CitySpace Tower Bridge

Hotels
6.6 (954 reviews)
64 Tower Bridge Road , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Pet bowls
Pet basket
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Comfortable bed
Convenient location
Cons:
Poor cleanliness
Unsatisfactory service

Categories

Cleanliness
4.98
Numerous complaints about dirt, black mold, and unclean rooms.
Service
5.96
Mixed experiences with service; some found it helpful on WhatsApp, but others reported rudeness and poor responsiveness.
Location
8.5
Positively noted for proximity to shops and city centre.
Room Quality
5.95
Rooms smaller than expected, with issues such as discomfort and lack of functionality.
Amenities
5.48
Limited amenities reported; some areas not well-equipped.
Value for Money
6.94
Not meeting expectations given the experiences shared; some good elements noted.
Food and Beverage
7.99
Basic provisions like tea and coffee provided, though not mentioned extensively.
Overall Experience
6.96
General dissatisfaction from experiences shared, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:49

Property Description

Prime Location in London
CitySpace Tower Bridge is ideally located near iconic landmarks such as Tower of London and London Bridge Underground Station, making it a perfect choice for travelers wanting to explore the heart of the city.

Modern Amenities
Enjoy the convenience of free WiFi throughout the property, well-equipped rooms with flat-screen TVs, and private bathrooms with complimentary toiletries. Some rooms even feature a kitchen with a fridge, ensuring a comfortable stay for all guests.

Accessible to Transportation
With Liverpool Street Underground Station and Waterloo Station in close proximity, as well as easy access to London City Airport, CitySpace Tower Bridge provides seamless connections for travelers.

Ready to experience the best of London? Book your stay at CitySpace Tower Bridge now.

Important information:

Please note the property offer self check in and do not have staff on site during arrival.

They now offer self check in, guests will receive an email with the possibility to securely upload passports and IDs prior to arrival after which self check in details will be shared.

You will receive an email 3 days prior to check in to complete your online registration. Once this is completed, you will automatically receive your check in details. Note that check in is from 3pm and check out is at 10am.

Please note that there is no lift at this property and rooms are located over 3 floors.
Limited luggage storage is available on a request basis.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children from 4 years old to 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 954 reviews
Cleanliness: 4.98
Service: 5.96
Location: 8.5
Room Quality: 5.95
Amenities: 5.48
Value for Money: 6.94
Food and Beverage: 7.99
Overall Experience: 6.96
V
Verified traveler
4
Would never book
Pros:

The stay was cancelled with no explanation and whilst I got a refund, I booked it at the time I did as I realised it would be a struggle to find accommodation at this time. It was a struggle and obviously at a later date cost more.

Annoyingly it has never been removed as a booked stay and thay has probably made me madder than anything else.

2025-08-24 via Nuitee
A
Asta young couple gb
4
Good for a quick stay however service and cleaniness needs major improvement.
Pros:

The bed was very comfortable and bathroom had good shampoo and shower gell

Cons:

It was dirty in places that werent obvious, for example down the sides of the bed was dirty and under the bed had clearly never been cleaned. There was black mold in the shower. The room had no tv remotes and none of 2 tvs could be used. Furthermore we arived 10 minutes after check in time and the room was still being cleaned and the staff hygiene was not very pleasant.

2025-07-30 via Nuitee
L
Leya with friends gb
7
Good location, room a little smaller than expected
Pros:

Shops nearby, good location in London. The staff are available on WhatsApp 24/7 with quick replies which was so helpful. Late check in available too but staff were very helpful online.

Cons:

The rooms are smaller than what they look like in pics, the bath room was quite small and cramped too, small toilet too. Ideal for one person stay pushing to two, stayed with my friend and it was feeling a little cramped. No physical person at reception , done online

2025-07-28 via Nuitee
J
Jane young couple gb
10
Exceptional
2025-07-28 via Nuitee
G
Georgia solo traveller gb
10
Exceptional
2025-07-27 via Nuitee
F
Fallah young couple ch
8
Very good
2025-07-25 via Nuitee
M
Madeleine young couple gb
1
Bad
2025-07-22 via Nuitee
L
Luke with friends gb
1
DONT BOOK!! Worst hotel ever
Pros:

Nothing at all

Cons:

Staff rude, didn't answer WhatsApp when struggling with this properties difficult check in procedure, landline in entrance disconnected, room was dust not clean! Floor boreds move, false advertised with size of room, dirty glasses AWFUL

2025-07-21 via Nuitee
S
Samina solo traveller gb
1
Bad
Pros:

Nothing

Cons:

Do not stay here. Trust me just pay more and stay somewhere else. There’s no window no AC rooms are tiny and grotty with no light. My bed had bedbugs so I had to leave and book elsewhere. The building is completely unstaffed and the building door unlocked so absolutely anyone can walk in off the street and up to your rooms if they wanted to. Felt really really unsafe so wouldn’t recommend any women to stay here especially if you are alone.

2025-07-21 via Nuitee
D
Diana review category business travellers gb
1
Bad
Cons:

Were doing building works in the property and was all dusty. My bigger surprise was that when we entered the room was not clean bed unmade like is someone else was stating in there. Left immediately as did not feel a safe place to stay.

2025-07-20 via Nuitee
J
James family
8
Pros:

Bit noisy heard a few sirens during the night . Can’t rate staff as I didn’t see any .

2025-07-19 via Nuitee
B
Bosley young couple nz
8
Very good
2025-07-19 via Nuitee
G
Godonu review category business travellers gb
2
Not worth the price.
Pros:

No noise, I could concentrate on my work.

Cons:

The room was so small, like a prison or cubicle, no air conditioning just a dusty fan. We couldn’t check in until 3pm, which was unpleasant as we travelled from a far distance.
We just stayed for 1 night there, and left very early in the morning.

2025-07-18 via Nuitee
D
Dan review category business travellers gb
5
Let down by niggles
Pros:

Smooth entry

Cons:

Water pressure - cold tap in bathroom sink only capable of a dribble

Socket location - only accessible sockets are above bed so have to have any devices lying on bed with you

2025-07-17 via Nuitee
B
Basso family with young children ie
8
Worth the money but some problems to solve
Pros:

We liked the fact that it was fairly close it was to the city centre, they provided us with a fan (we went during a heat wave), the kitchen was small but had everything you needed (they provided tea/coffee/milk/oatmilk/sugar), the bed was comfortable and the check-in easy, we didn’t experience any noise from the neighbors!

Cons:

It was cleaned but very very very dusty tbh, no salt and a sponge to clean the dishes in the kitchen which could have be provided, the area it’s not the best (we didn’t feel too safe but we also didn’t feel to bad about it), the noise from the street could be a problem for a light sleeper (loads of sirens that contribute to the fact we didn’t feel too comfortable about the area)

2025-07-14 via Nuitee
P
Prashant
10
Value for money
Pros:

Easy to check in. Clean. Comfortable. Spacious. Adequate light.

2025-07-14 via Nuitee
J
Jose young couple es
10
Exceptional
2025-07-14 via Nuitee
B
Barry solo traveller nl
8
Very good
2025-07-13 via Nuitee
B
Brooke
6
Pros:

Didn’t love the no reception aspect. The room its self was clean but no AC and a broken fan in the room.

2025-07-13 via Nuitee
V
Valter review category business travellers pt
8
Very good
Pros:

Not far from the center. Good restaurants nearby.

Cons:

The room is too warm (during the heatwave)

2025-07-12 via Nuitee