Kloof Street Hotel

Friendly and helpful staff. They did resolve a late night noise problem with the guest in the next room. Maintenance of the room and hallways need attention. Our floor was dirty. The breakfast was substantial. Parking (additional cost) was convenient.

very nice hotel and staff

Good Value

Loved the ambience and the restaurant food.

Only stayed one night but the hotel is in a great spot! All the buzz of Kloof Street.
Staff welcoming and friendly. Comfortable room with great shower !!
Excellent breakfast choices
Would definitely recommend

Recently renovated, great location and large rooms. Is a bit noisy on the evening due to being in right next to the bars but to be expected for the location.

I loved this hotel- it was clean, stylish, lovely room and bathroom and great staff, wonderful breakfast and incredible views of Table Mountain. My only complaint is that it was quite noisy in my room which faced the street. Very much recommended but with earplugs!

Highly recommend, staff were fantastic

Overall great experience. Not the top of the top, but very nice. Staff was very friendly and helpful.

The place is honestly in a fabulous location. Kloof street has so much going on any day of the week and it's nice and easy to get to the waterfront.

The rooms are what you need them to be and the bed was actually incredible, such a good nights sleep. If you can get a room with a Table mount view... do it.

Hotel is lovely with very friendly and helpful staff. We had a lovely view of Table mountain and you can enjoy a nice drink by the pool with the backdrop being Table mountain.

Great hotel - little on the noisy side but that's a result of location.

Absolutely lovely and wish we stayed longer. We stayed in the pod as was only one night. But next trip we will get a bigger room and stay longer. Area was fantastic

Can’t believe they don’t have iron in the rooms

Very well located hotel that allows people to experience the Cape Town designed for locals and not just tourists. Still close to major hotels like the Mount Nelson but the flavour of real Cape Town with an abundance of great restaurants and bars.

The hotel was very modern with large rooms, staff were excellent during all my interactions with them (Gabriel was very polite, helpful and always has a warm welcome). Great views of the mountain and a good pool deck.

I had a very comfortable stay at KSH. Pro's and con's summarised:

Pros
- Incredible location (really in the middle of everything you need on kloof street (from bars, to restaurants and groceries).
- Staff were really helpful and friendly at all times and all levels
- Beds were high quality and very comfortable

Cons
- Some areas of the hotel, such as hallways, seem run-down, while inside the rooms are better. This gives a dodgy impression of the hotel at times when it is really better than that.
- Can be noisy over the weekend given the close proximity to bars like La Parada and Tigers Milk who have loud sound systems playing music until 12-2am

What a truly lovely hotel a nice find will definitely return. Staff all were excellent so friendly and helpful. Room I stayed in a Pod was small but fabulous views I sat most days and nights watching the mountain change colours i eat four times in restaurant which was also nice. My openly criticism would be more loungers round the pool.

Overall a great experience. Only thing that was a little annoying was having a problem getting hand towels and wash clothes. Venture to far down to long street and you run into a lot of pot shops. Nothing dangerous other than a few people begging for money. They seem harmless.

A few things that could’ve been explained better up front.

The bar fridge is locked until a R500 deposit is provided.

The secure parking that is charged at R100 per day is locked at 23h00 and unlocked at 05h00, you cannot leave or return during these hours.

The ‘city view’ pod that we were assigned had a window that looked straight onto a metal staircase. When querying the lack of city view we were told we could get a better view but had to pay in more.

Heavy bass started at 15h00 and continued until 23h00.

There are smaller issues that aren’t worth noting, safe to say I won’t be rushing back.

Beautiful hotel, the staff was extremely helpful and went out of their way for me. I love the view from the hotel and the restaurant was really lovely.