Tru By Hilton Prattville

Hotels
•
Tru by Hilton
8.3 (410 reviews)
2600 block of Legends Parkway , Prattville , US
+1 334-595-5300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Poor breakfast
High price for quality
Room discomfort

Categories

Cleanliness
8.01
Some issues reported, such as hair in the bathroom, but many found rooms clean.
Service
9.48
Staff was frequently noted as friendly and helpful.
Location
9.52
Convenient location appreciated by multiple guests.
Room Quality
7.47
Rooms were small and some guests reported discomfort.
Amenities
7.5
Lack of basic amenities like coffee pots and microwaves.
Value for Money
7.96
Guests felt prices were high relative to the provided quality.
Food and Beverage
7.01
Breakfast quality was generally considered poor.
Overall Experience
9.48
Many guests expressed an overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:21

Property Description

Modern and Comfortable Stay
Tru By Hilton Prattville offers a modern and comfortable stay just 14 km from Rosa Parks Museum. The 3-star hotel provides air-conditioned rooms with essential amenities such as a flat-screen TV, a fridge, and free WiFi.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, ensuring assistance whenever needed. The property's allergy-free rooms, along with bed linen and towels provided in each room, cater to a comfortable and worry-free stay for all guests.

Nearby Attractions
Located close to key attractions like Alabama Capitol and Civil Rights Memorial, guests can explore the city with ease. With Montgomery Regional Airport just 25 km away, Tru By Hilton Prattville is the perfect choice for travelers seeking comfort and accessibility.

Experience a modern stay with convenient amenities at Tru By Hilton Prattville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 410 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 9.48
J
Jay • couple • us
8
2026-10-28 • via Nuitee
E
Emily • solo_traveller • us
5
👍
2026-10-21 • via Nuitee
J
Jeff • couple • us
10
2026-10-19 • via Nuitee
M
Marquis • solo_traveller • us
10
Good times
Pros:

Everything, including my guest...

Cons:

It took a about 20 minutes for the receptionist to return to the desk for me to check in. She was helping another guest, I was told.

2026-10-12 • via Nuitee
W
whisler • solo_traveller • us
9
2026-10-08 • via Nuitee
C
Crystal • extended_group • us
10
Short, sweet & comfortable.
Pros:

Very clean lobby & friendly staff.

Cons:

Bathroom could use some TLC. Wallpaper was peeling & toilet paper holder was broken. Also the towel rack was separated from the wall nearly falling off.

2026-10-08 • via Nuitee
T
Terence • couple • us
9
2026-09-19 • via Nuitee
P
Patrick • couple • us
10
2026-09-16 • via Nuitee
C
Corey • couple • us
9
2026-09-07 • via Nuitee
M
Mary • couple • us
9
2026-09-07 • via Nuitee
L
LC • solo_traveller • us
10
2026-08-27 • via Nuitee
M
Marina • couple • us
1
Hotel glitch
Cons:

System was down and after traveling 13 hours they couldn't give us our room we booked on bookingmcom

2026-08-05 • via Nuitee
7
799lilahm • Solo travel
10
Great Stay
Pros:

5/5! Enjoyed my stay and the room was clean and staff was great. The GM is doing a great job! Mr. Goode was also very helpful and I will be back whenever traveling through prattville again!

2026-07-16 • via Tripadvisor
K
Karen • couple • us
9
Tru by Hilton Prattville-perfect location in a shopping center with multiple restaurants and a Target and Home Depot.
2026-07-07 • via Nuitee
M
Martha • solo_traveller • us
9
Pros:

Location was great

Cons:

Pillows too soft and not enough towels

2026-07-06 • via Nuitee
H
Harrison • solo_traveller • us
9
2026-07-06 • via Nuitee
M
mirasocal • couple • us
4
Will not stay at a Tru property again.
Pros:

Friendly staff, excellent food/beverage offerings.

Cons:

Room was dangerously damp. Slippery floors.
A/c unit was hit or miss on temperature.
Bedside lamp not functional.
No soap in shower.

2026-07-02 • via Nuitee
M
Mark • couple • us
1
Did not stay. Left immediately and requested refund.
Pros:

The location was the only positive.

Cons:

I've already submitted a request to refund. The property was drastically different than posted photos. We arrived, went through check-in, and received a room that resembled a converted closet. Fixtures were broken, and the room smelled like curdled milk. Furthermore, the guests next door were loud and made my partner uncomfortable.

2026-06-26 • via Nuitee
B
Boshell • solo_traveller • us
1
Pros:

nothing

Cons:

everything

2026-06-25 • via Nuitee
T
Tommy • solo_traveller • us
10
2026-06-20 • via Nuitee