Express City Hotel

Hotels
8.7 (755 reviews)
G. Ilyaev Street 7 , Shymkent , kz

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Noise issues
Improvements needed in breakfast variety

Categories

Cleanliness
8.91
Clean and pleasant; however, some issues were reported with air quality.
Service
9.38
Staff is friendly and attentive; positive sentiment overall.
Location
9.42
Excellent location, close to city center and amenities.
Room Quality
7.87
Some noise from outside and issues with heating; otherwise, decent.
Amenities
8.4
Breakfast has room for improvement; some amenities are lacking.
Value for Money
8.86
Reasonably priced for the quality received; good value.
Food and Beverage
7.91
Variety is limited; some guests felt the breakfast could be better.
Overall Experience
8.88
Generally a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Convenient Location:
Express City Hotel in Shymkent offers 3-star accommodation with a shared lounge, restaurant, and bar. With a 24-hour front desk and airport transfers, guests can enjoy free WiFi throughout the property.

Comfortable Rooms and Amenities:
Each air-conditioned room at Express City Hotel is equipped with essential amenities such as a desk, kettle, minibar, safety deposit box, flat-screen TV, and a private bathroom with a shower. Guests can expect quality bed linen and towels for a comfortable stay.

Easy Airport Access:
Situated just 9 km from Shymkent International Airport, guests can easily reach their accommodation at Express City Hotel. Book now for a convenient and enjoyable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 755 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
A
Askhat family_with_children kz
10
Pros:

Остановился в Express City Hotel во время поездки в Шымкент — и, честно говоря, был приятно удивлён.
В отеле идеальная чистота — всё буквально стерильно, чувствуется высокий стандарт и внимание к деталям. Обслуживание на уровне: персонал вежливый, внимательный и действительно старается сделать пребывание комфортным.
Отдельно хочу отметить администратора Валидахан — очень приятная, профессиональная и отзывчивая, оставила исключительно хорошее впечатление.
Завтраки достойные, всё свежее и вкусное, а с учётом более чем доступной цены — это вообще отличный вариант.
В целом, остался доволен и смело могу рекомендовать этот отель как один из лучших бюджетных вариантов в городе.

2026-04-08 via Nuitee
Владимир family_with_children kz
10
Pros:

Отличный персонал, чистый номер,

2026-04-03 via Nuitee
Несібелі solo_traveller kz
10
2026-03-24 via Nuitee
D
Damir couple kz
10
2026-03-23 via Nuitee
Азамат solo_traveller kz
10
Pros:

Нормально

2026-03-18 via Nuitee
A
Alexander family_with_children de
10
Pros:

!!!

Cons:

Die Dusche hatte nicht funktioniert

2026-03-10 via Nuitee
G
Gainullin solo_traveller kz
10
2026-03-05 via Nuitee
A
Anton family_with_children kz
10
Pros:

Расположение отличное, завтраки большие и вкусные

Cons:

Очень маленьких номер на двоих

2026-02-24 via Nuitee
I
Ilham couple az
10
Pros:

Clean and nice hotel. Staff at reception, Jasmin, was very helpful.

2026-02-08 via Nuitee
W
WEIGUANG solo_traveller cn
8
还可以,整体来说一切都好
Pros:

位置很好

Cons:

早餐有点不新鲜了,可能我吃的有点晚

2026-01-31 via Nuitee
A
Alireza solo_traveller kz
8
2026-01-31 via Nuitee
Исаков solo_traveller kz
10
2026-01-21 via Nuitee
Людмила couple kz
10
2026-01-21 via Nuitee
D
Danuyar solo_traveller kz
10
Всё было великолепно!
2026-01-19 via Nuitee
A
Abzhetova family_with_children kz
10
Pros:

Все отлично было

2026-01-19 via Nuitee
G
GALUZA extended_group kz
10
2026-01-19 via Nuitee
A
ALEXANDR solo_traveller kz
10
2026-01-19 via Nuitee
D
Daniyar solo_traveller kz
10
Pros:

Всё

2026-01-19 via Nuitee
D
Dmitrii solo_traveller ru
10
Pros:

Мне все понравилось, все уютно и отдельное спасибо ресепшену Жасмине!!!!

2026-01-18 via Nuitee
Балгараева family_with_children kz
4
Pros:

Расположение отличное! Персонал приветливый.

Cons:

Было очень холодно в номере 204. Окна в пол в них сильно дует. Отопление у них тёплый пол , но они покрытый толстым ковролином и терла нет!!! Окна не достаточной шумоизоляции. С двух сторон оживленные улицы и всё слышно в номере.

2026-01-05 via Nuitee