AC Hotel by Marriott Little Rock Downtown

Hotels
•
AC Hotels by Marriott
8.4 (332 reviews)
201 West Capitol Avenue , Little Rock , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Cleanliness
Room Quality
Service consistency

Categories

Cleanliness
5.55
Significant issues reported regarding room cleanliness and maintenance.
Service
9.99
General positive sentiment about staff interactions, particularly noted for outstanding service.
Location
9.56
Great location mentioned positively in multiple reviews.
Room Quality
7.51
Mixed sentiments; some comfort noted but issues with lighting and room design.
Amenities
8.54
Adequate amenities mentioned, but some equipment was not functioning well.
Value for Money
8.5
Noted as a fair price relative to experiences, but room issues may influence perceptions.
Food and Beverage
9.55
High praise for breakfast service and food quality.
Overall Experience
8.02
Guests expressed disappointment in some areas, leading to reluctance in returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:24

Property Description

Modern Comfort and Convenience
AC Hotel by Marriott Little Rock Downtown offers a contemporary stay in the heart of Little Rock. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including free WiFi and a flat-screen TV.

Culinary Delights and Social Spaces
Indulge in Spanish cuisine at the on-site restaurant or unwind with a cocktail at the bar. The shared lounge provides a chic setting to relax and socialize with fellow guests.

Central Location and Nearby Attractions
Conveniently located near popular landmarks like the Old State House and Historic Arkansas Museum, this 4-star hotel is the perfect base for exploring the city. Plus, with the Clinton National Airport just 3 km away, your journey is made easy.

Experience modern luxury and convenience at AC Hotel by Marriott Little Rock Downtown. Book your stay now to enjoy a seamless blend of comfort and style.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.4
Based on 332 reviews
Cleanliness: 5.55
Service: 9.99
Location: 9.56
Room Quality: 7.51
Amenities: 8.54
Value for Money: 8.5
Food and Beverage: 9.55
Overall Experience: 8.02
S
Sheets • solo_traveller • us
10
2026-01-26 • via Nuitee
M
Marc • couple • us
10
2026-01-20 • via Nuitee
M
Marissa • couple • us
5
Cons:

No one was at the FD when we checked in and we ended up waiting quite a bit of time before someone showed up.
We had been traveling all day and only planned to be in the room a few hrs before our next flight.
Requested a corner room which I did not receive based on the late time we checked in. If I had been aware of that I would have booked a cheaper room

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
10
2026-01-14 • via Nuitee
W
Wanda • couple • us
10
2026-01-05 • via Nuitee
L
Linda • couple • us
10
2025-12-29 • via Nuitee
K
Kingsley Kenechukwu • family_with_children • us
1
Horrible Experience – Will Not Return
Pros:

Cleanliness

Cons:

Our stay at this hotel was extremely disappointing due to the behavior of the front desk staff. The lady who assisted us was very rude and unprofessional from the moment we arrived. We were given a different room from what we had originally booked, with no proper explanation or effort to resolve the issue.
Even more concerning, when we requested a bassinet for our baby, the front desk refused to provide one despite our request, showing a complete lack of empathy and customer service.
This experience left a very bad impression, and we will never return to this property. I would not recommend this hotel to anyone, especially families with children

2025-12-29 • via Nuitee
J
Joseph • couple • us
8
Pros:

Great location, clean, friendly staff.

2025-11-29 • via Nuitee
D
Destiny • extended_group • us
10
2025-11-28 • via Nuitee
K
Kimberly • solo_traveller • us
10
2025-11-19 • via Nuitee
S
suzanne • couple • us
7
Pros:

Room difficult lighting. Can free maker poor.

2025-10-26 • via Nuitee
D
Derik • couple • us
9
2025-10-26 • via Nuitee
D
Derrick Jolly • couple • us
8
Great staff and a comfortable room means I would stay here again.
Pros:

The staff is incredible. JANET (who said "just call me 'J' at the front desk) repeatedly referred to me by name the entire time I was there. We conversed and had a few laughs. The morning of departure, I went to get coffee and the staff over the breakfast area came all the way to where I was to check on me and offer fruit. Hands down, the staff makes this place great! I also appreciate the fact that I could park not too far away from the entrance and that it is free on weekends.

Cons:

Because of the design of the room, it took a long time to find out how to turn the lights on in the bathroom. Also, I had to develop a scientific method to turn the shower off. One of the ice/water machines on the 3rd floor was not working. The one in the fitness center was working.

2025-10-14 • via Nuitee
2
223carlettam • Business
10
Pleasant Customer Service
Pros:

My valet experience at the AC Hotel in downtown Little Rock was overall pleasant during my stay from October 8–12, 2025. I especially want to recognize Mr. Adrian for his excellent service. He greeted me on my first night and was courteous, respectful, and very accommodating. He even assisted me with my luggage at check-in, which I greatly appreciated.

However, at check-out around 6 a.m., I had a noticeably different experience. The valet on duty at that time did not greet me or offer assistance with my luggage. While this may have been an early hour, a simple greeting or offer to help would have made the experience more consistent with the high standard of service provided by Mr. Adrian.

2025-10-12 • via Tripadvisor
C
Crystal • family
6
Pros:

Housekeeping came in the room twice without knocking AFTER they had already done the service for the day. Also I waited 15 minutes at 11pm for someone from valet to come, they never came and I ended up parking down the street. When I got into the lobby the valet attendant was talking with the front desk staff.

2025-10-12 • via Nuitee
C
Colby • solo_traveller • um
10
2025-10-12 • via Nuitee
D
Duane
8
Pros:

The staff was kind and helpful. The toilet in room 314 got clogged up and they brought us a plunger to unstop it. Also there was no internet service in this room. Everything else was fine

2025-10-06 • via Nuitee
J
janice • family_with_children • us
8
2025-10-06 • via Nuitee
S
Shannon
10
Pros:

Love the friendliness and the staff was great!

2025-10-05 • via Nuitee
J
Justin
2
Pros:

The manager was so rude. They only had 1 room left, were oversold and could only give me a room that had no windows. I went to another hotel and they wouldn’t give me a refund. Never again staying here.

2025-10-02 • via Nuitee