Crystal Crown Hotel Harbour View, Port Klang

Hotels
7.8 (806 reviews)
217, Persiaran Raja Muda Musa , Klang , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Overpriced breakfast
Insufficient amenities

Categories

Cleanliness
7.69
Room cleanliness praised, but some complaints about maintenance.
Service
8.16
Generally good service, but some issues with staff friendliness.
Location
7.7
Convenient location but lacking nearby amenities.
Room Quality
8.65
Rooms are newly renovated and spacious.
Amenities
7.18
Some amenities lacking, such as insufficient pillows and no sauna.
Value for Money
7.64
Good value but breakfast overpriced.
Food and Beverage
7.19
Basic breakfast spread with complaints on pricing.
Overall Experience
8.16
Overall a good stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:47

Property Description

Luxurious Rooms with Modern Amenities
Indulge in the comfort of air-conditioned rooms with flat-screen TVs and en suite bathrooms.

Dining Options for Every Palate
Enjoy a variety of Asian, Continental, and Halal options at the restaurant, with light meals and drinks at Brass Cafe.

Convenient Facilities and Services
Benefit from free WiFi, free parking, 24-hour reception, and meeting facilities for a hassle-free stay.

Book your stay at Crystal Crown Hotel Harbour View, Port Klang to experience unmatched luxury and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note our hotel swimming pool will be closed until 30th September due to ongoing renovations at our 6th floor guestrooms and also for our swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 806 reviews
Cleanliness: 7.69
Service: 8.16
Location: 7.7
Room Quality: 8.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.16
D
dev solo_traveller my
8
2026-07-24 via Nuitee
D
David solo_traveller sg
4
OK if you can travel or can order take away food, but not after a long day working outdoors.
Pros:

Friendly staff. Breakfast better than expected.

Cons:

No bar and only a Chinese restaurant in the hotel. There was no decent restaurant in the area.

2026-07-21 via Nuitee
N
norhazlan solo_traveller my
9
Pros:

Love how the newly renovated hotel room looks.

Cons:

The room feels so empty. Maybe put up some artwork on the walls?

2026-07-18 via Nuitee
Y
yuvendran couple my
7
2026-07-18 via Nuitee
T
Thamil solo_traveller my
8
Pros:

I like the room was space enough n cleanliness... parking.

Cons:

The tv was old tv not a smart tv n more very small tv the heater was very hot if use the shower cnt adjust actual temperature n the shower water a slower..

2026-07-16 via Nuitee
G
Goh extended_group sg
7
Pros:

Clean

Cons:

The sound proofing very bad. We can hear shifting of furniture whole night.

2026-07-15 via Nuitee
Y
Yuvaraj couple my
4
2026-07-14 via Nuitee
N
NURSHADILA solo_traveller my
10
2026-07-14 via Nuitee
A
Angelyn family_with_children my
5
2026-07-14 via Nuitee
L
Lee solo_traveller my
10
Pros:

Clean and neat .
Staff service was excellent 👍👍👍

Cons:

nil

2026-07-13 via Nuitee
P
Prithpal Bal solo_traveller my
8
Comfortable Stay
Pros:

It's new and clean

Cons:

The pillows and amenities could have been better .

2026-07-12 via Nuitee
M
mat husain solo_traveller my
10
2026-07-10 via Nuitee
M
mohd azmidi extended_group my
9
2026-07-10 via Nuitee
N
Najib solo_traveller my
9
2026-07-09 via Nuitee
N
Nor Hasnida couple my
9
2026-07-06 via Nuitee
S
Syed muhammad murtaza extended_group pk
3
Stay was okay. Location was bad. Rooms were clean.
Pros:

The rooms were clean and good sized.

Cons:

They cleaned my room even though I had DND outside my door. Staff late at night is very rude and sleeping. Over all a sad experience. I forgot my card in the room as they only gave one card and then asked me to pay Rm50 for a new card which is very weird as I would return all the cards to them at checkout..

2026-07-04 via Nuitee
F
Farhanah solo_traveller my
7
2026-07-01 via Nuitee
M
Mohd Kamal extended_group my
8
Not bad but good
Pros:

Sea View

Cons:

No tooth brush

2026-06-28 via Nuitee
D
DATO'GAN couple my
10
2026-06-27 via Nuitee
N
NIK AHMAD FAROUQI solo_traveller my
10
2026-06-23 via Nuitee