The Lofts at Downtown Salem

Hotels
9.1 (403 reviews)
10 West Main Street , Salem , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Clean and spacious rooms
Phenomenal communication with staff
Convenient location
Cons:
Bacterial growth on shower curtain
Inconvenience of nearby restaurant closures

Categories

Cleanliness
8.4
Reported bacterial growth on the shower curtain suggests a need for improved cleaning standards.
Service
9.9
Communication with hotel staff was phenomenal, enhancing the overall experience.
Location
9.4
Convenient location with easy access to downtown and nearby attractions.
Room Quality
9.4
Rooms are clean, spacious, and comfortable, offering a home-like feel.
Amenities
8.9
Well-equipped rooms with good facilities like washer/dryer; however, the restaurants in the building have shut down.
Value for Money
9.4
Given the amenities and overall experience, the stay is considered a good value.
Food and Beverage
7.9
Lack of in-house dining options negatively impacts the score.
Overall Experience
9.5
Overall positive sentiment with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:32

Property Description

Luxurious City Living

Modern Amenities: Enjoy free WiFi, air conditioning, and city views at The Lofts at Downtown Salem. Each unit is equipped with a flat-screen TV, private bathroom with bath and shower, and a kitchen with a dishwasher, microwave, and fridge.

Convenient Location: Situated just 12 km from Civic Center, this 3-star aparthotel also offers easy access to Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo.

Comfortable Stay: With private entrances and bed linen provided, your stay at The Lofts at Downtown Salem will be both convenient and comfortable. Book now for a memorable city getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

9.1
Based on 403 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 7.9
Overall Experience: 9.5
D
Draper family_with_children us
10
2026-01-28 via Nuitee
C
Cynthia couple us
9
We loved the Lofts and will stay there when in the Salem VA area
Pros:

The design of a separate living area, bedroom and bathroom allowing privacy and personal space. Very clean and quiet location in a downtown setting.

Cons:

Our room only had one chair in the separate living area. Another chair or loveseat would be nice so that couples can sit in the same room.

2026-01-20 via Nuitee
A
Andrew couple us
10
Pros:

Second time staying and enjoy the location and the non-hotel like feel of the room and property. A great farmers market across the street on Saturdays is a bonus!

2026-01-20 via Nuitee
S
Sarah solo_traveller us
9
2026-01-19 via Nuitee
C
Christie solo_traveller us
10
2026-01-19 via Nuitee
J
Jonathan solo_traveller us
10
2025-12-12 via Nuitee
J
Jeffrey couple us
10
We had a great visit and we will definitely be back. Thanks 😊
Pros:

It was very nice and clean. The room was very clean and comfortable.

Cons:

Everything about the loft was excellent

2025-11-26 via Nuitee
Y
Y7900GEmelanies Solo travel Roanoke, Virginia
6
A few complaints…
Pros:

This was a convenient place to stay while I was in town for a funeral. I stayed in room 103. Three things that really bothered me about this first floor unit that I think others might need to know—
1) There is a VERY bright security light at the bank next door shining into the bedroom window that makes it like daylight in there, even with the blinds closed. I did have my sleep mask, but it was still kinda light in there. Some room darkening blinds would be a much-needed addition for a good night of sleep.
2) I had to wash the fabric shower curtain, as it was covered in that pink bacterial growth that you find in showers that aren’t cleaned often enough. Good thing there was a washer/dryer in the unit! It did come clean.
3) I was unaware that I’d be on a lower unit until after I booked. I could hear the person above me walking, sliding chairs, etc, late into the night. This, coupled with the bright light caused a not very good night of sleep!

2025-11-17 via Tripadvisor
G
Gkwigs Couples Chicago, Illinois
10
Unique & Awesome place to stay!
Pros:

My husband and I had a fantastic 2 day stay at The Lofts! I highly recommend this gem of a hotel. The communication with hotel staff was phenomenal. There are no hotel employees on staff during the evening so make sure you have all the codes and instructions for parking and entry to the building before your arrival.

2025-10-28 via Tripadvisor
L
Leslie couple us
10
2025-10-25 via Nuitee
J
Jeremy Haack couple us
9
Pros:

Location is great. Quiet location.

2025-10-24 via Nuitee
C
Christopher solo_traveller us
9
Great property that I will recommend to visiting in-laws.
Pros:

Spacious, very well equipped and spotlessly clean (practically brand new). Washer/dryer in room. Bed very comfortable. Coffee and tea provided.

Cons:

The two restaurants that shared the building have shut down indefinitely, so you need to go elsewhere for food, although there are multiple options nearby.

2025-10-23 via Nuitee
I
I6231TBshannonl Family
10
Our “go to” place in Salem
Pros:

The entire process to check in to check out is easy and quick. We always choose to stay at the Lofts in our trips because we can bring our dogs, make a meal in the kitchen, and feel like we have a home away from home. It is a great spot to walk around to the brewery, coffee shop and enjoy the Farmer’s Market on Saturdays. Great space. Highly recommend!!

2025-10-19 via Tripadvisor
D
donnabK6951EM Couples
10
Our favorite place to stay heading to Florida! Clean, quiet walking distance of brewery and restaurants.Atmosphere 👍
Pros:

We just love the atmosphere and story behind the building! Our favorite place to stay in the way to Florida! Clean, quiet walking distance
To restaurant and brewery!

We do miss the restaurant below and the bakery “our daily bread”
But Angels diner was a great find!

2025-10-16 via Tripadvisor
D
Debra couple us
10
Inviting and cozy
Pros:

It was awesome. Very clean and great space. We were only there one night but quite spacious and super comfortable. I have no comments for improvement. We will definitely stay there again if in that area

Cons:

Nothing. No complaints whatsoever

2025-10-03 via Nuitee
P
Paul
10
Pros:

Lots of amenities for such an intimate little apartment. Clean! Simple! Lovely! Many attractions and restaurants within 2 blocks. Wish I could live there!!!

2025-10-03 via Nuitee
D
David
10
Pros:

Nice change from the usual hotel room.

2025-10-02 via Nuitee
B
Barry partner
10
Pros:

Spacious rooms. Walk to all the downtown restaurants and shops. Very clean and will definitely stay again

2025-09-25 via Nuitee
M
Morrison couple us
9
We enjoyed our stay.
Pros:

Clean and convenient to all of the places we like to go.

2025-09-08 via Nuitee
S
Steven partner
10
Pros:

Cute place, enter by passcode which was new to us. Hard to find from Main Street, and parking was a mystery at first. We weren’t really sure where to go even after we parked. Once we found the entrance and our room everything was fine. Would come again.

2025-09-07 via Nuitee