HOTEL LOS PORTALES CHIGNAHUAPAN

Hotels
9.3 (76 reviews)
CLL 1ERA SANTOS DEGOLLADO 8, ESQ MELCHOR OCAMPO , Chignahuapan , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Clean and well-maintained facilities
Cons:
No on-site restaurant
Occasional WiFi issues

Categories

Cleanliness
9.5
Guests consistently mention cleanliness positively.
Service
10
Guests praise the friendliness and helpfulness of the staff.
Location
10
Location is highlighted as excellent and convenient.
Room Quality
9
Rooms are well-maintained, though there are minor complaints.
Amenities
8.5
Lack of an on-site restaurant noted, but nearby options compensate.
Value for Money
9.6
Positive sentiment regarding the value received for rates paid.
Food and Beverage
8
No restaurant on-site; dining options nearby recommended.
Overall Experience
9.8
Overall guest satisfaction is high, with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Luxurious Accommodations
HOTEL LOS PORTALES CHIGNAHUAPAN offers comfortable guest rooms with modern amenities like flat-screen TVs, free WiFi, and private bathrooms stocked with complimentary toiletries.

Delicious Dining Options
Indulge in a culinary experience at the on-site restaurant serving authentic Mexican cuisine. Special dietary requests for vegetarian, dairy-free, and vegan dishes are also catered to, ensuring a delightful dining experience for all guests.

Convenient Services
Benefit from services like room service, a 24-hour front desk, and free private parking during your stay. Additionally, unwind on the terrace or explore the area with ease, thanks to the hotel's prime location in Chignahuapan.

Book your stay at HOTEL LOS PORTALES CHIGNAHUAPAN now and experience a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.3
Based on 76 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9.6
Food and Beverage: 8
Overall Experience: 9.8
M
Martinez • family_with_children • mx
10
Pros:

La higiene de la habitacion muy bien y cómoda, excelente ubicación; muy amable y atento personal.

Cons:

Nada. Todo bien

2026-02-23 • via Nuitee
Y
Yuri • family_with_children • mx
10
2026-01-26 • via Nuitee
L
Luz • extended_group • us
9
Excellent location, comfortable and convenient.
Pros:

The location, this hotel is located close to everything in town.

2026-01-19 • via Nuitee
K
Karina Isabel • family_with_children • mx
8
Pros:

La ubicación

Cons:

El agua caliente no salía uniformemente

2026-01-02 • via Nuitee
J
Jennifer • family_with_children • mx
9
Pros:

Está limpio y es tranquilo

Cons:

Todo bien

2025-12-24 • via Nuitee
R
Rogelio • family_with_children • mx
10
Excelente hotel para descansar
Pros:

Excelente ubicación y tranquilidad para descansar

Cons:

En si solo que no tenia tapetes en el cuarto para poder pisar

2025-12-20 • via Nuitee
B
Briggel • solo_traveller • mx
10
Pros:

La limpieza y la ubicación

Cons:

De repente se iba la señal de WiFi

2025-11-10 • via Nuitee
M
Miriam • extended_group • pa
9
Excelente hotel cerca de todo
Pros:

Excelente ubicación

2025-10-26 • via Nuitee
R
Ricardo • family_with_children • mx
10
Pros:

El hotel y la ubicación me parecieron excelentes, muy cerca de todo y con la facilidad de tener el estacionamiento frente a la habitación me parece perfecto. Creo que falta el restaurante dentro del hotel, pero fuimos al lugar que recomiendan (Jugos los Portales) buen sabor y excelente el servicio.

Cons:

Mi único pero , sería no tener el restaurante dentro de las instalaciones, pero no nos incomodo caminar para encontrar opciones.

2025-10-07 • via Nuitee
E
eumir • partner
10
Pros:

ambiente tranquilo, buena ubicación

2025-10-05 • via Nuitee
D
Diego • family_with_children
10
Pros:

Excelente habitación, muy limpia y cómoda. Execelente servicio, todo el tiempo atentos a nuestras necesidades, super céntrico, 5 minutos a pie del zócalo. Muy recomendable, sin duda volvería a hospedarme en este hotel.

2025-09-29 • via Nuitee
A
Antonio
10
Pros:

Todo muy bien.

2025-09-28 • via Nuitee
M
Martiniano • family_with_children • mx
10
excelente
Pros:

muy bien ubicado, cerca del centro
estacionamiento muy limpio y seguro
atención del personal muy amable y respetuoso

Cons:

nada, todo bien

2025-09-18 • via Nuitee
J
Jacobo • partner
10
Pros:

Muy centrica

2025-09-14 • via Nuitee
P
Pedro • couple • mx
9
Pros:

La ubicación, muy céntrica y de fácil acceso

2025-08-27 • via Nuitee
M
Miguel Ángel • family
10
Pros:

Su ubicacion

2025-08-22 • via Nuitee
M
Maria del Carmen • family_with_children • mx
8
VOLVERIA A HOSPEDARME CON ELLOS. LAS HABITACIONES MUY LIMPIAS Y EL PERSONAL MUY AGRADABLE
Pros:

LA UBICACION ESTÁ EXCELENTE, NO HAY RESTAURANTE.

Cons:

SOLO QUE NO HUBIERA RESTAURANTE

2025-08-12 • via Nuitee
V
Veronica • partner
10
Pros:

TODO MUY BIEN

2025-08-12 • via Nuitee
I
Israel • family_with_children • mx
9
EXCELENTE OPCION CERCA DEL CENTRO
Pros:

EXCELENTE UBICACION

Cons:

POCO INCOMODO EL COLCHON

2025-07-02 • via Nuitee
E
Edith
8
Pros:

La estancia nos pareció buena, muy cerca del centro.
Mucha cordialidad en la atención.

2025-06-23 • via Nuitee