The Mumbles Carlton Hotel

Hotels
7.4 (599 reviews)
Mumbles Road , The Mumbles , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Pet bowls
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Limited food options

Categories

Cleanliness
7.29
Guests mentioned the rooms were clean, but the presence of resident guests indicated potential cleanliness issues.
Service
8.76
Staff were described as friendly and helpful, ensuring guest requests were accommodated.
Location
9.3
Several reviews praised the hotel's location as beautiful with great views and proximity to attractions.
Room Quality
6.75
Rooms described as not well-maintained, with issues like cold temperatures and uncomfortable bedding.
Amenities
7.78
Basic amenities provided; some guests felt improvements were needed.
Value for Money
6.24
Reviewers felt prices were high given the quality and comfort level provided.
Food and Beverage
5.29
There were no breakfast options, which several guests noted as disappointing.
Overall Experience
7.76
Guests had mixed feelings, noting both enjoyment and significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Welcome to The Mumbles Carlton Hotel, where luxury meets tranquility by Swansea Bay in Mumbles Village.

Recently Refurbished Rooms: Experience comfort and elegance in every room, all equipped with modern en suite bathrooms.

Dining and Entertainment: Indulge in culinary delights at our in-house restaurant, unwind at the bar, or relax in the lounge while enjoying satellite TV.

Prime Location: Explore the nearby pier on foot, and with Swansea city centre a mere 10 minutes away, convenience and leisure are at your doorstep.

Book now to experience the perfect blend of seaside charm and top-notch hospitality at The Mumbles Carlton Hotel.

Important information:

No extra guests are allowed in the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 599 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.3
Room Quality: 6.75
Amenities: 7.78
Value for Money: 6.24
Food and Beverage: 5.29
Overall Experience: 7.76
J
Jeff extended_group gb
8
Pros:

Location good. Rooms good. Pity they don’t do breakfast.

2026-06-05 via Nuitee
K
Kevin couple gb
6
A dated hotel that needs a little investment.
Pros:

Cleanliness and ensuite was good.

Cons:

It was a little dated so bedroom could be modernised and colour co-ordinated. There was a bar but it was closed.

2026-06-04 via Nuitee
D
Debbie couple gb
7
It was a pleasant experience and a nice place. But definitely missed not having breakfast available.
Pros:

The location, was great, we had a sea facing room, very near the beach and restaurants. The landlord was friendly and helpful on our arrival. the room was clean, bright and comfortable. Tea and Coffee were available in the room, and a hairdryer was supplied.

Cons:

I had put in the filter that we needed parking and breakfast, so when this hotel came up I assumed it had those things. It didn't have either. My fault for not reading the small print better. parking was very tricky, though the Landlord gave us his space the first night to help us out. We thought it was expensive as it didn't include breakfast. Shampoo sachet was available the first day, but not the 2nd. I was glad I had brought my own. We didn't have the Wifi advertised in our room, only found it the next morning on the lobby wall. Having it in the room would have been helpful.

2026-06-01 via Nuitee
B
Brian solo_traveller gb
9
2026-05-31 via Nuitee
A
Angela couple gb
10
Cons:

We needed a few hooks in the bathroom, and surfaces. Had to put things on the floor. An anti slip mat in the bath too.

2026-05-27 via Nuitee
A
Alan couple gb
8
Very enjoyable
Pros:

No breakfast available
Seaview location

Cons:

Bar was not open.

2026-05-21 via Nuitee
S
Stephanie couple fr
9
Une seule nuit mais cela nous a permis une super ballade le long de la côte.
Pros:

Le personnel est adorable et très serviable

Cons:

Juste que c’est très près de la route et un peu bruyant mais rien de méchant

2026-05-19 via Nuitee
B
Baxter couple gb
7
Very clean, comfortable but tired hotel in a prime position.
Pros:

The location of the Carlton cannot be faulted, right on the promenade and our room had a sea view. The room and bathroom were very clean.

Cons:

Our room had quiet a deep bay window but no blinds, netting or anything to obscure you from the general public and some very busy parking bays. When pulling the curtains they went straight across, rather than round the bay window, impacting on available space and making the room appear much smaller.
Although not the hotels fault parking, or long term parking isn't readily available.

2026-05-18 via Nuitee
P
Paul couple gb
7
ideal place for single night stay
Pros:

great location comfortable room

Cons:

i had medicine in need of fridge, room had no fridge but the owner did let me use the main building fridge

2026-05-08 via Nuitee
L
Lee solo_traveller gb
7
2026-04-30 via Nuitee
Y
Yvonne solo_traveller ch
9
2026-04-30 via Nuitee
P
Patrick couple gb
7
2026-04-25 via Nuitee
M
maureen solo_traveller gb
10
2026-04-24 via Nuitee
D
David solo_traveller gb
8
Carlton accommodation
Pros:

Amazing sea front location, the owners were very friendly and accommodating.
Would definitely stay again .hopefully amenities will be open .

Cons:

The only obvsation, would be a breakfast included or available for the price paid for the room .

2026-04-19 via Nuitee
B
Ben solo_traveller gb
7
Will stay again
Pros:

Location

Cons:

Shame 'out of season' so didn't get to try breakfast etc

2026-04-07 via Nuitee
R
Robin couple gb
7
We travelled a lot and ended up going out to eat and drink at some very nice places
Pros:

The web site said there was a bar and food neither were open or available

Place was spotlessly clean

Cons:

Food and drink

2026-04-02 via Nuitee
V
VERNA LOUISE extended_group gb
10
Excellent location with a view across Swansea Bay
2026-03-30 via Nuitee
P
Peter couple gb
10
Stayed for one night enjoyed our stay.
Pros:

Great location and friendly staff

Cons:

N/A

2026-03-27 via Nuitee
M
Michael solo_traveller gb
7
Staff great , comfortable beds but very basic.
Pros:

Location

Cons:

Very clean but also very basic. Great location with sea view

2026-03-12 via Nuitee
L
Lynda couple gb
10
Lovely
Pros:

Clean lovely bed, staff and owners perfect

2026-03-02 via Nuitee