Pullman Bandung Grand Central

Hotels
Accor
8.8 (22 reviews)
JL DIPONEGORO NO 27, BANDUNG, Bandung, 40115 , Bandung , ID

Facilities

Full-service spa
Fitness facilities
Electric car charging station
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Great ambience and cleanliness

Categories

Cleanliness
8.7
The ambience was great and very clean.
Service
9.2
Staff was very polite and helpful.
Location
8.7
Standard quality for this hotel tier.
Room Quality
8.7
Standard quality for this hotel tier.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.7
Standard quality for this hotel tier.
Overall Experience
9
Overall, a very pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:17

Property Description

Luxurious Spa Experience
Indulge in relaxation at our full-service spa, perfect for rejuvenating your body and mind.

Recreational Delights
Stay active with our outdoor pool, well-equipped fitness center, and the option to explore the city on rented bicycles.

Gastronomic Delights and Convenient Services
Savor delicious meals at the restaurant or enjoy snacks at the cafe with the convenience of 24-hour room service. Benefit from complimentary Wi-Fi, concierge assistance, and more.

Unwind in style at Pullman Bandung Grand Central and make your reservation today to experience luxury at its finest!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.8
Based on 22 reviews
Cleanliness: 8.7
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
Z
Zahari family
8
Pros:

Staff was very polite and helpful. Ambience was great and very clean. We are not used to do the open concept of the sink area and separating shower and WC area.

2025-09-07 via Nuitee
Z
Zainudin partner
10
Pros:

Nice and cozy place to stay. Staff are very helpful.

2025-06-20 via Nuitee
V
Verified traveler
2
Pros:

The only thing nice about staying here was the breakfast. Checking in was quite a hazzle the room was not even ready at 5PM and very surprisingly the towels were not appropriate for a five star hotel.

2025-04-04 via Nuitee
C
Colin
8
Nice
Pros:

A nice hotel, the service is a little slow and the breakfast options are a bit limited. It is weird the rooms don’t have a desk - just an awkward round table

2025-02-28 via Nuitee
N
Naya Juwita
8
Pros:

Overall very nice stay but can tell from furniture there are old stains and wear and tear. Feels
Kind of unhygienic. But the bed was amazing and staff was very good. Thank you

2025-01-29 via Nuitee
H
Hardik
10
Pros:

Great

2024-11-24 via Nuitee
P
Pancanita
10
Pros:

Nice room and view

2024-11-24 via Nuitee
V
Verified traveler
6
Pros:

Our door lock was damaged it wouldn't work no matter what we do. The lock got stuck. We got locked in and it took over 30 mins wait and repeated calls for the service personnel to come to break the lock and release us. We were almost late for our appointment.

2024-11-04 via Nuitee
V
Verified traveler
10
Pros:

One of the best hotel in Bandung !

2024-09-08 via Nuitee
A
Alexander partner
10
Pros:

Beautiful hotel and amenities. The gym is fantastic, the staff will go above and beyond to help, and it’s a great location

2024-06-11 via Nuitee
C
CH partner
6
Pros:

Its the best that Bandung has, which arguably isnt that much but still. Breakfast was ok, hotel did their best with the room though there are clear signs of datedness. Its also very near some cafes, restaurants and tourist attractions. Id stay here again if i ever came back to Bandung.

2024-02-22 via Nuitee
D
DIANA family
10
Pros:

Clean and new property
Perfect if you want to have a getaway.

2023-12-22 via Nuitee
P
Paul
8
Pros:

Location, great sevice, great dining especially the breakfast buffet

2023-11-30 via Nuitee
F
Felicia
10
Excellent service
Pros:

Dimas at the front desk is very helpful and friendly, we enjoyed our stay at the pullman

2023-02-07 via Nuitee
P
Patrisia
10
Wonderful 5* hotel near ITB University.
Pros:

The hotel's facilites (gym, sauna and swimming pool) are clean, good maintenence and look like new. The staff are friendly too. Family friendly hotel near ITB and Parahyangan Universities.

2023-01-15 via Nuitee
V
Verified traveler
8
Close to the city centre
Pros:

The hotel is pretty new but the building is not really well maintained compare to well-known chained hotel that has been existed for many years back.

The room is comfy enough. Breakfast is just ok and very standard for 5 ⭐️ hotel.

2022-08-14 via Nuitee
G
Greg
10
great place to stay
Pros:

great place , friendly and helpful staff
the breakfast buffet on the ground floor is amazing , one day they had us go up to the roof top bar for breakfast , didn't like it up there as much

2022-06-22 via Nuitee
E
Emilia
10
Pros:

Got an upgrade to suite room, 👍
The room averall was too dark
Others was ok

2022-02-07 via Nuitee
H
Hwi Chie
10
Pros:

great service and good food

2022-01-16 via Nuitee
H
Hadi K
4
Mengecewakan
Pros:

1. Suara knalpot dan klakson kendaraan sangat bising bahkan jam 00.30-04.00 banyak kendaraan yg kebut-kebutan. Sy hanya istirahat selama 3 jam sepanjang malam.
2. Door closer tidak dapat menutup sempurna. Pintu harus ditutup sendiri agar terkunci dari luar
3. Suhu maksimum air panas hanya terasa hangat suam-suam kuku saja, tidak terasa panas.
4. Kelebihan, Staff ramah dan helpfull

2021-11-14 via Nuitee