Express City Hotel

Hotels
8.7 (798 reviews)
G. Ilyaev Street 7 , Shymkent , KZ

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Noise issues
Improvements needed in breakfast variety

Categories

Cleanliness
8.91
Clean and pleasant; however, some issues were reported with air quality.
Service
9.38
Staff is friendly and attentive; positive sentiment overall.
Location
9.42
Excellent location, close to city center and amenities.
Room Quality
7.87
Some noise from outside and issues with heating; otherwise, decent.
Amenities
8.4
Breakfast has room for improvement; some amenities are lacking.
Value for Money
8.86
Reasonably priced for the quality received; good value.
Food and Beverage
7.91
Variety is limited; some guests felt the breakfast could be better.
Overall Experience
8.88
Generally a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Convenient Location:
Express City Hotel in Shymkent offers 3-star accommodation with a shared lounge, restaurant, and bar. With a 24-hour front desk and airport transfers, guests can enjoy free WiFi throughout the property.

Comfortable Rooms and Amenities:
Each air-conditioned room at Express City Hotel is equipped with essential amenities such as a desk, kettle, minibar, safety deposit box, flat-screen TV, and a private bathroom with a shower. Guests can expect quality bed linen and towels for a comfortable stay.

Easy Airport Access:
Situated just 9 km from Shymkent International Airport, guests can easily reach their accommodation at Express City Hotel. Book now for a convenient and enjoyable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 798 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
S
Scherbakoff • family_with_children • kz
8
2026-11-05 • via Nuitee
D
DonEliko • couple • az
10
В следующий раз, не раздумывая приеду в этот отель!
Pros:

Очень приветливый и вежливый персонал. Очень комфортно и уютно. Расположение отеля удобное. Рекомендую посетить этот гостеприимный отель. Спасибо персоналу за то, что Вы есть! С наилучшими пожеланиями из Баку!

2026-11-03 • via Nuitee
Жолдасбековна • family_with_children • kz
10
Pros:

Персонал вежливый и доброжелательный. В комнате чисто, уютно и всё аккуратно. Осталась очень довольна обслуживанием! 😊 Спасибо за гостеприимство! 🌸

Cons:

Персонал вежливый и доброжелательный. В комнате чисто, уютно и всё аккуратно. Осталась очень довольна обслуживанием! 😊 Спасибо за гостеприимство! 🌸

2026-10-28 • via Nuitee
P
Prudil • solo_traveller • uz
2
Zásadní problém - rachotící ventilátor v pokoji, nelze vypnout
Pros:

Místo dobré, velmi blízko centra, všechno potřebné po ruce. Snídaně dobrá, kávu ale mají jen rozpustnou. Ale hned vedle hotelu je kavárna, kde se dá dobrá káva koupit.

Cons:

Po příjezdu mně sdělili, že můj pokoj je bez oken, na což mě předem nikdo neupozornil. Ani při pri rezervaci pres Booking tuto informací nepublikují (!!). Navíc v pokoji byl velmi hlučný ventilátor, pri kterém se nedá spát. Personál tvrdil, že jej nelze vypnout. Po několikáté stížnosti mně nabídli jiný pokoj, kde ventilátor slyšet nebyl, ale pokoj byl také bez oken.

2026-10-24 • via Nuitee
A
Arturs • couple • lv
9
2026-10-21 • via Nuitee
A
Aurélien Lacroute • solo_traveller • fr
8
2026-10-17 • via Nuitee
G
Gasyr • solo_traveller • kz
8
2026-10-11 • via Nuitee
L
letum_ • solo_traveller • gb
10
2026-10-10 • via Nuitee
Клокова • solo_traveller • kz
10
Pros:

Много лет посещаем. Великолепный отель рекомендую

2026-10-08 • via Nuitee
Кенешбаев • solo_traveller • kz
8
2026-10-08 • via Nuitee
M
Makhambet • solo_traveller • kz
10
2026-10-07 • via Nuitee
R
Roman • solo_traveller • kg
10
2026-09-17 • via Nuitee
Кульмаханов • solo_traveller • kz
8
Pros:

Местоположение

Cons:

Тесный номер, без окна

2026-09-16 • via Nuitee
N
Nurgali • couple • kz
10
2026-09-15 • via Nuitee
R
Roman • solo_traveller • kg
10
Pros:

Очень уютный, классный, светлый и чистый отель.
Цена очень соответствует ожиданиям.
Всем рекомендую.

Cons:

Все было прекрасно!

2026-09-14 • via Nuitee
M
Mahmut Sami • solo_traveller • tr
7
2026-09-14 • via Nuitee
K
KlausR 1980 • solo_traveller • de
9
Nur zu empfehlen
Pros:

Sehr gute Lage.
Das Personal mehr wie freundlich.
Frühstück war sehr gut und reichlich.

2026-09-12 • via Nuitee
H
Hans Couck • solo_traveller • be
10
Cute hotel in a good location, with good breakfast. Recommended.
2026-09-12 • via Nuitee
Палзия • solo_traveller • kz
10
Бәрі жақсы
Pros:

Завтрак

Cons:

Все норм

2026-09-08 • via Nuitee
B
Benjamin • solo_traveller • de
8
2026-08-17 • via Nuitee