HOTEL XAUEN en pleno centro con acceso autorizado y a 100m de la Catedral

Hotels
7.5 (2029 reviews)
Plaza Dean Mazas, 3 , Jaén , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
6.58
Several mentions of issues with cleanliness and odors in various reviews.
Service
8.55
Staff is noted to be friendly and attentive, though sometimes understaffed.
Location
9.09
Many reviews highlight the excellent location of the hotel.
Room Quality
6.54
Multiple comments indicate issues such as uncomfortable beds, old furniture, and maintenance problems.
Amenities
7.07
Basic amenities mentioned, but some guests had expectations for more.
Value for Money
7.03
Some reviews express it does not meet the expectations for the price.
Food and Beverage
7.58
Limited comments on food quality, but no significant complaints noted.
Overall Experience
7.55
Overall experience mixed, with notable positives but several issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:57

Property Description

Stunning Views and Relaxation
Hotel Xauen offers a unique experience with its rooftop sun terrace providing breathtaking views of the cathedral, old town, and mountains. Guests can unwind on loungers while enjoying the panoramic scenery.

Delicious Dining Options
Indulge in a buffet breakfast at an additional cost or visit the seasonal outdoor snack bar and cafeteria for a variety of culinary delights. The terrace with tables, chairs, and an outdoor shower offers a perfect spot to enjoy your meals.

Convenient Amenities
The air-conditioned rooms at Xauen come with modern conveniences such as a free safe, satellite TV, and a private bathroom. Free Wi-Fi is available throughout the property, ensuring you stay connected during your stay.

Experience the charm of Jaén with a stay at Hotel Xauen. Book now for an unforgettable getaway!

Important information:

This property is located in a pedestrian-only zone.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 2029 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.55
G
Guido solo_traveller be
7
Pros:

Ligging en parking

2026-05-16 via Nuitee
J
Julio couple es
8
Agradable aunque esperaba mas de la ciudad
Pros:

La ubicacion y la cama.

Cons:

Aunque no estaba lejos el parking que usé, por mi cuenta, es una pena que el hotel no tenga uno mas accesible.

2026-05-15 via Nuitee
M
Moreno García solo_traveller es
6
Buena ubicación, buen trato, instalaciones anticuadas
Pros:

La ubicación y el trato del personal

Cons:

Se escuchaba todo de las habitaciones colindantes, las paredes no limitaban nada el ruido

2026-05-15 via Nuitee
P
Pere couple es
8
Pros:

La ubicación en pleno centro. La amabilidad y competencia del personal

Cons:

Las relativas dificultades para acceder en coche hasta el hotel. Algún detalle un poco "trasnochado" de habitación y baño.

2026-05-14 via Nuitee
M
Marilo couple es
10
Excelente
Pros:

Ubicación

Cons:

Todo bien

2026-05-14 via Nuitee
A
Alfredo Francisco solo_traveller es
4
Regular estancia
Pros:

La ubicación

Cons:

Cuarto de baño pequeño y escaso gel y champú. Además no demasiado limpio e incluso vi una hormiga, lo cual es un poco raro para esta época.

2026-05-14 via Nuitee
R
Rudi solo_traveller be
6
Cons:

Hotel maar vooral parking hotel met auto bijna niet bereikbaar. Douche bad aan renovatie toe.

2026-05-13 via Nuitee
P
Pablo couple es
10
Feliz
Pros:

Limpio, cómodo, acogedor

Cons:

Me gustó todo

2026-05-13 via Nuitee
M
Marina extended_group es
10
Muy recomendado
Pros:

El personal excelente, las camas super cómodas y las habitaciones amplias

Cons:

Lo único que diría malo es que hubiese opción de poner un poco de calor en la habitación ya que por la noche hacía un poco de frío pero por lo demás todo genial

2026-05-13 via Nuitee
M
Marcel Aerne solo_traveller ch
7
Hervorragende Lage
Pros:

Hervorragende Lage mit Parkhaus im Zentrum. Freundliches Personal.

Cons:

Schlechter Geruch im Zimmer. Hinterhofaussicht. Bescheidenes Frühstück.

2026-05-12 via Nuitee
M
Massimo couple it
8
Buon hotel situato in una posizione ideale per la visita della città
Pros:

Colazione essenziale situata in una buona location

Cons:

Qualche presa elettrica erano assolutamente da mettere in sicurezza e i materassi più confortevoli

2026-05-11 via Nuitee
I
Isabel couple es
7
Necesaria una remodelacion
Pros:

La situacion, la amabilidad del personal, la decoracion.

Cons:

La persiana rota de la habitación, los baños antiguos, y en la cafeteria no hay nadie para atender ....el recepcionista cusndo podía venía...y no hay cafe natural....es de maquina.

2026-05-10 via Nuitee
A
Almu couple es
6
No está mal. La relación calidad precio es ok
Pros:

Lo mejor es sin duda el personal

Cons:

El hotel es antiguo pero relación calidad precio pues no está mal.

2026-05-10 via Nuitee
R
ruiz couple es
5
Bien pero no del todo cómoda
Pros:

Personal muy atento
Buenas instalaciones

Cons:

La climatización , pasamos frío en nuestra estancia , la calefacción era central y estaba apagada .

2026-05-10 via Nuitee
G
Gabriel solo_traveller es
1
2026-05-10 via Nuitee
J
jaime solo_traveller es
8
Pros:

Si

Cons:

El desayuno

2026-05-08 via Nuitee
S
Susana solo_traveller es
10
Pros:

Hotel céntrico con personal excelente.

2026-05-08 via Nuitee
N
nosaltres solo_traveller es
10
Volveremos
Pros:

Situacion en centro

Cons:

Todo bien . Un pequeño detalle faltan enchufes en la mesilla y el telefono de la habitacion no conecta con recepcion

2026-05-06 via Nuitee
A
Andreas solo_traveller de
9
2026-05-05 via Nuitee
A
Antoni couple es
10
Plaent
Pros:

Ubicació excel.lent

2026-05-04 via Nuitee