Cherry Hotel and Apartment

Hotels
7.3 (738 reviews)
406/14 Cong Hoa, Tan Binh District , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor room conditions
Cleanliness issues

Categories

Cleanliness
5.8
There were issues with cleanliness, including bug spray smell and stains in rooms.
Service
8.3
Staff received positive mentions for being friendly and helpful.
Location
7.8
Good location for travel, but some comments indicated it might not have local food choices.
Room Quality
6.3
Concerns about room size and comfort, with several mentions of no windows.
Amenities
7.3
Amenities offered included a gym and pool, but there were complaints regarding the maintenance.
Value for Money
8.3
Many reviews commented on good value for the affordable pricing.
Food and Beverage
7.8
Positive feedback on food quality during breakfast and restaurant meals.
Overall Experience
6.8
Mixed feedback, with good experiences overshadowed by cleanliness and comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:12

Property Description

Luxurious Accommodation
Cherry Hotel and Apartment in Ho Chi Minh City provides a comfortable stay with fully equipped kitchens and private bathrooms in each unit. Enjoy the convenience of free WiFi and modern amenities like flat-screen TVs.

Relaxation and Leisure
Unwind at the indoor pool or take in the city views from the terrace at Cherry Hotel and Apartment. Whether you're here for business or leisure, our facilities cater to your relaxation needs.

Convenient Location
With key attractions like Giac Lam Pagoda and Dam Sen Cultural Park just a few kilometers away, Cherry Hotel and Apartment offers easy access to the city's landmarks. Plus, being close to Tan Son Nhat International Airport makes travel a breeze.

Book your stay at Cherry Hotel and Apartment for a memorable experience in Ho Chi Minh City.

Important information:

The maximum vehicle height for parking at this property is 79 in. Taller vehicles cannot park here.

Complimentary parking is available for 1 car per reserved room.

Parking spaces must be reserved in advance.


This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.3
Based on 738 reviews
Cleanliness: 5.8
Service: 8.3
Location: 7.8
Room Quality: 6.3
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 6.8
D
DINH HIEU • family_with_children • vn
3
Sẽ không ghé lại lần sau.
Pros:

Nhân viên bảo vệ lịch sự, giúp đỡ khách lưu trú.

Cons:

Dra giường, áo gối hôi, khăn tắm dơ, đồ dùng.bếp mất vệ sinh.

2026-07-04 • via Nuitee
đỗ thị • solo_traveller • vn
3
Thật sự là không hài lòng
Pros:

Giá khá đắt so với khách sạn cùng phân khúc, bố trí thiết bị trong phòng hết sức vô lý giường ngủ thì đối diện với cửa vệ sinh, tiện nghi sắp đặt trong phòng không tiện lợi, bước vào sảnh Sộc lên 1 mùi hóa chất độc hại để khử muỗi, cũng đã trao đổi với nhân viên nhưng nhân viên nói là không việc gì đâu. Ăn xong người chống hơi thuốc muỗi đó lên phòng đã bị nôn hết thức ăn. Thật sự rất là sợ không bao giờ quay lại lần thứ 2 khách sạn này.

Cons:

Sử dụng quá nhiều hóa chất diệt muỗi, mùi nồng Hach độc hại gây ảnh hưởng sức khoẻ, giường ngủ thì úp mặt vào cửa nhà vệ sinh.

2026-07-03 • via Nuitee
A
Adrian • solo_traveller • gb
10
2026-07-02 • via Nuitee
Q
Quang • solo_traveller • vn
9
2026-07-02 • via Nuitee
M
Myrna • family_with_children • vn
1
Not great, had problems with the bed, The beds are hard as a rock. Only spent 1 night, woke up at 3:
Pros:

Not great, had problems with the bed, The beds are hard as a rock. Only spent 1 night, woke up at 3:58 with the bad back, bad legs, the bed is very uncomfortable, the shower was flooded. We bought a squeegee to pushed the floor water from the showers to the drainage. We talk to the front desk 7:45 am to fix the beds problems the following days, while I have an appointment to see the doctors. The clerk sent me a message that they are going to changes the mattress. We got back at 10:00 am from the doctor's office, the bed wasn't changed. The front desk clerk was ignoring me and the clerk was trying to stretch the time till 2:00 pm. They finally change the box springs without the mattress. Still hard as a rock, the mattress was filthy. They cover up with 5 padding thinking it's going to fix the problems of having the mattress for being hard. Since she's not going to make it better, I decided to go to another place. I want my refund.

