Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Minor complaints about room amenities

Categories

Cleanliness
10
Rooms were comfortable and clean.
Service
10
Staff were extremely nice and provided excellent service.
Location
10
Perfectly located near Old Karuizawa Ginza Street.
Room Quality
10
Spacious rooms suitable for families with comfortable beds.
Amenities
10
Good amenities including a cozy bar, restaurant partnerships, and free parking.
Value for Money
10
Affordably priced with great services and comfortable stay.
Food and Beverage
10
Breakfast is delicious and highly recommended.
Overall Experience
10
Overall stay was wonderful with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:06

Property Description

Luxurious Amenities and Services
HOTEL KARUIZAWA CROSS boasts a garden, shared lounge, and a restaurant with a bar. Guests can enjoy free WiFi, a ski pass sales point, and a concierge service during their stay.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at the hotel are equipped with essential amenities such as a desk, kettle, fridge, safety deposit box, and a flat-screen TV. Guests can also relax in rooms featuring a terrace with stunning city views.

Exciting Outdoor Activities
Located in Karuizawa, guests at HOTEL KARUIZAWA CROSS can indulge in a variety of outdoor activities including hiking, skiing, and cycling. For a memorable stay filled with adventure, book your accommodation now at this 3-star hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 1995 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Michael • family_with_children • us
10
Great location, friendly staff, perfect place to stay with family.
Pros:

Did not have breakfast. Location was perfect!

2026-08-08 • via Nuitee
S
Sachi • family_with_children • jp
8
よかった
Pros:

ロケーションが良かった

Cons:

フロントの場所がもう少しわかりやすいといい。

2026-08-08 • via Nuitee
T
tsukada • couple • jp
6
部屋はあんまりだったが、スタッフの方たちは完璧。
Pros:

外見がとても綺麗で、スタッフの方たちもとても笑顔が素敵で親切でした。

Cons:

部屋の中も外にも虫が飛んでいた。
思っていたより部屋が小さかった。

2026-08-07 • via Nuitee
T
Tomoko • solo_traveller • jp
7
場所代かなと思います。
Pros:

外国人スタッフは申請だった。
靴ずれで水脹れになってしまい、絆創膏をいただきました。
残念ながら絆創膏はあまりいいものでなくすぐ取れてしまった。

Cons:

素泊まりしました。
シャワーのみのお部屋だった割にはやはり夏休み期間だったので少し高めに感じました。

2026-08-07 • via Nuitee
涵 • couple • tw
10
2026-08-06 • via Nuitee
涵 • extended_group • tw
10
2026-08-06 • via Nuitee
Q
Q波爸 • family_with_children • tw
8
整體還不錯,但性價比低了一些
Pros:

房間乾淨寬敞,衛浴也很乾淨,房務人員打掃也很細心

Cons:

缺點是沒有浴缸,另外飯店外沒有便利商店,可惜一點

2026-08-04 • via Nuitee
M
MINAKO • couple • jp
10
2026-08-02 • via Nuitee
K
Kijima • couple • jp
9
2026-07-25 • via Nuitee
S
Shen • extended_group • tw
9
2026-07-23 • via Nuitee
H
HsinLan • family_with_children • jp
10
2026-07-21 • via Nuitee
T
Tailulee • solo_traveller • tw
9
Pros:

房間寬敞又舒適，覺得很棒！

Cons:

早餐好吃，但份量偏少。

2026-07-20 • via Nuitee
M
martinez • couple • us
10
The space was clean and comfortable. The staff was attentive and helpful with recommendations.
Pros:

The property was clean and spacious. It is located close to shops and restaurants.

Cons:

Everything was great.

2026-07-20 • via Nuitee
横田 • couple • jp
8
朝食を除けば100点です。
Pros:

お部屋がブロックごとに分かれててホテルとは異なる感覚があり、離れのようでくつろげました。とても綺麗でした。

Cons:

朝食が残念でした。
外に食べに行けばよかったと思ってしまいました。

2026-07-19 • via Nuitee
Y
YOUNGWOO • solo_traveller • kr
9
2026-07-19 • via Nuitee
S
satomi • couple • us
10
2026-07-18 • via Nuitee
Y
yoko • family_with_children • jp
9
快適でした
Pros:

軽井沢街巡りにも便利で快適に過ごせました。

2026-07-16 • via Nuitee
K
Kayoko • solo_traveller • jp
7
良かった
Pros:

静か

Cons:

コンビニがない

2026-07-15 • via Nuitee
A
Aljaž • solo_traveller • si
8
2026-07-15 • via Nuitee
S
Soon Yang • family_with_children • au
7
2026-07-15 • via Nuitee