OYO Hotel Los Arcos

Hotels
•
OYO AMER
3.4 (5 reviews)
Calle 20, 110 A, centro, Hopelchen, CAM, 24600 , Hopelchen , MX
52-155-5062 0602

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Smoke-free property
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:09

Property Description

Complimentary Amenities
Benefit from complimentary wireless internet access and tour/ticket assistance during your stay at OYO Hotel Los Arcos.

Delightful Dining
Savor a delicious meal at LOS ARCOS restaurant, enhancing your overall experience at the hotel.

Convenient Location
Enjoy easy access to nearby attractions such as Grutas de X'tacumbilxuna'an and Tohcok, with the hotel being centrally located in Hopelchen.

Ready to experience comfort and convenience at OYO Hotel Los Arcos? Book now and make your stay unforgettable.

Important information:

  • There is limited hot water on site.
  • One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPE

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Limited hot water onsite

  • General

    Professional property host/manager

Location

Guest Reviews

3.4
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Martha imelda
8
Excelente
Pros:

Excelente

2025-04-29 • via Nuitee
D
Dulce Nataly
2
Pros:

Cuando llegue a la propiedad me dicen que no trabajan mas en conjunto con OYO, ni con Expedia por lo cual llegué y no tenian mi reserva, sugiero eliminar la propiedad ASAP para evitar que mas viajeros pasen la misma situación.

2024-04-09 • via Nuitee
L
Luis Humberto
2
Pros:

No respetaron la reservación

2024-04-07 • via Nuitee
P
paul
2
We took one look and left immediately
Pros:

Very dirty hotel and dirty rooms with no toilet seats. We saw a rat in the reception area and decided we could not stay there. It looks nothing like the photos. It feels more like a prison or insane asylum. We lost money and Hotels.com refunded us less than half what we paid, but I'm surprised it is allowed to be advertised on their website. We found the Jaguar Hotel on the outskirts of town and that was much better, but not great, but was OK for two nights, and worked out cheaper.

2021-01-23 • via Nuitee
D
Dan • self
8
Pros:

Older property, but central to downtown and good value. Property prefers to be paid in cash/pesos.

2020-10-23 • via Nuitee