Hiyori Hotel Osaka Shinsekai

Hotels
8.4 (2094 reviews)
Naniwa-ku, Ebisu Higashi 2-10-9 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy rooms
Cons:
Room cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
7.94
The room was smelly and had issues with drainage, indicating lower cleanliness.
Service
9.11
Staff were friendly and helpful throughout the stay.
Location
9.15
The location is very convenient and close to public transport, providing easy access.
Room Quality
7.6
Some rooms were described as small and lacking ventilation.
Amenities
8.13
Provided necessary amenities, but some were lacking in options.
Value for Money
8.59
Good value for the price paid considering the location and amenities.
Food and Beverage
8.14
Breakfast was satisfactory, but could use some improvements.
Overall Experience
8.51
Generally a very good experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:04

Property Description

Luxurious Accommodation
Joytel Hotel Shinsekai Sakaisujidori offers air-conditioned rooms with modern amenities and free WiFi. Each room is equipped with a kettle, safety deposit box, and a flat-screen TV. Some rooms even boast stunning city views for a truly memorable stay.

Multilingual Staff and Convenient Location
The hotel's reception staff are fluent in English, Japanese, and Korean, ensuring seamless communication for international guests. Conveniently located in the heart of Osaka, the hotel is within walking distance of popular attractions like Tsutenkaku and Yasui Shrine.

Additional Amenities
Guests can enjoy the convenience of luggage storage and free toiletries during their stay. The property is non-smoking, adding to the comfort and well-being of all guests.

Experience luxury and convenience at Joytel Hotel Shinsekai Sakaisujidori. Book your stay now for an unforgettable experience.

Important information:

Housekeeping service is offered every 3 days.
Housekeeping service is only offered for stays of more than 3 nights.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2094 reviews
Cleanliness: 7.94
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.51
G
Gabriel Ovidiu solo_traveller ro
7
Pros:

Location, biger room, clean, friendly staff, good facilities

Cons:

The room was getting very hot over night (and early morning - the window frames were hot and generating heat, there was even heavy condensation formed on the window) and we could not rest too well. There is AC, it's above the bed and noisy so i could not turn it at night to not wake up my girlfriend and vice versa. We usually kept it on before going to sleep with a lower temperature to compensate over night. It was better, but still not enough to get a good night's sleep. Some ventilation could help.

2026-04-18 via Nuitee
立琦 couple tw
10
2026-04-18 via Nuitee
A
Aldiyar couple kz
10
2026-04-18 via Nuitee
가영 solo_traveller jp
10
2026-04-18 via Nuitee
Y
Yu-Hao couple tw
10
2026-04-17 via Nuitee
Q
QI-LING family_with_children tw
10
2026-04-17 via Nuitee
T
taylor solo_traveller us
8
Great location !
Pros:

Convenient location

Cons:

Staff could be a little friendlier

2026-04-16 via Nuitee
N
Noufe extended_group sa
1
bad experience
Cons:

the hotel is 30 min walking distance from the city center and the staff is not friendly specially Maike and Atsuko. They let as pay for 10 min late than 11:30 even we do not the time of check out because they have bad communication. I believe there are better options than this hotel. I do not recommend it

2026-04-15 via Nuitee
Y
YEH PING couple tw
7
Pros:

離商圈近

Cons:

附上的地址不是很明確

2026-04-15 via Nuitee
M
Monro couple au
10
Good sleep
Pros:

Good

Cons:

Good

2026-04-14 via Nuitee
C
Celoni solo_traveller it
8
2026-04-14 via Nuitee
D
Damian couple hr
9
Great location and friendly staff
Pros:

The location is great if you don't want to stay in Dotonburi. Having a view of the tower was also really nice.

2026-04-13 via Nuitee
D
Damian couple hr
9
2026-04-13 via Nuitee
G
Guillermo couple es
10
2026-04-13 via Nuitee
A
Aiwa-Sophie couple de
10
Rundum eine klare Empfehlung!
Pros:

Tolle Ausstattung, freundliches Personal und gutes Frühstück ! Tolle Aussicht vom Zimmer aus und gut angebunden. Man bekommt ein Willkommensgeschenk und Getränkekarten.

2026-04-13 via Nuitee
B
Begüm couple se
10
Excellent
Pros:

Everything was excellent! We were very happy with our stay. All the staff were extremely kind and helpful. I especially liked the facilities, such as the hair straightener and foot massager.

Cons:

I didn’t like that the room window couldn’t be opened. I would have preferred to get fresh air from outside, but we had to rely on the room’s ventilation system. Nevertheless, the air quality was still good and everything else was great.

2026-04-12 via Nuitee
A
August couple se
9
Spacious and comfortable stay
Pros:

Nice spacious clean room, comfortable bed and great location close to subway and right in shinsekai with all you need outside the doors

Cons:

Breakfast was ok but not our favourite, it wasn’t bad it just wasn’t as good as we would have hoped.

2026-04-12 via Nuitee
G
Gabrielle couple au
9
2026-04-11 via Nuitee
W
Wan Tsung family_with_children tw
10
Pros:

The breakfast selection was excellent and very diverse. The staff were extremely friendly and professional. I would definitely stay here again the next time I visit Osaka, and I would also recommend this hotel to my family and friends.

Cons:

Nothing

2026-04-10 via Nuitee
I
Irina couple au
8
Pros:

Nice, comfortable and close to the station. Very well located

2026-04-09 via Nuitee