Touchstone Hotel - City Center

Hotels
•
Independent
8.2 (175 reviews)
480 Geary St, San Francisco, California, 94102 , San Francisco , US
1-415 7711600

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Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from surrounding area
Lack of air conditioning

Categories

Cleanliness
7.63
The rooms were clean but some reviews mentioned noise issues and surrounding area cleanliness.
Service
9.1
Staff were consistently noted as friendly and helpful, contributing positively to the experience.
Location
8.14
Convenient location near public transportation and Union Square, but mixed reviews about surrounding area safety.
Room Quality
8.09
Rooms had good space and comfort despite some concerns about outdated decor and noise.
Amenities
7.62
Basic amenities available, with issues noted regarding the lack of air conditioning.
Value for Money
8.58
Good value considering the location and affordability in context, with overall favorable impressions.
Food and Beverage
8.13
Mention of good breakfast options but limited details provided in reviews.
Overall Experience
8.3
Overall satisfaction mixed with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:22

Property Description

Discover the charm and comfort of Touchstone Hotel - City Center, your ideal urban retreat in the heart of San Francisco.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour front desk is always ready to assist you, whether it's luggage storage or securing your personal belongings in our safe deposit box.

Comfortable and Unique Rooms
Each of our 44 individually decorated guestrooms offers a cozy atmosphere with designer toiletries and hair dryers, ensuring a rejuvenating stay. Experience modern comfort, whether you're visiting for business or leisure.

Perfect Central Location
With Union Square just a 5-minute stroll away, enjoy easy access to the city's most iconic attractions, including the Westin St Francis Hotel and the breathtaking Golden Gate Park.

Don't miss out on an unforgettable experience—book your stay at Touchstone Hotel - City Center today!

Important information:

  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.2
Based on 175 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
P
Paola • couple • co
8
2026-05-07 • via Nuitee
J
Joelle • couple • us
8
2026-05-06 • via Nuitee
V
VALERIIA • solo_traveller • ru
9
Pros:

Location is great. Room was OK

2026-05-06 • via Nuitee
C
Carlos • solo_traveller • us
10
Met or exceeded expectation
Pros:

I mean, just about everything about it met or exceeded my expectations. I'm not a fancy person so a hot shower, a fairly comfortable bed and a decent view is all I can really ask for and this place had it all. I really enjoyed the touch of keeping some books in the room

Cons:

The windows wouldnt stay open unless they were all the way open, but realistically that's the case with all old windows like that

2026-05-02 • via Nuitee
M
Marija • solo_traveller • rs
1
Find another place for similar price.
Pros:

All staff were super helpful and nice. They made my stay bearable.

Cons:

Outdated, weird smell, not very clean, uncomfortable. Elevator is too slow. No AC, fan on the ceiling making noise. Nothing to like.

2026-05-02 • via Nuitee
A
Ali • solo_traveller • tr
5
2026-05-01 • via Nuitee
M
Mohamed • solo_traveller • us
7
Pros:

Yes good

Cons:

No

2026-05-01 • via Nuitee
C
Christo/Jazmin • solo_traveller • kr
7
2026-04-29 • via Nuitee
M
Melissa • solo_traveller • us
1
2026-04-29 • via Nuitee
M
Melanie • couple • au
8
Good location and great people at the front desk. Suitable for a quick stay and easy access to Union Square and shopping
Pros:

The management went beyond and were awesome. Room was clean and comfortable.

Cons:

The bed was a bit too firm for my liking but others may prefer firm

2026-04-26 • via Nuitee
A
Alvarez Lobo • extended_group • hn
8
Great price for being in San Francisco.
Pros:

The price

Cons:

Elevator is slow, room has a particular smell.
Maybe change towels for newer ones. Shampoo, conditioner, and body wash is the same.

2026-04-21 • via Nuitee
G
Giada • couple • ch
9
2026-04-21 • via Nuitee
R
RICHARD • solo_traveller • us
8
Fantastic value stay in a central location
Pros:

Convenient location, great staff

Cons:

No room fridge or room safe

2026-04-18 • via Nuitee
C
christian • solo_traveller • mt
8
2026-04-18 • via Nuitee
D
Deborah • extended_group • fr
6
Correct pour une nuit.
Pros:

La localisation est top

Cons:

Assez bruyant

2026-04-18 • via Nuitee
M
MARTIN GERARDO • solo_traveller • mx
10
confortable & well located
Pros:

well located, staff was very nice

Cons:

I think it was perfect for the money

2026-04-18 • via Nuitee
A
Alfonso • extended_group • co
1
Cons:

PESIMO SERVICIO, HABITACION SUCIA Y SIN CALEFACCION.

2026-04-15 • via Nuitee
Y
Yuji • solo_traveller • jp
10
Great!!
Pros:

The comfort, price, location, and staff—everything was great.

Cons:

Nothing

2026-04-14 • via Nuitee
M
Marcel • solo_traveller • de
7
Pros:

Sehr freundliche Rezeption und sehr hilfsbereit. Gute Lage des Hotels im Stadtzentrum. Gut an den öffentlichen Personennahverkehr angeschlossen.

2026-04-12 • via Nuitee
H
Honza • solo_traveller • cz
7
Pros:

I liked the location.

Cons:

The windows werent closed properly so it was kinda cold inside

2026-04-12 • via Nuitee