Zaha Al Madina Hotel

Hotels
7.7 (4640 reviews)
As Salam Road 3295 , Al Madinah , sa

Children allowed

Facilities

Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Basic breakfast

Categories

Cleanliness
6.78
Multiple reviews cited issues with cleanliness, including hair on pillows and poor room cleaning.
Service
8.75
Staff were consistently described as kind and helpful, contributing positively to the experience.
Location
8.79
Many guests mentioned the location being convenient and within walking distance to important sites.
Room Quality
7.74
Reviews mentioned spacious rooms but also included complaints about room size in some cases.
Amenities
7.27
Amenities were noted, but some reviews criticized the basic quality of breakfast and room facilities.
Value for Money
7.23
Guests expressed that the pricing felt high given the quality and amenities provided.
Food and Beverage
6.28
Several reviews pointed out that breakfast was poor and basic, impacting satisfaction.
Overall Experience
8.75
Despite some drawbacks, many guests overall felt positive and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:02

Property Description

Welcome to Zaha Al Madina Hotel, where comfort meets convenience in the heart of Al Madinah.

Prime Location
Nestled just 1.4 km from the revered Al-Masjid an-Nabawi and a short distance from Quba Mosque, experience the spiritual essence of the city right at your doorstep.

Unmatched Comfort
Our air-conditioned rooms are perfectly designed for relaxation, featuring modern amenities including a flat-screen TV, fridge, and a private bathroom equipped with a bidet for your comfort and privacy.

Delicious Dining Options
Start your day with our delectable buffet and halal breakfast options, ensuring a delightful culinary experience to fuel your adventures in the holy city.

Don't miss out on the chance to stay at Zaha Al Madina Hotel—book your perfect getaway today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 4640 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 7.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 8.75
A
Ashraf solo_traveller sa
7
2026-04-11 via Nuitee
E
Ebtsam family_with_children sa
5
موضفين الفندق انتوا المكسب لكن لن اكرر التجربه
Pros:

سرعه استجابه موضفين الاستقبال و الموضفين رائعين

Cons:

الغرف صغيره جدا جدا
الغرفه الرباعيه مافيها مكان يادوب تصلي

2026-04-11 via Nuitee
W
Wasim family_with_children ca
2
Staff were rude, one whole night there was no electricity at our room. Same food repeats in the buffet.
Pros:

Location

Cons:

Cleanliness, staff and food

2026-04-11 via Nuitee
M
Mohammed family_with_children gb
9
Pros:

Cleaniless

Cons:

None

2026-04-10 via Nuitee
K
kaoutar family_with_children us
1
We were very tight in a room for four. Not clean the breakfasts is recycle
Pros:

Nothing

Cons:

The room was very small for four people. The bathroom was very old and need to remodel it. Sheets very old too.

2026-04-10 via Nuitee
B
Bello family_with_children dz
6
Pros:

Acceptable

2026-04-10 via Nuitee
U
Umar family_with_children fi
4
2026-04-08 via Nuitee
B
Butt couple gb
7
Functional but I would avoid staying again if I can as I prefer to stay in a different location
Pros:

The location was fine only a short walak away from the Haram.

Cons:

The reception staff were slow.

2026-04-08 via Nuitee
L
Liaqat family_with_children gb
8
2026-04-07 via Nuitee
Z
ZUBAIR family_with_children za
2
Pros:

Nothing.

Cons:

Cramped room. Lobby smelled terrible .

2026-04-07 via Nuitee
K
Kazmi solo_traveller ca
9
Pros:

Close walk to Masjid An-Nabawi (10-12 minutes).

2026-04-06 via Nuitee
A
Azim solo_traveller gb
7
2026-04-06 via Nuitee
B
Bilal couple ma
10
Pros:

Excellent location, very clean and quiet, friendly staff, and a very generous breakfast.

Cons:

Nothing to report

2026-04-05 via Nuitee
N
Noorulhuda family_with_children sa
7
In general the property was good especially Receptionist's Behavior..
Pros:

I liked the attitude of staff at reception. I also liked the services of Room Attendants.

Cons:

I did not like to attitude of Breakfast Manager. All breads got finished at 9.30 am and he insisted that we do not refill ater this time while the breakfast time was until 10 am. Butter, one of the main item of BF was not available and refilling was taking long time. Also lack of varities.

2026-04-05 via Nuitee
N
noman family_with_children gb
9
Pros:

Early check in .thanks to Turki who was helpful

Cons:

Nothing

2026-04-05 via Nuitee
B
BADEY family_with_children sa
8
Pros:

Le personnel est qualifié et disponible pour le client

Cons:

Dimension de la chambre

2026-04-05 via Nuitee
İdris couple tr
5
2026-04-05 via Nuitee
N
Nazar extended_group gb
8
Excellent stay great staff and perfect location breakfast was alright
Pros:

Location plus staff

Cons:

Breakfast

2026-04-05 via Nuitee
Z
Zulifah family_with_children es
8
2026-04-05 via Nuitee
J
Jaffer extended_group sa
9
Mr rami and Mr turki they are very humble and professional,
2026-04-04 via Nuitee