The Lofts at Downtown Salem

Hotels
9.1 (408 reviews)
10 West Main Street , Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Clean and spacious rooms
Phenomenal communication with staff
Convenient location
Cons:
Bacterial growth on shower curtain
Inconvenience of nearby restaurant closures

Categories

Cleanliness
8.4
Reported bacterial growth on the shower curtain suggests a need for improved cleaning standards.
Service
9.9
Communication with hotel staff was phenomenal, enhancing the overall experience.
Location
9.4
Convenient location with easy access to downtown and nearby attractions.
Room Quality
9.4
Rooms are clean, spacious, and comfortable, offering a home-like feel.
Amenities
8.9
Well-equipped rooms with good facilities like washer/dryer; however, the restaurants in the building have shut down.
Value for Money
9.4
Given the amenities and overall experience, the stay is considered a good value.
Food and Beverage
7.9
Lack of in-house dining options negatively impacts the score.
Overall Experience
9.5
Overall positive sentiment with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:32

Property Description

Luxurious City Living

Modern Amenities: Enjoy free WiFi, air conditioning, and city views at The Lofts at Downtown Salem. Each unit is equipped with a flat-screen TV, private bathroom with bath and shower, and a kitchen with a dishwasher, microwave, and fridge.

Convenient Location: Situated just 12 km from Civic Center, this 3-star aparthotel also offers easy access to Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo.

Comfortable Stay: With private entrances and bed linen provided, your stay at The Lofts at Downtown Salem will be both convenient and comfortable. Book now for a memorable city getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

9.1
Based on 408 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 7.9
Overall Experience: 9.5
C
Carolyn • couple • us
10
Thanks for the French press coffee-nice touch!
Pros:

Spacious, clean, comfortable bed.

2026-04-24 • via Nuitee
C
Carolyn • couple • us
10
2026-04-24 • via Nuitee
M
Murphy • couple • us
10
2026-04-22 • via Nuitee
J
Jennifer • solo_traveller • us
9
Minor issues with my particular room but really comfortable and great location
Pros:

Spacious, clean, comfortable bed, tastefully decorated

Cons:

Light on wall shining thru window in room 205 24/7.
Coffee maker couldn’t make the coffee we were given.

2026-04-13 • via Nuitee
M
Marc • couple • us
10
2026-04-12 • via Nuitee
P
Paula • family_with_children • us
10
Very chic and modern
Pros:

Very clean. Easy access and great instructions from the owner. The interior of the room in the building is super cool.

Cons:

I would prefer a more automated coffee maker. I do love making a cup of coffee with grounds but being a coffee drinker it would have been nice to have a more on-demand system.

2026-04-07 • via Nuitee
A
Alyssa • couple • us
9
We thoroughly enjoyed our stay, which was a middle point on our drive, and will be returning!
Pros:

The property was clean, the staff, guests, and locals were extremely friendly. The loft itself was cozy and fully stocked, and so much more welcoming than a typical chain hotel. The location felt extremely safe and I loved walking the town.

Cons:

Everything about our stay was perfect. The only slight downside was thin walls/floors, letting in noise from other units such as walking, running water, etc.

2026-04-07 • via Nuitee
M
Megan • family_with_children • us
6
Love the concept and very convenient
Pros:

The doors were often open. So I question the security

Cons:

The walls are super thin
I could people using their keypads
I could hear someone alarm going off next door

2026-03-30 • via Nuitee
C
Charles Ray • family_with_children • us
10
2026-03-25 • via Nuitee
R
Rachel • solo_traveller • us
10
2026-03-20 • via Nuitee
C
Courtney • solo_traveller • us
2
2026-03-11 • via Nuitee
D
David • couple • us
10
2026-03-11 • via Nuitee
A
Alexander • couple • de
9
2026-03-06 • via Nuitee
J
Josh • family_with_children • us
10
2026-03-04 • via Nuitee
D
Draper • family_with_children • us
10
2026-01-28 • via Nuitee
C
Cynthia • couple • us
9
We loved the Lofts and will stay there when in the Salem VA area
Pros:

The design of a separate living area, bedroom and bathroom allowing privacy and personal space. Very clean and quiet location in a downtown setting.

Cons:

Our room only had one chair in the separate living area. Another chair or loveseat would be nice so that couples can sit in the same room.

2026-01-20 • via Nuitee
A
Andrew • couple • us
10
Pros:

Second time staying and enjoy the location and the non-hotel like feel of the room and property. A great farmers market across the street on Saturdays is a bonus!

2026-01-20 • via Nuitee
C
Christie • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Sarah • solo_traveller • us
9
2026-01-19 • via Nuitee
J
Jonathan • solo_traveller • us
10
2025-12-12 • via Nuitee