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Facilities
Property facilities
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Free breakfast
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Fitness facilities
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Wheelchair accessible
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Elevator
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Fitness facilities
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ATM/banking
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Gift shops or newsstand
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Conference space
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Free breakfast
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Safe-deposit box at front desk
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Porter/bellhop
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Smoke-free property
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Free wired internet
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Wheelchair accessible parking
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24-hour business center
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Free reception
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Snack bar/deli
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Self parking (surcharge)
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Free buffet breakfast
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Banquet hall
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Covered parking
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Food and water bowls
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Dog exercise area
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Coworking spaces
Review Highlights
Categories
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Property Description
Welcome to Staybridge Suites Houston Galleria Area by IHG, where comfort meets convenience in the heart of Houston!
Recreational Amenities: Dive into relaxation with our outdoor pool and stay fit in our fully equipped fitness center. Whether you wish to unwind or energize, we have the perfect amenities to fit every guest’s lifestyle.
Dining Options: Savor delightful meals at our on-site restaurant or grab a quick bite from our snack bar/deli. Join fellow guests at the complimentary reception on select days, and enjoy a cocktail at our inviting bar/lounge.
Business Facilities: Hosting an event? Our versatile conference space spans 1450 square feet and includes three meeting rooms. With a 24-hour business center and complimentary internet access, staying productive has never been easier.
Discover the ideal blend of relaxation and functionality—book your stay today for an unforgettable experience!
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Pets
Pet max weight (per pet) in lb is 80
Property policies
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Pets
Maximum number of pets per room 2
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Check-in & Check-out
Contactless check-out is available
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Pets
Pet max weight (per pet) in lb is 80
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Pets
Pet max weight (per pet) in kg is 36
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Pets
Pets allowed
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Children and extra beds
No cribs (infant beds) available
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Pets
Service animals are allowed
Location
Guest Reviews
Excellent in one word. Kitchen and other amenities in the room felt like home. Easy to go to places like Galleria on foot.
Best hotel, clean and comfortable. Best breakfast
Super clean great breakfast
I stayed in 511 room and I heard water sound of bathing at 6 AM loud sound of water and woke up .
The female receptionists were rude, while the male staff were much nicer. At check-in, she asked for my ID, even though I thought Apple Pay was an option, but she insisted on seeing my debit card as well. When I spelled out my email address, she acted like she couldn’t understand me, and the other female receptionists sided with her.
My first room wasn’t as clean as I would have liked, so I requested a change, but they made me provide photos before switching. The second room wasn’t better—the garbage disposal smelled like onions, and the room still wasn’t as clean. They claimed no other rooms were available and refused to refund me, leaving me stuck there for a week at over $1,000.
On top of that, the elevator doors closed in on my shoulders, and the breakfast food was stale and even moldy.
For this price point, I would have been much better off booking the Four Seasons in advance, because it was only a couple hundred more.
Our room was ready until 3+PM and when I ask for late checkout they couldn't give me more than 12pm
The trip started by finding out they had over-sold the facility and didn't have any rooms available of the type we booked. So we had to stay at a lesser room on our first night and switch to the suite on the second night. While it was an inconvenience, they communicated about it well and did credit us the difference for our troubles.
Overall, outside of that, the stay was good. The free breakfast was definitely the highlight. The beds were ok, but I wanted additional pillows. I made the request two nights in a row and never received any, which was disappointing.
Luckily it was a quick trip, and we made do with what we had and enjoyed our stay.
Amazing every time. Great location, clean, and great breakfast!
Nice comfortable bed. Noisy location, triple pane glass windows would be a nice feature. Also AC on a motion sensor and goes off after a few minutes. Comes back on after you wake up from temperature change and move. Difficult sleeping waking up ever half hour because your hot then trying to go back sleep, breakfast outstanding.
Great
All Good
The suite was very spacious and comfortable.
Flew in from New York to Houston for a week and Ashley was an Amazing Staff , Helped me with everything I needed and made my Experience Welcoming loving the southern Hospitality .Thank you Ashley Keep Being Great !! ( Mo )
the nicest hotel and cleanest hotel I have stayed in, in Houston
Felt like home away from home. This property takes care of you. Great staff, nice amenities and great location. You can get to places in a car within 10 to 15 mins. Would definitely stay here again.
Everyone was great
Beautiful hotel and great location. Everything was great. Only wish the pool was a little cleaner.
Ashley was amazing..Hotel was clean and comfortable…
very good location
Cleanliness
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