer service in this centrally located, spotless, modern and very comfortable hotel. The Element in Buckhead is professionally and superbly run by Rodolfo Ortega, its General Manager who ensures that all of his staff warmly welcomes and treats guests like family at the hotel. Mr. Ortega personally greeted us during our stay and asked if we were happy with our room and experience. The front desk staff is amazing in their friendliness, eagerness to ensure each guest's comfort and professionalism. We have to give special thanks to Terrell, Deja, Brittany, Kelly, Chase, Rochelle and Osirus, and the other staff, who warmly greeted us each day, and sought to ensure our stay was exceptional. Our room was bright, beautifully decorated, with very comfortable beds and a very well equipped kitchenette. We appreciated the pots and pans, toaster, stoneware and flatware. Our room was very quiet and we always felt safe coming in any time of the day or night. The cleaning staff, led by Iris, who is so accommodating and kind, kept our room and upscale bathroom spotless. The Element offers one of the best complimentary breakfasts, we have had in all of years of business travel. Fresh fruit, yogurt, muffins, bagels, granola bars, lattes and coffee are plentiful everyday; but what really makes the breakfast standout, is Chantae, who cooks incredible made to order eggs, pancakes and always includes special treats as she serves each of the guests. Her warm friendliness, conversation, hard work and smiles make each morning very special.
We enjoyed the top tier, well-equipped and clean gym which overlooks Piedmont Rd, and the pool. We also have to give a shoutout to Issac, head of engineering, who always greeted us warmly and RJ, with security, who kept us laughing and offered wonderful service. The Element has several wonderful restaurants within a one minute walk, including Mister 01 Pizza, and a large Publix within a five minute walk.
The parking for the hotel is easy and safe.
The Secret Garden bar/restaurant in the Element has a cozy patio with a fire pit; and offers delicious food.
We very highly recommend the Element Buckhead to anyone looking for a hotel in Atlanta. Our stay was incredible with all of the staff absolutely going above and beyond to ensure our comfort.

2025-12-04 via Tripadvisor
A
andrewdX3877UD Family
10
Great hotel
Pros:

Great hotel. Stay here mostly when we visit Atlanta. Comfortable and clean rooms, excellent staff, good breakfast and convenient location.

2025-11-28 via Tripadvisor
B
brown solo_traveller us
10
2025-11-20 via Nuitee
I
Idayat extended_group us
10
10/10
Pros:

loved it

Cons:

nothing

2025-11-20 via Nuitee