Cons:

Not great, had problems with the bed, The beds are hard as a rock. Only spent 1 night, woke up at 3:58 with the bad back, bad legs, the bed is very uncomfortable, the shower was flooded. We bought a squeegee to pushed the floor water from the showers to the drainage. We talk to the front desk 7:45 am to fix the beds problems the following days, while I have an appointment to see the doctors. The clerk sent me a message that they are going to changes the mattress. We got back at 10:00 am from the doctor's office, the bed wasn't changed. The front desk clerk was ignoring me and the clerk was trying to stretch the time till 2:00 pm. They finally change the box springs without the mattress. Still hard as a rock, the mattress was filthy. They cover up with 5 padding thinking it's going to fix the problems of having the mattress for being hard. Since she's not going to make it better, I decided to go to another place. I want my refund.

2026-07-02 • via Nuitee
A
AMIROUCHE • family_with_children • fr
7
Bien
Pros:

Tt’anquilite

Cons:

Apparemment non adapté pour 5 personnes, juste pour 4 personnes

2026-07-01 • via Nuitee
D
Duy bảo • extended_group • vn
3
2026-06-30 • via Nuitee
S
soobin • solo_traveller • mx
5
2026-06-29 • via Nuitee
V
Văn • couple • vn
8
2026-06-28 • via Nuitee
T
Thịnh • family_with_children • vn
7
Quite
Pros:

Quite

Cons:

Quite

2026-06-28 • via Nuitee
V
Viviana • couple • ar
10
Muy recomendable
Pros:

Muy confortables, amplios y limpios . La pileta muy linda . El personal muy amable

2026-06-28 • via Nuitee
B
Boseley • solo_traveller • au
8
Pros:

Pool

Cons:

Nothing

2026-06-27 • via Nuitee
P
Patrick • couple • au
10
2026-06-26 • via Nuitee
M
mike • solo_traveller • gb
10
Pros:

Very clean, very helpful friendly staff

Cons:

The bed was far to soft,a larger selection be better in restaurant

2026-06-24 • via Nuitee
Z
Zahid Hayat • solo_traveller • dk
1
Not Worth the Money – Disappointing Stay from Start to Finish Misleading Room Description, Poor Fac
Pros:

6 floor staff in restaurant

Cons:

This hotel is not worth the money, and I cannot recommend it.

We originally booked a room for 660,000 VND. After booking, we received a message informing us that the room had no window. This information was not clearly stated on Booking.com, so we felt pressured to upgrade to a different room, bringing the total cost to 805,000 VND—an extra 155,000 VND.

When we arrived, we were then asked to pay an additional 3% fee for using a credit card. The "upgraded" room was also disappointing. The window faced a wall only about one meter away, so there was effectively no view at all.

The problems did not stop there. Despite the higher room rate, there was no phone in the room to contact reception or room service. No proper cups were provided for coffee. The spring mattress was extremely uncomfortable and of very poor quality. The towels were low quality and even had visible stains.

The location is also a major drawback. There are very few restaurants or dining options nearby, and we spent a long time walking around trying to find somewhere to eat. The hotel does have a restaurant on the sixth floor, but nobody informed us about it when we checked in. We only discovered it later, which was frustrating and reflects the poor level of service.

One positive aspect of our stay was the local people in the area. They were extremely kind, helpful, and did their best to assist us with directions and Wi-Fi, even when communication was difficult.

Most disappointing of all, the hotel did not acknowledge that the lack of information about the windowless room on Booking.com was misleading. Instead of taking responsibility, they simply charged extra for an upgrade that offered very little improvement.

Overall, the room quality, facilities, service, and communication were far below expectations for the price paid. I would not stay here again and cannot recommend this hotel to other travelers.

2026-06-22 • via Nuitee
B
Boris • family_with_children • ru
10
2026-06-20 • via Nuitee
R
Robson • solo_traveller • jp
10
Pros:

The price

Cons:

The gym and the pool could be better.

2026-06-19 • via Nuitee
S
Selçuk • couple • tr
7
2026-06-19 • via Nuitee
N
Nelson • solo_traveller • vn
8
Everything are well.
Pros:

Serving is big.Good Breakfast

2026-06-15 • via Nuitee
N
Nelson • family_with_children • vn
7
The hotel is good.
Pros:

The food and space are good.

2026-06-15 • via Nuitee