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Facilities
Property facilities
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Art gallery on site
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Wine release events
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Japanese garden
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Secured parking
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Garage
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Baby safety gates
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Convenient Amenities
At Hotel Pinheiros do Caracol, indulge in a luxurious stay just 3.3 km from Stone Church. The 4-star property boasts free bikes, private parking, and a serene garden. Enjoy the shared lounge, free WiFi, business centre, and attentive concierge service.
Comfortable Rooms with Scenic Views
Relax in rooms with private bathrooms, some featuring balconies and garden views.
Explore and Unwind
Take advantage of the car rental service and airport transfers for seamless travel. Unwind on the terrace or visit nearby attractions like Festivals Palace and Saint Peter's Church.
Book now for a delightful stay at Hotel Pinheiros do Caracol!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 6 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
El alojamiento es limpio y muy cómodo
El desayuno es muy básico. Se ofrecían alimentos del día anterior. No hay personal en recepción permanente
Atendimento foi maravilhoso. Equipe atenciosa e muito prestativa.
O café da manha faltou um pouco de opções.
Funcionários simpaticos e prestativos
Quarto com o chao grudando e cheiro forte
Cafe da manha com pouquíssimas opções
Espaçoso limpo tranquilidade
Muito bom
Cama e banheiro
Lugar em meio a natureza.
Localização limpeza assesibilidade péssima ou nem uma! Me hospedaram em um quarto que não aviam assesibilidade nem na entrada do quarto, banheiro então nem se fala. Isso por que entrei em contato com a acomodação solicitando um quarto com assesibilidade, pois estava em viagem com minha filinha que e cadeirante! Desrespeito total com os hóspedes. Não fiz o cancelamento por que eles colocam um valor de cancelamento no valor total da estadia, se não teria feito o cancelamento e procurado outra hospedagem.
Pousada muito aconchegante, atendimento muito bom...
Chalé espaçoso, confortável em meio a natureza e próximo do centro da cidade.
Lugar tranquilo para quem deseja descansar. Gostamos muito. Voltaremos com certeza.
Os quartos são incríveis, o local da hospedagem é muito bom, super tranquilo e o contato com a natureza é diária,
Achei que pelo valor da hospedagem o café da manhã poderia ter mais variedade,
Quarto espaçoso, confortável, cama enorme. O hotel é pet friendly e tem um café da manhã muito gostoso.
Fica próximo ao centro de canela, mesmo não dando pra ir a pé, é pertinho de carro.
Achei que faltou um pouquinho de atenção na limpeza, principalmente nos cantinhos, tb tinha um cabelo ou outro perdido pela cama.
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