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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Yoga classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Delivered food - securely covered
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Walking tours
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Key card access
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Tour/class on local culture
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Themed dinner nights
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort in air-conditioned rooms with modern amenities and stylish decor.
Convenient Location
Located near popular attractions, the hotel offers easy access to explore the city of Lecce.
Personalized Service
Enjoy exceptional service with a 24-hour front desk, concierge assistance, and airport transfers.
To book your stay at Pollicastro Boutique Hotel and indulge in a memorable experience, please make your reservation now.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.
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Pets
Pets are not allowed.
Location
Guest Reviews
Ubicación, comodidad
Tuvimos problemas con el aire acondicionado era domingo pero estábamos en hotel de muy alta categoría solución parcial ese día al día siguiente perfecto
Incrível, maravilhoso hotel, café da manhã com produtos locais, atendimento individualizado, instalações que combinam com a cidade em pedra, luxuoso, toalhas ótimas, cama e travesseiros excelentes
Nada
This hotel was beautiful and exceeded our expectations! We loved the unique feel of the hotel and the seamless combination of history and new art. Breakfast was plentiful and staff was very helpful! The hotel was in a perfect location to everything and the valet parking made it very easy for us with a rental car.
Nothing!
Accueil XXL
Emplacement
Qualité services
Accès un peu compliqué pour la voiture
La suite
Petit déjeuner , pas assez de choix, par exemple uniquement du yaourt sucré, service pas à niveau
The location was perfect and the traditional architecture of the building was really impressive. The hosts were very welcoming with excellent restaurant recommendations. The rooftop terrace was pretty and welcoming
The bed was uncomfortably hard (room 211) no ambiance in communal areas or drinks service on the rooftop terrace.
Lugar lindisimo, personal excelente, instalaciones, alimentos, todo de 10, sin suda planearemos un regreso.
Staff was EXCEPTIONAL!! Building was outstanding. We absolutely loved this place and highly recommend
All points at this property were outstanding
Ausgezeichnetes Frühstück
Tolles Service
Ganz besonders eindrucksvolles Haus
Nehmen Sie sich Zeit für das Haus, Ihr Zimmer und das Frühstücken
Die Anreise mit dem eigenen Auto ist angsteinflössend, da das Gassensystem sehr eng ist. wenn angekommen, ist die Freude groß.
Beautiful property & great walking distance in the historical part of the city. Excellent breakfast! The restoration of the property is very well done.
Driving to location is very difficult due to satellite connection. An 8 min drive from another location in the city turned into 1 hour due to closed streets, traffic, etc. Partner stayed in car & I got out & walked to hotel thru multiple reroutes on Apple Maps. Google Maps didn’t work at all.
Upon getting to the hotel, I asked for help.
If one of the valets could help with getting the car to their hotel (which we pre paid for this service) & Francesca said “no, we don’t do that”
She spoke excellent English & I explained, we had to back up more than 1/2 a mi. on narrow shut down street & needed assistance. She replied again “no, not our responsibility, you must get it here yourself & said they had no staff for this”.
There was a Valet Man standing right there so, I asked if he could help. She said no again & that he was busy. He was standing there for 10 mins while all of this went on. Then, he started “loud talking w/ red face of anger & complaining in Italian. “
I told them if I couldn’t get help, I need to cancel the reservation since I couldn’t get there & couldn’t get help. He did wind up walking with me for 2 blocks to the car & help after 30 minutes of almost a yelling tone in the voices of her & valet.
I was respectful to them (they have hard jobs) in other words, I was not the “rude American”
BUT, the rest of the stay & staff was fabulous & had a good experience!
Lo bien decorado, un gusto muy lindo , elegante y cálido!!
Beautiful property
The rooms were amazing. Nice breakfast area, great bar and seating area on the roof.
Right in the centre of Lecce
Brilliant location for access to sights around city and staff service
Some details in respect of housekeeping
Le Pollicastro est un endroit magnifique, et très accueillant. Les équipes sont au petit soin et adorables. Un tres beau souvenir dans une ville somptueuse.
Hôtel tout confort très bien situé au cœur du centre historique de Lecce
Pollicastro is a unique and beautiful boutique hotel. From the moment you walk in you are immersed in the artistry and design of this space. Every detail was created with love. The art could be in a museum but is instead here for us to enjoy. The rooms were spacious and comfortable. Everything was immaculately clean. Staff were helpful and courteous. The breakfast offerings were very good and staff attentive and helpful. Location was perfect for exploring Lecce.
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